The staff was what made my stay magnificent!
During my stay, I had the absolute pleasure of being assisted by a remarkable young lady who seemed to do it all. She drove the shuttle with warmth and professionalism, welcomed guests at the front desk with a smile, kept the hotel spotless by mopping floors, and even offered excellent excursion recommendations that made my trip more enjoyable.
Her dedication, versatility, and genuine care for guests are truly extraordinary. It’s rare to see someone juggle so many roles while still making every interaction feel personal and uplifting. I don’t know her name, but I understand her sister also works at the hotel—and together they must be a powerhouse of hospitality!
This employee exemplifies the very best of Hilton’s service culture. Because of her, my stay was not just comfortable but truly memorable. She deserves the highest recognition for going above and beyond in every way.