Hilton Chicago

4.0 star property

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Photo gallery for Hilton Chicago

Exterior
Property video
Bar (on property)
Meeting facility
Presidential Suite, Multiple Beds | Living area | 37-inch TV with cable channels, pay movies

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$182
$155 nightly
$182 total
Total with taxes and fees
Feb 3 - Feb 4

Explore the area

View in a map
720 S Michigan Ave, Chicago, IL, 60605
  • Place, Art Institute of Chicago
    ‪11 min walk‬
  • Place, Millennium Park
    ‪12 min walk‬
  • Place, Shedd Aquarium
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪26 min drive‬

Room options

Room, 2 Double Beds

9.0 out of 10
Wonderful
(77 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • 880 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Lake view

Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 190 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds, Lake View

7.8 out of 10
Good
(10 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Lake view

Superior Room, 2 Double Beds, Accessible, Bathtub (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor, Roll-in Shower)

  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(41 reviews)
  • 370 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lake View

8.6 out of 10
Excellent
(36 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Lake view

Room, 2 Queen Beds

8.0 out of 10
Very good
(9 reviews)
  • 370 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Partial lake view

Room, 2 Double Beds, Accessible (Transfer Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 2 Bedrooms

  • 940 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed
  • Lake view

Superior Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(9 reviews)
  • 370 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Traditional Suite, 2 Bedrooms (Parlor)

  • 880 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Lake view

Luxury Suite, 1 King Bed

  • 880 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Lake view

Room, 2 Double Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Partial lake view

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 4 Bedrooms

  • 880 sq ft
  • Sleeps 16
  • 4 Twin Beds
  • Lake view

Room (Parlor)

  • 370 sq ft
  • Sleeps 2
  • 1 Twin Murphy Bed
  • Lake view

Luxury Suite, 3 Bedrooms

  • 880 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed
  • Lake view

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Lake view

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Lake view

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Lake view

Suite, Multiple Beds

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Lake view

Suite, Multiple Beds

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Lake view

Suite, Multiple Beds, Lake View

  • 2 bedrooms
  • Sleeps 8
  • 3 King Beds
  • Lake view

Suite, Multiple Beds

  • 2 bedrooms
  • Sleeps 8
  • 3 King Beds
  • Lake view

Suite, Multiple Beds, Non Smoking

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Lake view

Presidential Suite, Multiple Beds

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Room, 1 King Bed, Lake View

8.8 out of 10
Excellent
(26 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed
  • Lake view

Room, 1 King Bed

8.4 out of 10
Very good
(106 reviews)
  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(9 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, 2 Bathrooms

7.8 out of 10
Good
(17 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(6 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Chicago

With a stay at Hilton Chicago, you'll be centrally located in Chicago, within a 10-minute walk of Buckingham Fountain and Art Institute of Chicago. .This historic hotel is 0.7 mi (1.1 km) from Millennium Park and 0.9 mi (1.4 km) from Field Museum of Natural History.

What's nearby

  • Art Institute of Chicago - 11 min walk - 0.6 miles
  • Millennium Park - 12 min walk - 0.7 miles
  • Shedd Aquarium - 14 min walk - 0.8 miles
  • Willis Tower - 16 min walk - 0.9 miles
  • Grant Park - 16 min walk - 0.9 miles

Getting around

  • Harrison Station - 5 min walk
  • Chicago Museum Campus-11th Street Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 39 min drive

Restaurants

  • ‪Lou Malnati's Pizzeria - ‬4 min walk
  • ‪Gazebo Restaurant at Grant Park - ‬3 min walk
  • ‪Devil Dawgs on State - ‬4 min walk
  • ‪Honeyberry - ‬5 min walk
  • ‪Lao Sze Chuan - ‬5 min walk

About this property

Hilton Chicago

Historic hotel with 2 restaurants, 9-minute walk to Buckingham Fountain
Hilton Chicago offers 1544 accommodations with laptop-compatible safes and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 1544 individually decorated guestrooms. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at Herb N Kitchen, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Chicago? This hotel has 234000 square feet (21739 square meters) of space consisting of a conference center and 50 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Herb N Kitchen - This café serves breakfast, lunch, dinner, and light fare.
Kitty O Sheas - This restaurant specializes in Irish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
720 Bar and Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (USD 72 per night)
  • Covered valet parking on site (USD 88 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 35 for adults and USD 17 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 720 Bar and Grill
  • Herb N Kitchen
  • Kitty O Sheas

