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The Westin Cozumel

4.5 star property

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Studio Suite, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, blackout drapes
Exterior
Outdoor pool, sun loungers
Lobby
Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $211
$170 nightly
$211 total
Total with taxes and fees
May 27 - May 28

Explore the area

View in a map
Carretera Costera Norte Km. 4.8, Cozumel, QROO
  • Place, Playa San Juan
    ‪4 min drive‬
  • Place, Chankanaab National Park
    ‪27 min drive‬
  • Place, Chankanaab Beach Adventure Park
    ‪28 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪12 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(36 reviews)
  • Ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Balcony

Classic Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(32 reviews)
  • Ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

Classic Room, 1 King Bed, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Ocean View

8.2 out of 10
Very good
(34 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Ocean View

LED TV, iPod dock

Junior Suite, 1 Bedroom, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Ocean View

LED TV, iPod dock

Presidential Suite, 1 Bedroom, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1313 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed, Oceanfront

Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Oceanfront

  • Ocean view
  • 883 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Oceanfront

Studio Suite, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Oceanfront

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

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Melia Cozumel All Inclusive
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  • Pool
  • All inclusive
  • Spa
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4.3 out of 5, Excellent, 1,071 reviews
$238 nightly
The price is $293
Jun 1 - Jun 2
Total with taxes and fees
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About the neighborhood

Cozumel

Located in Cozumel (Zona Hotelera Norte), The Westin Cozumel is within a 10-minute drive of Benito Juarez Park and San Miguel Church. .This beach resort is 4.8 mi (7.7 km) from Stingray Beach and 8.7 mi (14 km) from Chankanaab National Park.
View more Resorts in CozumelOpens in a new window

What's nearby

  • Playa San Juan - 4 min drive - 1.4 miles
  • San Miguel Church - 10 min drive - 4.0 miles
  • Chankanaab National Park - 27 min drive - 10.8 miles
  • Chankanaab Beach Adventure Park - 28 min drive - 10.8 miles
  • Punta Sur Ecological Park - 61 min drive - 25.8 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬9 min walk
  • ‪Guido's - ‬6 min drive
  • ‪El Cozumeleño Beach Resort - ‬6 min walk
  • ‪Hemingway Lounge Rest. & Bar - ‬5 min drive
  • ‪Bajau - ‬5 min drive

About this property

The Westin Cozumel

The Westin Cozumel offers 152 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the resort include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zazil has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 152 guestrooms featuring iPod docking stations and LED televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local and international cuisine at Cuzamil, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this resort consist of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Cuzamil - This restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Las Gaviotas - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Snack - This poolside bar serves light fare only. Open daily.
El Cielo - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).
Onsite venue #5 - lobby lounge.
24-hour room service is available.

All inclusive details

All-inclusive room rates at The Westin Cozumel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 31 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cuzamil
  • El Cielo
  • Las Gaviotas
  • Snack

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways (43 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night
  • Destination fee: USD 4 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 31 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Westin Cozumel Resort
Westin Cozumel
The Westin Cozumel Resort
The Westin Cozumel Cozumel
The Westin Cozumel Resort Cozumel

The Westin Cozumel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 914 reviews
Rating 8 - Good. 187 out of 914 reviews
Rating 6 - Okay. 100 out of 914 reviews
Rating 4 - Poor. 38 out of 914 reviews
Rating 2 - Terrible. 48 out of 914 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kiran Ramini

Stayed 6 nights in Dec 2025

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
location
Stayed 2 nights in Jan 2026

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
FIrst class resort. Amazing views, amenities, very nice decor, staff was great
Stayed 3 nights in Jan 2026

10/10 Excellent

Brooke

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is always very helpful and polite. Clean, safe, and fun!
Stayed 7 nights in Jan 2026

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
The view is amazing. The color of Caribbean Sea is dreamly blue. Room is clean & spacious。love the view of balcony. The view of water front restaurant is amazing. You can enjoy your meal while watching ppl snorkeling right in the water. Would love to stay again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Yonathan

Stayed 3 nights in Jan 2026

8/10 Good

Allison

Stayed 7 nights in Dec 2025

6/10 Okay

Aleksandr, Spokane Valley

Stayed 7 nights in Jan 2026

8/10 Good

Juan Pablo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
amazing beach, food was great,
Stayed 6 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The people there are great, very good service
Stayed 5 nights in Jan 2026

10/10 Excellent

Michael

Stayed 5 nights in Jan 2026

6/10 Okay

Danielle

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Check in staff for sure, not friendly or helpful. We’ve always gone to Cabo now I see why.
Stayed 4 nights in Jan 2026

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful beach front. Two stunning pools. Good restaurants although service very slow. Great snorkeling right off the beach. Absolutely loved it here.
Stayed 3 nights in Jan 2026

2/10 Terrible

gregory, Bensenville

Stayed 2 nights in Jan 2026

10/10 Excellent

Jack

Stayed 5 nights in Jan 2026

10/10 Excellent

Tanya

Stayed 1 night in Jan 2026

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service
Good value for the money. Good breakfast but overall I recommend going to the restaurants in town over the hotel food. Bring your own snorkel gear to snorkel all day off the hotel beach and pier (hotel only provides gear for an hour for free).
Stayed 6 nights in Jan 2026

6/10 Okay

Margarita

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay at the Westin Cozumel had some high points. The food was delicious and the service was top-notch; every staff member we encountered was friendly and eager to help. Unfortunately, the hotel infrastructure is letting the staff down. The property is very dated and visibly suffering from a lack of maintenance. We actually had to change rooms after checking in because our first room was in unacceptable condition. Beyond the rooms, the hotel shows signs of neglect, including broken items in common areas and visible mold. It feels like the property isn’t being cared for the way it should be. We left happy because of the warm hospitality, but management seriously needs to invest in updating and fixing this facility.
Stayed 4 nights in Jan 2026

10/10 Excellent

Haiyan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room! Beautiful ocean view! However, restaurant is slow in service
Stayed 2 nights in Dec 2025

6/10 Okay

Maury

Staff was kind but the
Stayed 5 nights in Dec 2025

8/10 Good

Jaciel

Stayed 4 nights in Dec 2025

8/10 Good

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

David Andrew

Very nice room.Wonderful Staff
Stayed 9 nights in Dec 2025

10/10 Excellent

olga angelina

Stayed 4 nights in Dec 2025

8/10 Good

Christopher James, Hagerstown

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Returned a week ago from the Westin and although the hotel is one of my favorite with the snorkeling off the beach and a wonderful place to relax we noticed the quality of the food has gone downhill over the years. There were a few nights that only a handful of people ate at the restaurants on the property which even for off season was noticeable. The shower in our room flooded terribly and it took until the 3rd day to be moved. The cleaning staff the waiters and bartenders are great and work hard to take care of you. Drinks are of decent quality but like some food you have to pay for top shelf liquor. For the price it’s definitely worth it but if not kept on top of things I fear the ratings are going to continue to decline and really hate to see that. This place had the highest ratings the first few years it was open.
From balcony
Sky lounge pool view
Swimming pool
Stayed 6 nights in Dec 2025