Compare Spa Resorts & Hotels in Cloverdale

"I usually don’t like leaving a negative review, but since there were several issues that I encountered I felt I had too. When I first checked in I noticed a sign at the counter that stated they were out of eggs and sausage for their breakfast, then passing the pool they had a hand written sign stating the pool was closed, not a big deal. Then got into my room (which had a weird smell) rather late after a 10 hour drive I was exhausted. I noticed my bed spread had a large orangey stain on it, which the lady did apologize and give me a new one. After I remade my bed, I went to turn the air cooler but the button to set it was broken. I then went to take a shower, and noticed a few things unfortunately. The tissue holder had a bunch of tissue crumpled up outside of the holder, there was a dirty wash cloth hanging over the shower rod, and hair in the shower. The place was pretty gross in my opinion, I know it wasn’t a 5 star hotel but at least have the rooms clean, I was not happy and leary about sleeping in the squeaky ass bed that they had. Customer service was very pleasant though but thats about the only good thing I can say a that hotel. "

"Very clean, newer hotel"

"We had a wonderful stay.Everything was perfect, we only have one minor complaint: all the lights were sterile cold. Warm lights would give the room a more pleasant atmosphere. Having said that, the lights switch off by themselves, which is a great energy saving solution. The check-in went really smoothly. It might be a problem for some that there’s no elevator. There are only two floors so if you have no health problems, it is fine. The staff was really very friendly. We can only recommend this place. Thank you for the experience!"

"The breakfast was better than a lot of free hotel breakfast and for the most part, the staff was friendly. The common areas were clean enough but our room left a bit to be desired. For example, you could see handprints in the dust above the lamp. The main issue that we had is that our room didn't get cleaned the entire 6 days that we stayed. The 3rd night, we went to the desk for clean towels. On the 5th morning we stoped by the desk on our way out to inquire why our room had not been cleaned all week. We were told that rooms are done twice weekly unless otherwise requested. We pointed out that both trash cans were full, we had a pile of dirty towels and were almost out of toilet paper. There were multiple people at the desk. They were all unapologetic but stated that our room would be done today. When we returned, one staff member stopped us and said that our room had been taken care of. When we got upstairs, we found our room almost exactly how we left it. Literally the ONLY thing that had been done is that the trash had been emptied. No clean towels, no more toilet paper, no beds changed or even just made. We were disappointed to say the least. If you're only staying a day or two, or are ok with no service, this place is ok for the price. "

"Great stay. Fast check-in clean room. Even for it being so close the the road it was very quiet. Overall comfortable stay."

"Room was great but only had thin blinds on window. Room was too bright at night. "