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Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

3.5 star property

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Photo gallery for Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Indoor pool
Exterior
3 restaurants, breakfast served
Lobby
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5440 N River Rd, Rosemont, IL, 60018
  • Rosemont Theatre
    ‪2 min walk‬
  • Donald E. Stephens Convention Center
    ‪3 min walk‬
  • Fashion Outlets of Chicago
    ‪3 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪4 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 403 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.4 out of 10
Very good
(15 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (CEO)

Room amenity

Suite, 1 King Bed (CEO)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(125 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.4 out of 10
Very good
(9 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 558 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(181 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

Daily full breakfast (USD 27.76 per person)

Hyatt Regency O'Hare Chicago

  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1732)
$197 nightly
The price was $264
The price is $225 total
Total with taxes and fees
Hyatt Regency O'Hare Chicago

About the neighborhood

Rosemont

With a stay at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG in Rosemont (O'Hare), you'll be within a 5-minute walk of Rosemont Theatre and Donald E. Stephens Convention Center. .This hotel is 11.8 mi (18.9 km) from Wrigley Field and 13 mi (20.9 km) from Northwestern University.

What's nearby

  • Rosemont Theatre - 2 min walk - 0.1 miles
  • Donald E. Stephens Convention Center - 3 min walk - 0.2 miles
  • Fashion Outlets of Chicago - 3 min walk - 0.2 miles
  • Parkway Bank Park Entertainment District - 6 min walk - 0.4 miles
  • Allstate Arena - 3 min drive - 2.9 miles

Getting around

  • Rosemont Station - 11 min walk
  • Rosemont Station - 12 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 10 min drive

Restaurants

  • ‪Kipling at Fashion Outlets of Chicago - ‬6 min walk
  • ‪Tapville Social - ‬8 min walk
  • ‪Food Court - ‬10 min walk
  • ‪Dave & Buster's - ‬16 min walk
  • ‪Basil's Kitchen - ‬3 min walk

About this property

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Hotel with 3 restaurants, steps from Rosemont Theatre
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers 503 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 503 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Rosemont? This hotel has 55000 square feet (5110 square meters) of space consisting of a conference center and 27 meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
The Visibility Bar - Onsite bar.
Chicago Fire Oven - This restaurant serves breakfast only. Open daily.
On The Fly - Onsite restaurant. Open daily.
Murray Bros Caddyshack - Onsite restaurant. Open select days.

Languages

Arabic, Bosnian, Croatian, English, Filipino, French, German, Polish, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:00 PM
  • Self parking on site (USD 29 per night; includes in/out privileges)
  • Extended parking on site (USD 29 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 24.42 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chicago Fire Oven
  • Murray Bros Caddyshack
  • On The Fly
  • The Visibility Bar

Things to do

  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 27 meeting rooms
  • Conference center (55,000 square feet of space)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24.42 per person
  • Self parking fee: USD 29.00 per night (in/out privileges)
  • Extended parking fee: USD 29 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1329 out of 2294 reviews
Rating 8 - Good. 527 out of 2294 reviews
Rating 6 - Okay. 255 out of 2294 reviews
Rating 4 - Poor. 100 out of 2294 reviews
Rating 2 - Terrible. 83 out of 2294 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Brandon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

The service was great, the entire staff was very friendly and accommodating.
Stayed 4 nights in Apr 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Laura, OZARK

Stayed 5 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Ana Dela, Niles

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem we had was our first night, unfortunately some guests were very noisy in the middle of the night and woke us up. Also I don’t know if all of the elevators were working.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities
Perfect location across the street from Convention Center. My room was excellent. Charlie at front desk was very accommodating! Inexplicably, not all 5 elevators were accessible at 23:30 on 4/12/25. But, I would not hesitate to stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great long distance view of the Chicago skyline. Our King Suite was beautiful. Loved being on a corner. Restaurants and breakfast were very nice. Great staff! Will definitely stay again on my next visit.
Stayed 4 nights in Apr 2025

10/10 Excellent

Chassity

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
I didnt really want to write a negative review but i wasnt too happy with the room. Soon as i got to the room i went to shower. The tub started bubbling like it still had soap residue in it. So that was one. Then my friend said she saw a bug in the bathroom the next morning. I didnt say anything i didnt want to be that guy. But here we are. Service from the people was good. The cleaniness was the issue.
Stayed 1 night in Apr 2025

4/10 Poor

jakob

Liked: Cleanliness, staff & service

Worth $75 and not a penny more. Get a red roof tbh

The room is smaller than a red roof and cost 3x the price unfortunately.... no microwave in the room, phone for front desk would allow you to dial but give you a "no service beep" and did not work. The toilets are for people 6ft or taller, im 5'9" and my feet didnt touch the floor.... outside is old and looks like a Rockford city abandoned building, needs renovation... at the bar there was a man serving who kept running into things behind the bar, slurring speech, and was obviously intoxicated... did i mention they dont have a microwave in the room? They let you order a whole pizza from the restaurant to-go and the fridge isnt big enough to hold half of it if you got leftovers.... ill plan better next time so i dont have to deal with it again.. 1 of my pillows had eyelash stains on them... im a dude... single... lmao... WASNT ME JUST SAYING....
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful time. Staff was very nice. Room and lobby were clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service

Great weekend anniversary

We were upgraded for our wedding anniversary to a suite at check-in. Not all the hotel elevators were in working services creating long waits. The room next to us was very obnoxiously loud and disruptive throughout the hall way past 12am for some kind of family event. Other than that our stay was very pleasant.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exxotica

We had a very nice time and it was located convenient for our trip
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Amazing hotel clean and cute!
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Kelly Devine

Liked: Cleanliness, staff & service
Nice stay
Stayed 1 night in Mar 2025

10/10 Excellent

STEVE

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

ELISE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Shelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the beds were comfy. Its a great location and walkable to some places. Friendly staff. We will stay again!
Stayed 1 night in Apr 2025

10/10 Excellent

Betsy

Stayed 3 nights in Apr 2025

6/10 Okay

Juan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025