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Quality Inn Rochester South

1 out of 5

Posted 8 hours ago

CheapTickets Verified Review

"When we walked into the hotel it was dark, slightly musty, and obviously older. We were given our room and when we opened the door it smelled absolutely horrible! It was more than just a musty smell but a real stink. There was mold in the bathroom, and the door handle had obviously been "repaired" but not finished well. We went back to the receptionist and asked for a different room. She was kind and gave us another. That room was cleaner - no smell and no mold but when we turned on the air conditioning unit it sounded like a freight train. We asked for yet a 3rd room, though we were extremely frustrated and tired of all this switching around. In the 3rd room it seemed cleaner and the air conditioning worked well, but we happened to pull back the covers on the bed. There were marks on the sheets but we couldn't tell if it was dirt/stain or shadow. For that reason we lifted the sheet to see it at a better angle only to discover the mattress pad under the sheet was grossly stained. We ended up leaving, frustrated and did not stay the night. 3 rooms and all 3 had some element or other that was most unsatisfactory / dirty."

A verified traveler stayed at Quality Inn Rochester South