Compare Hotels with Restaurants in Downtown Memphis

"The valet staff went above and beyond, and the front desk staff (for the most part) were friendly. The rooms, while relatively nice and clean, the outer facilities and those parts of the hotel seen thru my hotel room and from the elevator, were in need of a deep cleaning. It was clear this hotel is one in transition and I would hope that it will improve positively. A particular recommendation is for there to be more lighting out front; when returning to the hotel at night it was not very well-lit nor was there proper hotel signage. But what it lacked in bells and whistles, it made up for in hotel staff attentiveness. Overall, a nice stay. "

"The lobby should have fresh water available all day. Many people walk the city and it would be nice to have fresh water in the lobby. Carpet in room needs to be cleaned better. There was no cold water in the shower. The hot water was so hot I couldn’t use it comfortably."

"Clean. Helpful staff. Good breakfast. Plenty of parking in on site garage"

"For the money, this was a great hotel. It offered everything we want in the room when we travel and the bed was very comfortable. The staff was friendly, accommodating, and helpful. The breakfast had multiple choices of hot food. The location was very convenient, so we could walk to all the places we wanted to visit. We especially appreciated the affordable, secured on site self-parking garage. We'd stay here again."

"The room was quite nice: In the bathroom the toilet was jammed in between the sink and the wall so that it was difficult to sit down, and when I did my leg touched the metal of the stand that held the sink. We had an expensive dinner in the restaurant - not the French restaurant but the other one. The creamed spinach was limp spinach in a milky soupy something. We asked that the steak be charred on the outside, medium rare on the outside. It was neither and not very good. My dinner was tasteless. Really, it was a terrible meal and did I mention that it was expensive? Our flight was late so we ended up eating at 8:30 pm, but we were told that the restaurant served until 10pm so we gave it a chance. What a mistake. Everyone acted as if they were already headed for home. The staff stood around talking with each other instead of asking if we would like more water - which we did. The dishes at the table of four next to ours remained on the table for a long time, then the dirty dishes were moved to a large tray on a stand right next to our table - and left there! Really, it was astonishingly bad service and the attention to detail completely lacking. The bar in the big lobby was full. Clearly the restaurant is an afterthought to the Peabody management. I just wish we had known beforehand. We would have eaten at the hotel across the street."

"The response from staff was very helpful!! The location was great for walking and biking along the river. The unit is quiet and comfortable!"