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Cozumel Palace - All-Inclusive

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Photo gallery for Cozumel Palace - All-Inclusive

A poolside area with lounge chairs and umbrellas, overlooking the sea.
Property video
A couple standing on a beach with the ocean in the background.
A resort with multiple buildings, a swimming pool, and a dock extending into the water.
A beachside lounge with sun loungers and umbrellas, palm trees, and a view of the ocean.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
The current price is $362
$296 nightly
$362 total
Total with taxes and fees
Sep 21 - Sep 22

Explore the area

View in a map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600
  • Place, Dolphinaris
    ‪5 min walk‬
  • Place, Stingray Beach
    ‪11 min walk‬
  • Place, Plaza Punta Langosta
    ‪16 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Ocean View Suite - Kids & Teens Stay Free

A hotel room with two beds, a desk, a TV, and a view of the ocean.

Superior Ocean View Suite - Kids & Teens Stay Free

9.2 out of 10
Wonderful
(97 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite

A coffee maker with two cups and a box of coffee pods on a tray.

Superior Loft Suite

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Honeymoon Room

A hotel room with a bed, bedside tables, a desk, a chair, and a large window.

Superior Honeymoon Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidential with Sea View

Premium bedding, pillowtop beds, minibar (free items), in-room safe

Suite Presidential with Sea View

  • Sea view
  • 1808 sq ft
  • Sleeps 6
  • 1 Double Bed and 2 King Beds

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

A modern hotel room with a large bed, a desk, a TV, and a view of the sea.

Superior Honeymoon Suite Ocean Front- King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free

A modern dining area with a round marble table, blue upholstered chairs, and a hanging light fixture.

Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free

  • Sea view
  • 829 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana

A hotel room with two beds, a desk, a TV, and a view of the ocean.

Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana

  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Villa Three Bedroom Suite

A gazebo with a view of the ocean, a palm tree, and a person standing at the center.

Villa Three Bedroom Suite

  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 4 Double Beds

View all photos for Superior Oceanfront Suite - Kids & Teens Stay Free

A modern hotel room with a large bed, a TV, a balcony with a view of the sea, and a dining area.

Superior Oceanfront Suite - Kids & Teens Stay Free

9.2 out of 10
Wonderful
(19 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite - Kids & Teens Stay Free

A hotel room with a large bed, a desk, a chair, a nightstand, and a view of the ocean.

Superior Loft Suite - Kids & Teens Stay Free

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 827 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Cozumel

With a stay at Cozumel Palace - All-Inclusive in Cozumel (Colonos Cuzamil), you'll be within a 15-minute drive of Cozumel Maritime Terminal and Mr. Sancho's Beach Club. .This all-inclusive property is 13.7 mi (22 km) from Terminal Punta Venado and 16.3 mi (26.3 km) from Xcaret Eco Theme Park.
View more Resorts in CozumelOpens in a new window

What's nearby

  • Dolphinaris - 5 min walk - 0.3 miles
  • Palacio Municipal - 10 min walk - 0.5 miles
  • Stingray Beach - 11 min walk - 0.6 miles
  • Plaza Punta Langosta - 16 min walk - 0.9 miles
  • San Miguel Church - 3 min drive - 1.4 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Al Mar Beach Club - ‬10 min walk
  • ‪El Xec - ‬9 min walk
  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪Monkey Bar - ‬1 min walk
  • ‪Lobby Bar - ‬1 min walk

About this property

Cozumel Palace - All-Inclusive

Cozumel Palace - All-Inclusive offers 169 accommodations with indoor private hot tubs and free minibar items. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awe-Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 169 guestrooms, featuring indoor private hot tubs and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a health club. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Mexican cuisine at Bugambilias, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary full breakfast is served each morning between 7 AM and 11:30 AM.
Bugambilias - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Flamingos - This restaurant specializes in international cuisine and serves dinner only. Open daily.
Gondola - This restaurant serves breakfast, lunch, and dinner. Open daily.
Momo - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Snorkeling

Land activities

Fitness facilities

Kids club

Lessons/classes/games

Dancing

Water fitness

Entertainment

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bugambilias
  • Flamingos
  • Gondola
  • Momo

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Renovated entire property - March 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Airport shuttle fee: USD 61 per person (roundtrip)
  • Airport shuttle fee per child: USD 61 (roundtrip), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Cozumel

Cozumel All Inclusive

Cozumel Palace

Cozumel Palace All Inclusive

Palace Cozumel

Cozumel Palace Hotel Cozumel

Cozumel Palace Resort

Palace Hotel Cozumel

Plaza Las Glorias Cozumel

Cozumel Palace All Inclusive All-inclusive property

Cozumel Inclusive inclusive p

Cozumel Inclusive Inclusive

Cozumel Palace All Inclusive Cozumel

Cozumel Palace All Inclusive All-inclusive property

Cozumel Palace All Inclusive All-inclusive property Cozumel

Cozumel Palace - All-Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1003 reviews
Rating 8 - Good. 165 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joanna Leigh Le

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time, everyone is so friendly, this resort has amazing hospitality!
Stayed 5 nights in May 2026
Verified review

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sales pitch was pretty persistent and food was average but resort property was nice and staff was helpful.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very service oriented. Food was very good for an all-inclusive.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful although it would be nice if the pool was open in the evenings
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If i had more stars to review the Hotel I would give 10 out of 10 So beautiful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Rooms was excellent, staff amazing.
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband love it here. We were talking about when we would return before we ever left. The hotel is beautiful and clean, the staff is the best we have ever encountered. The food and drinks are delicious. And the water-amazing! We never missed the beach.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

kandice r

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the gorgeous ocean. Rooms spacious and clean. Restaurants have good meal selections. Bartenders make great drinks. Not your typical all inclusive. We have been three times to this resort. Fourth trip is in the works!!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Caleb W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best places we have every stayed. It had a smaller feel and didn't feel busy at all. There were so many areas to sit and enjoy the sun or shade, the staff was top notch and super friendly. We would come back every year if we could!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Fantastic food. Nice excursions. Relaxing environment with beautiful pool overlooking the sea. Great entertainment. Very safe and welcoming. Spa was very comforting. Staff were extremely helpful and supportive.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
Amazing food, staff and customer service. Hotel is updated and clean and rooms were comfortable.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

lynn

Liked: Cleanliness, amenities, property conditions & facilities
The room was sparkling clean, the staff were kind and attentive, the amenities are amazing… food, spa services, snorkeling and diving were excellent!
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Chaitanya

Liked: Cleanliness, amenities, property conditions & facilities
The room and service was excellent
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Kiley

Liked: Cleanliness, amenities, property conditions & facilities
Great food and great staff! Property was very clean!
Every meal and beverage seemed to be made with intention to please!
One of the yummy desserts from the coffee shop!
This resort went over the top for New Year’s Eve! It was amazing!
The view from our room!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Room was always clean and it was the Best staff i've ever experienced.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and safe place for kids
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the entire experience so much we became members! Recommend Palace Resorts!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing! The property, room, food and beverages were also amazing.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palace resorts are amazing. Our 4th visit to one. This resort is small but it made our trip that more memorable. The guests and staff were all amazing. Activities were plentiful and we discovered snorkeling a few steps away from your lounge chair..
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Nancy Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Karen Michelle

Liked: Cleanliness, property conditions & facilities
We were only there 5 days it was spectacular compared to some of the other resorts in the island
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Rohan

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, courteous staff, excellent variety of food, pools were clean! Everything was awesome, and we had a great time!
Stayed 5 nights in Dec 2025

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