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Occidental Cozumel - All Inclusive

Property class: 4

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Photo gallery for Occidental Cozumel - All Inclusive

An outdoor dining area with tables and chairs, overlooking a clear blue sea and a pier.
Property video
An aerial view of a resort with multiple buildings, a swimming pool, and a tennis court surrounded by dense greenery.
A red-walled hallway with a wooden ceiling, a staircase, and potted plants.
An aerial view of a resort with a large circular pool surrounded by lounge chairs and umbrellas, set against a backdrop of lush greenery and a clear blue sea.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
The current price is $192
$155 nightly
$192 total
Total with taxes and fees
Sep 28 - Sep 29

Explore the area

View in a map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪9 min walk‬
  • Place, San Francisco Beach
    ‪17 min walk‬
  • Place, Nachi Cocom Beach Club & Water Sport Center
    ‪19 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪27 min drive‬

Room options

View all photos for Royal Level Luxury

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, a dining table with chairs, a television, and a balcony with curtains.

Royal Level Luxury

8.6 out of 10
Excellent
(32 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Deluxe)

A hotel room with a bed, a glass table, a chair, a desk with a TV, and a door leading to a balcony with a view of greenery.

Deluxe Room (Deluxe)

8.4 out of 10
Very good
(156 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

A hotel room with a bed, a glass table, a chair, a desk with a TV, and a door leading to a balcony with a view of greenery.

Deluxe Room (Concierge)

8.8 out of 10
Excellent
(39 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Romance)

A hotel room with two beds, a ceiling fan, a TV, a desk with a lamp, and a view of the outdoors.

Deluxe Room (Romance)

7.8 out of 10
Good
(6 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Deluxe)

A hotel room with two beds, a coffee machine, a lamp, and a view of greenery through the glass door.

Deluxe Room (Deluxe)

  • Sleeps 4

View all photos for Deluxe Room (Concierge)

A hotel room with two beds, a desk with a lamp, a chair, a TV, and a balcony with chairs.

Deluxe Room (Concierge)

  • Sleeps 4

View all photos for Royal Level Luxury

A hotel room with two beds, a TV, a desk with a lamp, and a balcony with chairs.

Royal Level Luxury

  • Sleeps 4

Similar properties

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  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.0 out of 5, Very Good, 1,167 reviews
$151 nightly
The price is $188
Sep 23 - Sep 24
Total with taxes and fees
Allegro Cozumel All Inclusive

About the neighborhood

Cozumel

When you stay at Occidental Cozumel - All Inclusive in Cozumel, you'll be on the waterfront, within a 5-minute drive of San Francisco Beach and Mr. Sancho's Beach Club. .This all-inclusive property is 1.1 mi (1.8 km) from Paradise Beach and 10.7 mi (17.2 km) from Cozumel Maritime Terminal.
View more Resorts in CozumelOpens in a new window

What's nearby

  • Arrecifes de Cozumel National Park - 9 min walk - 0.5 miles
  • San Francisco Beach - 17 min walk - 0.9 miles
  • Nachi Cocom Beach Club & Water Sport Center - 19 min walk - 1.0 mile
  • Mr. Sancho's Beach Club - 3 min drive - 1.6 miles
  • Paradise Beach - 3 min drive - 1.4 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • ‪Beach Club - ‬9 min walk
  • ‪Roots Beach Club - ‬4 min drive
  • ‪El Patio Lobby Bar - ‬13 min walk
  • ‪Market Café - ‬5 min drive
  • ‪Lobby Bar - ‬6 min walk

About this property

Occidental Cozumel - All Inclusive

Occidental Cozumel - All Inclusive offers 247 accommodations with free minibar items and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 247 guestrooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional amenities at this Colonial property include complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite at La Posada, one of the property's 7 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Planning an event in Cozumel? This property has 1392 square feet (129 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.
La Posada - This buffet restaurant serves breakfast and dinner. Open daily.
Los Olivos - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Coral - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
México Lindo - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Beach Club - This buffet restaurant serves lunch only. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks, and beverages included

