Compare Waterpark Hotels & Resorts in Quebec

"In general, we had a pleasant experience. The activities offered at the hotel are well organized and enjoyable. The hotel is truly beautiful and historic, and the location in Old Québec is unbeatable. The staff were welcoming and professional, and the atmosphere of the property reflects why it is considered one of the most iconic and prestigious hotels in Canada. However, I was disappointed with one aspect of my stay. The heating system in the room was extremely loud and would turn on every few minutes during the night. The noise was strong enough to wake me up repeatedly, which unfortunately made the sleeping experience very poor. For a hotel of this caliber and reputation, I expected a much quieter and more comfortable room environment. I hope the management looks into this issue, because the property itself is stunning and deserves a guest experience that truly matches its prestige."

"The hotel was okay. The room had what we believe was a freshly painted ceiling but the smell was extremely strong. The room also did not have a window so it was impossible to get rid of the smell even with the bathroom fan on 24/7. We did spend the majority of the time outside of the hotel, however the smell was noticeable also in our clothes after a few days in the hotel. We had arrived early on check in day with the expectation the room would not be ready. We were asked for a fee per bag to keep them at the hotel prior to check in. At check out we had the same experience paying a fee per bag to keep them at the lobby. The fee was small but surprising as most places will happily store guests belongings prior to check in. "

"Did not use a hot tub. Staff were polite and wifi was fine. Room was clean. "

"We definitely coming back again ."

"Friendly staff, great location and nice amenities like cappuccino machines in the lobby and plush robes. The property is a bit dated with a cracked window in one hallway and ripped carpet in another. The outdoor pool was nicely heated and clean but overrun with kids on Saturday and Sunday with lots of towels left all over the place. Sauna was closed and kids were jumping in and out of the hot tub so not a great couples experience…. would recommend for families or perhaps midweek for couples "

"Love the suite style rooms with balcony. Very clean "