Compare Hotels with Balconies in Cherry Log

"Staff was amazing, especially Candie. Always had a smile on her face and happily help us with our requests. Breakfast was delicious and kept clean and stocked. A guest dropped a serving spoon on the floor, picked it up and started to use it to serve the eggs. The staff member immediately interceded and replaced the utensil. Our room was huge and the 2 king beds were very comfortable. Location was also very convenient to restaurants, a Walmart and a mile from downtown Blue Ridge. Highly recommend stopping in the quaint little town full of shops and restaurants. "

"Our room wasn’t ready at 4 for check in. We had to wait a little while for it. The water went off in the early morning hours to the hotel. Most guests probably were not aware of the problem unless they were early risers. Disappointed in the restaurant. We went to get breakfast there and had looked up the selections for breakfast. We were expecting to be able to get something simple like oatmeal and fruit. However, when we were seated, we were told that it was all buffet. It was over $20 for one buffet after tax and tip and the food was cold."

"The breakfast was very good. Staff was excellent. Room was very nice and clean. Free HBO and Cinemax. Parking was very good. Very much enjoyed our stay. "

"I’m extremely disappointed with my stay. I specifically chose this hotel—and justified paying $440—for the rooftop area and gym, only to find out both were closed with zero prior notification. That alone felt misleading. Unfortunately, the issues didn’t stop there. The cleanliness of the room was unacceptable. There was visible blood on the bathroom wall, and a washcloth had what appeared to be leftover mascara or makeup on it. That is basic housekeeping that should never be overlooked, especially at this price point. I raised these concerns during my stay and requested to speak with a manager, but never received a follow-up. The lack of responsiveness only made the experience worse. Between unavailable amenities, poor cleanliness, and no customer service recovery, this stay did not come close to the standard being advertised. I would not stay here again and would caution others to confirm amenities and cleanliness expectations before booking."

"Beautiful location with both a lodge and cabins on the property. Loved that there was a restaurant located on site. Beautiful glass bottle tree and sculpture in the landscaping. Very friendly staff."

"X as zzz"