Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

3.5 star property

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Photo gallery for Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Premium bedding, in-room safe, desk, blackout drapes
Lobby
Indoor pool
3 restaurants, breakfast served
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
$120
$105 nightly
$120 total
Total with taxes and fees
Jan 20 - Jan 21

Explore the area

View in a map
5440 N River Rd, Rosemont, IL, 60018
  • Place, Rosemont Theatre
    ‪2 min walk‬
  • Place, Donald E. Stephens Convention Center
    ‪3 min walk‬
  • Place, Fashion Outlets of Chicago
    ‪3 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪5 min drive‬

Room options

Executive Suite, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 403 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 558 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.6 out of 10
Excellent
(11 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(146 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(214 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (CEO)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.6 out of 10
Excellent
(21 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Rosemont

When you stay at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG in Rosemont, you'll be near the airport, a 1-minute drive from Donald E. Stephens Convention Center and 5 minutes from Allstate Arena. .This hotel is 12 mi (19.2 km) from Wrigley Field and 15 mi (24.1 km) from United Center.

What's nearby

  • Rosemont Theatre - 2 min walk - 0.1 miles
  • Donald E. Stephens Convention Center - 3 min walk - 0.2 miles
  • Fashion Outlets of Chicago - 3 min walk - 0.2 miles
  • Parkway Bank Park Entertainment District - 6 min walk - 0.4 miles
  • The Dome at the Parkway Bank Sports Complex - 16 min walk - 0.9 miles

Getting around

  • Rosemont Station - 10 min walk
  • Rosemont Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 12 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Kings Dining & Entertainment - ‬7 min walk
  • ‪Bub City - ‬6 min walk
  • ‪Basil's Kitchen - ‬4 min walk
  • ‪Gibsons Bar & Steakhouse - ‬4 min walk

About this property

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Hotel in Rosemont with 3 restaurants and airport shuttle service
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers 503 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 503 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Rosemont? This hotel has 55000 square feet (5110 square meters) of space consisting of a conference center and 27 meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
The Visibility Bar - Onsite bar.
Chicago Fire Oven - This restaurant serves breakfast only. Open daily.
On The Fly - Onsite restaurant. Open daily.
Murray Bros Caddyshack - Onsite restaurant. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:00 PM
  • Self parking on site (USD 29 per night; includes in/out privileges)
  • Extended parking on site (USD 29 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 24.42 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chicago Fire Oven
  • Murray Bros Caddyshack
  • On The Fly
  • The Visibility Bar

Things to do

  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 27 meeting rooms
  • Conference center (55,000 square feet of space)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24.42 per person
  • Self parking fee: USD 29.00 per night (in/out privileges)
  • Extended parking fee: USD 29 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1595 out of 2701 reviews
Rating 8 - Good. 614 out of 2701 reviews
Rating 6 - Okay. 286 out of 2701 reviews
Rating 4 - Poor. 110 out of 2701 reviews
Rating 2 - Terrible. 96 out of 2701 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Jenifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were able to get a to-go dinner even though it was 10 min before closing.
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and kind staff. I like being across the street from the Fashion Outlet Shopping Mall.
Stayed 1 night in Sep 2025

10/10 Excellent

Percy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and shuttle helps getting to the airport. Big savings on Uber. Happen to be during both a family reunion (not mine) and cosplay convention. It was high energy and lively.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy, Sellersburg

Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and right next to the theater.
Stayed 1 night in Oct 2025

2/10 Terrible

kylie, OFallon

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Staff & service
Overall, the trip was great. The check in process was super easy and quick. One thing that bothered me was the next day finding a condom under the phone (it wasn't ours)! Thankfully we were checking out at that time.
Stayed 1 night in Oct 2025

10/10 Excellent

Colton James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Oct 2025

6/10 Okay

Richard

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Maxine

Stayed 1 night in Oct 2025

8/10 Good

Rosa

Stayed 1 night in Sep 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

carrie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not clean upon when we checked in at 11 pm at night. The mirror in our room had words written in dust on it - the letter "B" and swirls. We were not permitted check in until after check in times and the shuttle never ran to or from airport to name a few issues.
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay

The bed was super comfortable, the bathroom very clean, desk staff friendly and helpful. Parking was a bit of a pain because it was a busy weekend when I was there, but it’s probably always that way since it’s near O’Hare.
Exterior from parking lot
Room
Decor with coffee
Bathroom cubbie
Stayed 2 nights in Oct 2025

10/10 Excellent

rachel

Stayed 1 night in Oct 2025

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel stayed a few times! Super convenient for events at the convention center
Stayed 2 nights in Sep 2025

10/10 Excellent

Brandon

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The breakfast was enjoyable and the wait staff excellent. The location was convenient to shopping and the Blue Line on foot.
Stayed 3 nights in Oct 2025

6/10 Okay

Rachel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

mediocre in all

restaurant food and service was excellent. front desk was excellent. i was just surprised by the quality of the room. furniture was old and banged up and didn't match. 2 of the lamps in the room did not work. the price was decent but it wasn't so cheap that these things didn't matter to me. also i was confused as the front desk did tell me that he would include parking in the price i paid, but upon exiting the parking lot i was charged the full rate and then not given a receipt. i pushed the call button and waited but there was no sound or any indication that it even worked. that was disappointing and i hope i wasn't charged twice for one night of parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Idella

Stayed 2 nights in Sep 2025

10/10 Excellent

Nina

Stayed 2 nights in Oct 2025