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Hotel Casa Colonial Cozumel

3.0 star property

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Photo gallery for Hotel Casa Colonial Cozumel

Lobby
Studio | Living area | Plasma TV
Front of property
Lobby sitting area
Suite, 2 Double Beds | Living area | Plasma TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping
$108
$86 nightly
$108 total
Total with taxes and fees
Apr 23 - Apr 24

Explore the area

View in a map
5a. Ave Sur No. 9, Cozumel, QROO, 77600
  • Place, Central Plaza
    ‪1 min walk‬
  • Place, San Miguel Church
    ‪3 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬

Room options

View all photos for Studio

Studio | In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio

9.0 out of 10
Wonderful
(17 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds

8.8 out of 10
Excellent
(14 reviews)
  • 406 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Apr 23 - Apr 24
Total with taxes and fees
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About the neighborhood

Cozumel

A stay at Hotel Casa Colonial Cozumel places you in the heart of Cozumel, a 3-minute drive from Stingray Beach and 9 minutes from Chankanaab National Park. .This hotel is 5.7 mi (9.3 km) from Chankanaab Beach Adventure Park and 8.7 mi (14 km) from Paradise Beach.

What's nearby

  • Central Plaza - 1 min walk - 0.1 miles
  • Museo de la Isla de Cozumel - 2 min walk - 0.1 miles
  • San Miguel Church - 3 min walk - 0.2 miles
  • Cozumel Maritime Terminal - 3 min walk - 0.2 miles
  • Cozumel Museum - 8 min walk - 0.5 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Viva México - ‬2 min walk
  • ‪La Mission - ‬1 min walk
  • ‪Cervecería Punta Sur - ‬2 min walk
  • ‪La Choza - ‬2 min walk

About this property

Hotel Casa Colonial Cozumel

Hotel Casa Colonial Cozumel offers 28 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Cozumel hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 28 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). This hotel also features discounted use of a nearby fitness facility and a reception hall.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 306 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: MXN 306 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 001-007-005224/2025

Property is also known as

Colonial Suites
Suites Colonial
Suites Colonial Cozumel
Suites Colonial Hotel
Suites Colonial Hotel Cozumel
Colonial Hotel Cozumel
Suites Colonial Hotel
Suites Colonial Cozumel
Suites Colonial Hotel Cozumel

Hotel Casa Colonial Cozumel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 260 out of 513 reviews
Rating 8 - Good. 187 out of 513 reviews
Rating 6 - Okay. 42 out of 513 reviews
Rating 4 - Poor. 12 out of 513 reviews
Rating 2 - Terrible. 12 out of 513 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerald

Stayed 7 nights in Jan 2026

10/10 Excellent

Caroline, Ottawa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were very well greeted. The staff made the check in easy and also provided helpful information regarding the area and places to go. The rooms are large and clean and the beds very comfortable. The breakfast is simple and the staff very kind. Location is perfect close to the main street with great restaurants and 5 minute walk to the ferry.
Stayed 7 nights in Dec 2025

2/10 Terrible

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
Awful, unpleasant and unprofessional.
Stayed 11 nights in Dec 2025

6/10 Okay

Jose Luis Baltazar

Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Stayed 7 nights in Nov 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room, comfy beds, great location, easy walk from the ferry and very friendly staff. The morning server opened the gate for the beautiful gardens which was a lovely treat.
Stayed 2 nights in Nov 2025

6/10 Okay

Marcela

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was very polite.. the hotel is nice, clean, cozy and feels secure. However, we reserved 2 doubles. We got 1 full size they call a queen. It’s not. As I’m typing this now, believe me…. It’s tight and uncomfortable. :(
Stayed 1 night in Nov 2025

6/10 Okay

Pradeep

Traveled with family
The amenities could be better
Stayed 2 nights in Nov 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one was really nice.
Stayed 4 nights in Oct 2025

10/10 Excellent

pierina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las chica que nos atendio en el desayuno maravillosa y todo los empleados lo unico que tiene que mejorar es el internet en los cuartos
Stayed 4 nights in Oct 2025

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and staff! Always had a smile and courteous attitude! Perfect room for my husband and I to enjoy while at Cozumel!
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria Teresa

Stayed 4 nights in Sep 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Sonrientes y muy buen servicio, súper céntrico el lugar, ideal para turistas
Stayed 4 nights in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 7 nights in Jun 2025

10/10 Excellent

MARIA

Traveled with partner
Great area! Walking distance to everything.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Enjoyed the suite.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dennis

The staff was very pleasant, especially the morning food servers.
Stayed 7 nights in May 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a very tourist area but very quite and near the ferry to playa del carman. No pool
Stayed 3 nights in Apr 2025

8/10 Good

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, good value

Good location, very clean, quiet, good value, free access to fantastic sister hotel pool.
Stayed 3 nights in Mar 2025

10/10 Excellent

Devora

Liked: Staff & service
Everything was wonderful except it took a

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very quiet property. I'm returning next year for two months. That has to speak for my overall satisfaction.
Stayed 14 nights in Feb 2025

10/10 Excellent

Melyna

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will def go back, amazing bang for your buck, withing a short 4 min aalk to the main ferry terminal, wirh restaurants and marketa and anything you need cllae by
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Will return.
Stayed 2 nights in Jan 2025

6/10 Okay

Esthefany

Traveled with family
Liked: Staff & service
It as okay, the breakfast was not good, just fruit and a slice of bread. The staff was nice and the rooms were clean.
Stayed 3 nights in Jan 2025