In-room minibar (all beverages included)

Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Snorkeling

Windsurfing

Land activities

Fitness facilities

Tennis

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Beach Club
  • Coral
  • La Posada
  • Los Olivos
  • México Lindo

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,392 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Colonial architecture
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Mosquito nets
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Cozumel Grand Occidental

Occidental Grand Cozumel

Occidental Grand Cozumel All Inclusive

Grand Cozumel

Grand Occidental Cozumel

Occidental Cozumel

Occidental Grand Cozumel Hotel Cozumel

Occidental Grand Hotel Cozumel

Occidental Grand Cozumel Resort All Inclusive

Occidental Grand Resort All Inclusive

Occidental Cozumel Resort

Occidental Resort

Occidental Grand Cozumel Hotel

Occidental Cozumel All Inclusive

Occidental Cozumel All Inclusive All-inclusive property

Occintal Cozumel Inclusive

Occidental Cozumel - All Inclusive Cozumel

Occidental Cozumel - All Inclusive All-inclusive property

Occidental Cozumel - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 395 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 173 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Angie Castaneda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and the food was good
Stayed 6 nights in May 2026
Verified review

8/10 Good

Osbaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fun activities, clean resort and great weather.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good troughout all the amenities and at any time of the day, rooms are clean and tidy and stuff are nice
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location away from downtown Cozumel. Amazing family location.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , great food , staff , great staff , hospitality.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Royal level. The food was fine for an all inclusive resort. We are divers, so we dont expect much.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Wonderful place wonderful stay!!!
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at Occidental and it was great. The food is good and the staff is very friendly and helpful. The resort is clean and well maintained. I am a certified diver and them having their own dock and dive shop is great. We will definitely be going back.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say the food was average. Michael and Maria on the front desk were so helpful and kind. The maid for our room was excellent. Overall the Hotel is so pretty and staff kind and courteous. Entertainment every evening. Easy to hire rental car from Hotel. Recommended.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was GREAT The best resort I have ever been too
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit. Found the amenities of the Royal club upgrade was worth the extra cost. Great resort for swimming and relaxing
Stayed 12 nights in Mar 2026
Verified review

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities
Very nice clean pool, clean pathways beautiful views.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, excellent staff, good location for snorkeling. I really enjoyed our stay.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Wesley T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Brindley (Ben)

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the staff was excellent.
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Jonathan Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. I did not enjoy the food as much as other properties we have stayed at. We did not get to eat at any of the main restaurants on the property due to having to have long pants for dinner. And a large party was difficult to make reservations Very unfortunate
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Setup was perfect. If you're a beer drinker, just know it's only Heineken and DosXXs. They do provide Tecate light for the rooms, but Dos seems to be the beer of choice there. My family of four had a great time, not many activities for the littles, but luckily they love the ocean and the beach, so we were good. One of the of the only properties on this side that actually has their own private beach. Cozumel is separated by private beach clubs, and we were lucky to find a resort that has an actual beach with native sand..
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal level manager, Itzel, went out of her way to make our stay comfortable and enjoyable. While the food at the resort is not 5-star (compared to other resorts we've been to), there was always something we enjoyed eating.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Very Happy with all things related to my stay !!!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Olena

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed everything!
Stayed 9 nights in Jan 2026
Verified review

8/10 Good

Michelle Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, clean, the beach was gorgeous!!!!!!!!! The staff was amazing! I would definitely come here again. It’s not a “party” resort, more of a relaxing chill place to be. The food was good, dessert could use some work…
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room awesome clean attentive. Staff was excellent
Stayed 10 nights in Feb 2026
Verified review

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the best like always, Some areas need a deep clean But we had a bad experience with the guest on the lower level, 2:00am making noise with singing loud and loud music, Security could not Control the drunk people.
Stayed 9 nights in May 2026