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CheapTickets Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Deluxe Double Room, 2 Double Beds
385 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Deluxe Room, 2 Queen Beds
385 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Studio, 1 King Bed
450 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed
385 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Suite, 1 Queen Bed
385 square feet
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, Corner
649 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Luxury Suite, 1 King Bed
550 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Eco-friendly Chicago hotel in Downtown Chicago, walk to John Hancock Center

Popular property highlights

Free WiFi
Pets allowed
24-hour business center
Smoke-free property
24-hour front desk

A stay at 21c Museum Hotel Chicago places you in the heart of Chicago, within a 5-minute drive of Chicago Riverwalk and John Hancock Center. This 4-star hotel is 1.1 mi (1.8 km) from Millennium Park and 1.3 mi (2.1 km) from Navy Pier.

Make yourself at home in one of the 297 guestrooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and a ballroom.

Enjoy a satisfying meal at Lure Fishbar serving guests of 21c Museum Hotel Chicago.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 10000 square feet (929 square meters), including conference space. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

21c Museum Hotel Chicago features a full-service spa and a 24-hour fitness center. The hotel offers a restaurant. This 4-star property offers access to a 24-hour business center.

Wireless Internet access is complimentary. Event facilities measuring 10000 square feet (929 square meters) include conference space. This eco-friendly hotel also offers spa services, multilingual staff, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

21c Museum Hotel Chicago is a smoke-free property.

  • Express check-in
  • Elevator
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Spa treatment room(s)
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Conference space size (meters) - 929
  • Spa services on site
  • Number of meeting rooms - 7
  • Luggage storage
  • ATM/banking
  • Number of restaurants - 1
  • 24-hour business center
  • Conference space size (feet) - 10000
  • Ballroom
  • Total number of rooms - 297
  • 24-hour fitness facilities
  • Number of floors - 17
  • Wedding services
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

21c Museum Hotel Chicago offers 297 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered on request.

  • Television
  • Cable/satellite TV service
  • Minibar
  • Coffee/tea maker
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Cable TV service
  • Free WiFi
  • Pillow menu
  • Plasma TV
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Bedsheets provided
  • Number of bathrooms - 1
  • Housekeeping on request
  • Wardrobe or closet

Where to Eat

Lure Fishbar - This restaurant specializes in seafood.

Nearby Things to Do

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Soothe has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic.

The spa is open daily.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Minimum check-in age is: 21

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 per room (up to 50 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Service animals are allowed

Service animals are exempt from fees/restrictions

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Gap period enforced between guest stays - 48 hours

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 23.48 per accommodation, per night

The resort fee includes:

  • Spa access
  • Fitness center access
  • Phone calls
  • In-room safe and safe insurance
  • In-room coffee
  • Laundry facilities
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 46 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Chicago James
  • James Chicago
  • James Hotel
  • James Hotel Chicago
  • James Chicago Hotel
  • Chicago James Hotel
  • James Chicago Hotel Chicago
  • James Chicago-Magnificent Mile Hotel
  • James Mile Hotel
  • 21c Museum Hotel Chicago Hotel
  • 21c Museum Hotel Chicago Chicago
  • 21c Museum Hotel Chicago MGallery
  • 21c Museum Hotel Chicago Hotel Chicago

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO sustainable tourism pledge
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