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Holiday Inn Express & Suites Chicago West-Roselle by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago West-Roselle by IHG

Exterior
Concierge desk
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$117
$105 nightly
$117 total
Total with taxes and fees
Apr 30 - May 1

Explore the area

View in a map
1490 W Lake Street, Roselle, IL, 60172
  • Place, Bowlero Roselle
    ‪10 min walk‬
  • Place, 4 Paws Dog Park
    ‪3 min drive‬
  • Place, Wintrust Field
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

7.6 out of 10
Good
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom

8.8 out of 10
Excellent
(18 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Dining Area)

8.0 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Freestanding Bath)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Freestanding Bath)

7.2 out of 10
Good
(10 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds

7.8 out of 10
Good
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Roselle

Located in Roselle, Holiday Inn Express & Suites Chicago West-Roselle by IHG is within a 15-minute drive of Schaumburg Medieval Times and Arboretum of South Barrington. .This hotel is 7.9 mi (12.6 km) from Wheaton College and 9.1 mi (14.7 km) from Central Dupage Hospital.

What's nearby

  • Bowlero Roselle - 10 min walk - 0.5 miles
  • 4 Paws Dog Park - 3 min drive - 1.3 miles
  • Wintrust Field - 3 min drive - 1.8 miles
  • Woodfield Mall - 16 min drive - 9.4 miles
  • Schaumburg Convention Center - 17 min drive - 13.1 miles

Getting around

  • Hanover Park Station - 4 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 32 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Jameson's Charhouse - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive

About this property

Holiday Inn Express & Suites Chicago West-Roselle by IHG

Holiday Inn Express & Suites Chicago West-Roselle by IHG offers 101 accommodations with coffee/tea makers and designer toiletries. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Roselle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Roselle? This hotel has 580 square feet (54 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (580 square feet of space)
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Roselle
Country Inn Carlson Roselle
Holiday Inn Express Chicago West-Roselle Hotel
Holiday Inn Express Chicago West-Roselle
Country Inn & Suites Roselle Hotel Roselle
Holiday Inn Express Suites Chicago West Roselle
Holiday Inn Express Suites Chicago West Roselle by IHG
Holiday Inn Express Suites Chicago West Roselle an IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Roselle

Holiday Inn Express & Suites Chicago West-Roselle by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 462 out of 1003 reviews
Rating 8 - Good. 211 out of 1003 reviews
Rating 6 - Okay. 162 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 84 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Nick

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Kristi

Liked: Cleanliness, amenities, property conditions & facilities
2 remotes but tv not working
Stayed 1 night in Jan 2026

2/10 Terrible

YUANCHEN

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Run far from this place. We arrived on Christmas Eve after flying on the Red Eye, The Holiday Inn had a room available so we quickly went to bed.. After napping a few hours we woke up to find multiple bed bugs on our bodies, in the sheets. As we looked around the room they were on the walls. The room was infested. There were even a couple killed still on the walls. WE immediately reported this to the front desk and Manager. We brought a bug I killed to the front desk with fresh blood. and a live one we place on their desk. The manager said this is common in hotels and offered to discount our stay. We said with the number in the room this is an infestation and we don't feel comfortable staying here. The manager said he would take care of the refund for our stay. Two weeks later no refund. and my wife has a severe rash and bumps all over her hands and neck, requiring medication to suffer through the itching/pain. I should not have trusted this manager. Don't stay here.
Stayed 4 nights in Dec 2025

2/10 Terrible

Jeslyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud housekeepers hotel was old and out dated tv didn’t work well jets didn’t work in the entire hotel , water in shower was extremely hot could burn your skin Pete was supposed to refund me hasn’t even called to apologize or anything to resolve this would never book here worst holiday inn ever carpet was stained with something red in the room staff not helpful or polite
Stayed 3 nights in Dec 2025

10/10 Excellent

EMILY En Chan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice size rooms, good and friendly stagfs, plus good breakfasts.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kristi

Stayed 1 night in Jan 2026

10/10 Excellent

Joshua

Stayed 2 nights in Jan 2026

10/10 Excellent

Allan Ricardo

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Amenities
Decent room, It’s a little outdated, and breakfast was not great as other Holiday Inn, but it’s decent and quiet for spend one night
Stayed 1 night in Jan 2026

6/10 Okay

Paulla

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
No tv in the sitting area of the room- but the table was there. That was a disappointment for the kids. Front desk person was great and helpful! Food service person kept it clean and stocked.
Stayed 1 night in Jan 2026

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Super clean room and hotel. Staff was super nice and professional.
Stayed 1 night in Dec 2025

10/10 Excellent

Hector

Stayed 1 night in Dec 2025

6/10 Okay

Victoria

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Stay was ok strong smell of cigarette smoke all through the room. Might have to request a room not near other rooms that are smoke friendly. But besides that stay was nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities
Nice room with all amenities.
Stayed 1 night in Dec 2025

6/10 Okay

Patricia

Traveled with family
Disliked: Amenities, property conditions & facilities
The room was a good sides. The tv had lines though the picture. the plumbing was not good and The tub would fill up water while you’re taking a shower. the pool area needs to be updated and the roof needs replacing and you couldn’t use the bathroom in the pool area everything was wet and was know ventilation in there.
Stayed 5 nights in Dec 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not do breakfast
Stayed 2 nights in Dec 2025

6/10 Okay

Arielle

Traveled with family
Liked: Cleanliness, amenities
Staff was very nice and helpful! Breakfast was great! Fair amount of mold in our bathroom, no exhaust fan and carpet was torn in a few places. Curtains had some rips too. Not terrible but needs some TLC. Aside from mold, everything was clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Hugo

Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, clean rooms I will stay here again.
Stayed 3 nights in Dec 2025

6/10 Okay

Frank

Business traveler
Room had food splatter on walls , sheets stained and drawers would not stay shut. Kid at desk when I checked in barely looked up and barely said a word. Weird even for the iPhone generation. Breakfast was good and eating area clean and comfortable. The woman there was nice and spoke.
Stayed 2 nights in Dec 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Siempre llena mis espectativas. Gracias
Stayed 1 night in Dec 2025

8/10 Good

Drashti Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Parking lot was not ploughed despite significant snow fall
Stayed 3 nights in Dec 2025

6/10 Okay

Bernard

Stayed 1 night in Dec 2025

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities
The family suite was spacious and nice for a larger family. The rooms are old and outdated but it was clean. We had to move from the first room because the main light would not stop flickering. In the second room, there were only two sets of towels So we had to request more. Overall the state was fine but I rated down one star because of these inconveniences.
Stayed 2 nights in Dec 2025

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I expected
Stayed 1 night in Dec 2025