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Best Western Chula Vista/Otay Valley Hotel

2.5 star property

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Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Free continental breakfast
Fitness facility
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$114
$103 nightly
$114 total
Total with taxes and fees
Mar 8 - Mar 9

Explore the area

View in a map
4450 Main Street, Chula Vista, CA, 91911
  • Place, Kaiser Permanente Otay Mesa Medical Offices
    ‪1 min drive‬
  • Place, North Island Credit Union Amphitheatre
    ‪5 min drive‬
  • Place, San Ysidro Border Crossing
    ‪6 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(93 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(114 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $111
Mar 22 - Mar 23
Total with taxes and fees
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About the neighborhood

Chula Vista

Located in Chula Vista (Otay), Best Western Chula Vista/Otay Valley Hotel is within a 5-minute drive of Kaiser Permanente Otay Mesa Medical Offices and Sharp Chula Vista Medical Center. .This hotel is 2.6 mi (4.2 km) from North Island Credit Union Amphitheatre and 4.3 mi (6.9 km) from Las Americas Premium Outlets.

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.0 mile
  • North Island Credit Union Amphitheatre - 5 min drive - 2.6 miles
  • San Ysidro Border Crossing - 6 min drive - 4.4 miles
  • Petco Park - 20 min drive - 15.3 miles
  • San Diego Convention Center - 20 min drive - 15.5 miles

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 28 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

This Chula Vista hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 753 out of 1634 reviews
Rating 8 - Good. 349 out of 1634 reviews
Rating 6 - Okay. 250 out of 1634 reviews
Rating 4 - Poor. 142 out of 1634 reviews
Rating 2 - Terrible. 140 out of 1634 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

8/10 Good

Adan

Stayed 1 night in Nov 2025

6/10 Okay

Joseph

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I stayed here for a very quick trip — arrived at 1 a.m., out the door by 4 a.m. to drop someone off at the CBX bridge. Basically, I spent more time driving than sleeping, so all I really needed was a clean room and a bed that wouldn’t fight me back. The gentleman who checked us in was great — greeted me immediately and had that “I’ve been awake all night and I’m still happy to see you” energy. Much appreciated at 1 a.m. Now, the room… let’s just say it has character. It’s clean, but definitely showing its age. If hotel rooms collected frequent flyer miles, this one would be Elite Platinum. The good news? The beds were extremely comfortable and the pillows were in great condition. I read reviews about the freeway noise, and yes, you can hear it — but I’m used to life noises, so it didn’t bother me. If you’re the type who wakes up when a feather falls, this may not be the hotel for you. Overall: for a quick overnight with a few hours of sleep and breakfast in the morning, it’s worth the price. If I had known I wouldn’t arrive until 1 a.m., I probably would’ve saved myself thirty bucks and gone with a cheaper option… but hey, hindsight is 20/20, especially at 4 a.m. after no sleep. Would I stay again? Sure — as long as my expectations are set to “cozy but experienced.”
Stayed 1 night in Dec 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the freeway and gas station.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

4/10 Poor

ROBERTO, HOUSTON

Stayed 1 night in Nov 2025

10/10 Excellent

Noel

Stayed 1 night in Nov 2025

10/10 Excellent

jimy, san diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angel was great at check-in. He greeted us as soon as we walked in, and we felt valued because he acknowledged us right away. He checked us in quickly and explained all the hotel amenities. We’ll definitely be back.
Stayed 1 night in Nov 2025

6/10 Okay

JEROME

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

6/10 Okay

Claudia, Lancaster

Traveled with family and small children
It was ok just spent a night to catch a morning flight. Bathroom was a little gross though. Other than that stay was good! Front desk guy was extremely friendly!
Stayed 1 night in Nov 2025

6/10 Okay

SONIA, LAKE ELSINORE

Traveled with family
Disliked: Amenities, property conditions & facilities
We picked this location because of a family event because of the price and the location the property was being remodeled, and it was kind of a mess. The lobby was closed. We had to check in through a side window. They had to give us a different room because the plumbing was having issues in the original room. Hopefully when the remodel is done, it’ll be a better facility.
Stayed 2 nights in Aug 2025

10/10 Excellent

Samantha Denise

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Shane

Stayed 1 night in Oct 2025

2/10 Terrible

Jose

Stayed 1 night in Nov 2025

8/10 Good

Jacques

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After 11pm no way to get even water
Stayed 1 night in Nov 2025

10/10 Excellent

Edgardo

Great place
Stayed 1 night in Sep 2025

10/10 Excellent

Walter

Traveled with group
Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Nov 2025

2/10 Terrible

Patricia

Stayed 1 night in Nov 2025

10/10 Excellent

Alondra Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Alberto

Liked: Cleanliness, amenities
All good
Stayed 1 night in Nov 2025

8/10 Good

Gilberto

Business traveler
Disliked: Amenities
I suffered an auto part robbery
Stayed 1 night in Nov 2025

8/10 Good

Aurora

Stayed 2 nights in Nov 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 2 nights in Oct 2025

2/10 Terrible

Raquel, La Puente

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
My mom is a nearby hospital so I’ve been staying at this particular place for a few days now. I was so disappointed to find pistachio shells on the nightstand. I was so tired that day otherwise I would have gone to the front desk to complain.
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025