Things to do

  • Bicycle rentals
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50 meeting rooms
  • Business center
  • Conference center (234,000 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (46 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 29 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1927
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per night (rates may vary)
  • Covered self parking fee: USD 72.00 per night
  • Covered valet parking fee: USD 88.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 60605

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Hilton Michigan Ave
Hilton Chicago Cultural Mile
Hilton Chicago Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile Hotel
Hilton Michigan Ave Cultural Mile Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile Hotel
Hilton Chicag
Hilton Chicago Hotel
Hilton Chicago Chicago
Hilton Chicago Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile

Hilton Chicago Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1520 out of 2586 reviews
Rating 8 - Good. 470 out of 2586 reviews
Rating 6 - Okay. 306 out of 2586 reviews
Rating 4 - Poor. 160 out of 2586 reviews
Rating 2 - Terrible. 130 out of 2586 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Alan, Ft Collins

Stayed 1 night in Oct 2025

10/10 Excellent

Julia

Stayed 1 night in Jul 2025

10/10 Excellent

Peggy

Stayed 1 night in Oct 2025

2/10 Terrible

Steven

I shortened my stay by two nights. I was optimistic when I booked the room but when I got to it, it stunk — literallly. A strong odor of wet socks and mold could not be overlooked. I requested another room and was quickly accommodated. Unfortunately, this room was not much better. I didn’t smell the mold until I went into the bathroom. I think the shower curtain was to blame. When I went to take a shower, the holes on the shower head were caked with black gunk. After cleaning g it I was almost too tired to clean myself. The last straw was the mattress that felt like a bag of gravel and the television that kept freezing. I came to Chicago to bury the dead, no more aggravation was needed. The next morning I checked out and moved to another hotel. It was cheaper. In better area, and much more comfortable. I can tell the Hilton gets a lot of business and was once probably a good hotel but that is no longer the case. There are so many better and cheaper options in the vicinity to settle on this one.
Dirty showerhead
If the towel is brown after I use it, Shame on me. If it’s brown before I use it, shame on Hilton.
Mold or poor maintenance, I’m. It sure, but I noticed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thought the location was excellent and the cleanliness was top-notch. We will definitely go back.
Stayed 1 night in Oct 2025

10/10 Excellent

Glady

Liked: Cleanliness, property conditions & facilities
Clean Room
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2025

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had gorgeous views and I was able to check in early, around 8am. Accomodating staff. Clean pool and hot tub. Beautiful hotel.
Stayed 4 nights in Oct 2025

4/10 Poor

Ashley

Liked: Cleanliness
Disliked: Staff & service
Booked king lake view only to get there and the Hotel was sold out ... Disappointed
Stayed 1 night in Oct 2025

10/10 Excellent

Kieu

Stayed 2 nights in Aug 2025

10/10 Excellent

Alford

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

april

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Michal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use some thicker walls! Felt like the dinosaur kids next door were in my room!
Stayed 1 night in Oct 2025

10/10 Excellent

RICH, GLEN ROCK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was wonderful.
Stayed 2 nights in Sep 2025

8/10 Good

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Quite querky, maybe due a refurb but still a good stay
Stayed 7 nights in Jun 2025

6/10 Okay

Liz, Nutley

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is really great but building needs a lot of updating. Didn’t get the room serviced the whole 3 nights but perhaps we had to call for them to do it. I had picked a room facing out and they changed it to one facing a wall. We didn’t bother complaining since we spent most of the time exploring the city. Breakfast buffet was very expensive but not really worth it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, property was clean and welcoming. Great amenities for families and great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karin

Stayed 2 nights in Oct 2025

10/10 Excellent

Shannon

Stayed 1 night in Oct 2025

2/10 Terrible

GAMAL

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Don’t park valet, you
Stayed 1 night in Oct 2025

4/10 Poor

Diana

Traveled with family
Disliked: Cleanliness
We paid $300+ for one night and there were multiple hairs in the bathroom which is wild when you consider the price.
Stayed 1 night in Oct 2025

2/10 Terrible

Marvin

Liked: Cleanliness
I stayed for 2 nights checked out on Sunday at 11 an my car was stolen out of there garage and the staff didn’t show any empathy what so ever I had to uber home an still was charged for my stay …I will never come back to this hotel ever again…
Stayed 2 nights in Oct 2025

10/10 Excellent

Gerald, East Bridgewater

Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

8/10 Good

Katrina

Traveled with family
Liked: Staff & service
Just one complaint, the rooms can use a makeover, especially the carpet.
Stayed 2 nights in Oct 2025