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Cherokee Grand Hotel

2.5 star property

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Photo gallery for Cherokee Grand Hotel

Free daily continental breakfast
50-inch flat-screen TV with digital channels, Netflix, Hulu
Exterior
City shuttle
Premier Room, 2 Queen Beds, Non Smoking, Mountain View | Bathroom | Shower, designer toiletries, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
$81
$70 nightly
$81 total
Total with taxes and fees
Jan 22 - Jan 23

Explore the area

View in a map
196 Paint Town Rd, Cherokee, NC, 28719
  • Place, Harrahs Cherokee Casino
    ‪7 min walk‬
  • Place, Oconaluftee Islands Park
    ‪20 min walk‬
  • Place, Museum of the Cherokee Indian
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(72 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Premier Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(119 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Non Smoking, Mountain View

50-inch flat-screen TV with digital channels, Netflix, Hulu

Premier Room, 2 Queen Beds, Non Smoking, Mountain View

8.0 out of 10
Very good
(38 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby sitting area
Great Smokies Inn Cherokee
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,936 reviews
$89 nightly
The price is $102
Jan 22 - Jan 23
Total with taxes and fees
Great Smokies Inn Cherokee

About the neighborhood

Cherokee

When you stay at Cherokee Grand Hotel in Cherokee, you'll be in the entertainment district, within a 5-minute drive of Harrahs Cherokee Casino and Eastern Cherokee Agency. .This hotel is 0.9 mi (1.5 km) from Oconaluftee Islands Park and 1.4 mi (2.3 km) from Cherokee Welcome Center.

What's nearby

  • Harrahs Cherokee Casino - 7 min walk - 0.4 miles
  • Oconaluftee Islands Park - 20 min walk - 1.1 miles
  • Eastern Cherokee Agency - 3 min drive - 1.5 miles
  • Cherokee Welcome Center - 4 min drive - 1.7 miles
  • Museum of the Cherokee Indian - 4 min drive - 1.9 miles

Getting around

  • Asheville Regional Airport (AVL) - 71 min drive

Restaurants

  • ‪Wicked Weed Pub at Harrah’s Cherokee Casino - ‬9 min walk
  • ‪Guy Fieri's Cherokee Kitchen + Bar - ‬6 min walk
  • ‪Granny's Kitchen - ‬19 min walk
  • ‪Noodle Bar - ‬10 min walk
  • ‪Qualla Java Cafe - ‬14 min walk

About this property

Cherokee Grand Hotel

Hotel with free breakfast, 8-minute walk to Harrahs Cherokee Casino
Cherokee Grand Hotel offers 90 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with digital channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 9 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Cherokee Grand
Cherokee Grand Hotel
Cherokee Grand Hotel Hotel
Cherokee Grand Hotel Cherokee
Inn Of The Seven Clans Hotel Cherokee
Cherokee Grand Hotel Hotel Cherokee

Cherokee Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 654 out of 1155 reviews
Rating 8 - Good. 279 out of 1155 reviews
Rating 6 - Okay. 134 out of 1155 reviews
Rating 4 - Poor. 49 out of 1155 reviews
Rating 2 - Terrible. 39 out of 1155 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

WANDA

Traveled with family
Liked: Cleanliness, amenities
Very convenient to everything. Love the shuttle to the casino.
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms good location
Stayed 1 night in Oct 2025

8/10 Good

Lynn

Room had that old smell but clean
Stayed 1 night in Oct 2025

8/10 Good

Lee

Traveled with family
I appreciated the shuttle ride to and from the casino.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from Harrah’s casino. Very convenient to shopping, sightseeing Great rate
Stayed 2 nights in Oct 2025

4/10 Poor

Jamie

Business traveler
Disliked: Room comfort

Nope!

When traveling there are 4 things people desire when staying in a hotel. 1. Clean, safe room! The room was clean and somewhat updated, but misleading on the website that I was actually getting an exterior access room. This should be published up front when booking. 2. Heat/AC works! When these items don't work properly, you don't end up getting a great night's rest. It worked....somewhat...but loud and clunky. 3. Water pressure in the bathroom! If you were looking to get a nice, hot, relaxing shower....good luck here. The water pressure is awful and the temperature is regulated to luke warm. 4 Breakfast! It was advertised a free continental breakfast with stay. All that was available was a bowl of cereal, toast, bagel, and coffee. Nothing else. Technically, they fulfulled their obligation, but just barely.
Stayed 1 night in Oct 2025

10/10 Excellent

ALAN

Stayed 3 nights in Oct 2025

10/10 Excellent

stan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot for one nite
Stayed 1 night in Oct 2025

6/10 Okay

Susan

Traveled with group
Liked: Cleanliness
We thought this was a hotel but it was more of a motel. The room was clean and A/C worked well. The beds were hard as bricks. If you like a very firm mattress this is a place for you. The breakfast consisted of a side table with bagels and not much more. They should advertise "continental" breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my second stay. It is a very nice hotel and well kept. The staff is always friendly and it's very close to the casino.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Clean room and the shuttle to the casino was very nice.
Stayed 1 night in Oct 2025

6/10 Okay

Dawn

Stayed 2 nights in Oct 2025

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice hotel. Will return when rates go down.
Stayed 2 nights in Sep 2025

8/10 Good

Stacie

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to the Casino
Stayed 1 night in Oct 2025

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to the Blue Ridge Parkway.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

6/10 Okay

Todd

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people ☺️
Stayed 1 night in Oct 2025

2/10 Terrible

Charlie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Men drinking beer on the curb & another man passing them out to people sitting by the front door. Walked into a 62 degree room. Exhausted from a 10 hour drive and expecting to spend 5 days at the Grand Cherokee, I pulled down the extremely thin bed cover to find hairs on the sheet & pillowcase. We told Tiberius at the front desk. He had to leave the desk to bring us fresh linens and put them on the bed. The fitted sheets didn't fully cover the mattress as they were too small. The coverlet on the bed had no blanket or comforter with outside temps below 50. I went back downstairs and asked Tiberius for a blanket for each bed. He gave me a blanket filled with holes big enough to stick my fingers through. There was a stinky, heavily perfumed carpet that gave us a headache and stuffy noses by morning. We asked to be released from the reservation, and I had to contact Expedia who had rated the Grand Cherokee at - I believe - 8.4. To add insult to injury - though the desk manager was nice and helped cancel it, we were still charged $119.00, and the elevator broke as we were leaving and my husband of 81 and me 77, had to walked down concrete stairs carrying suitcases, etc. To his credit, the desk manager did help carry one of the bags down. We should not have been charged. Also, we had to spend the next 2 two of our vacations trying to find any place to stay due to parades, festivals, autumn leave visitors, and the UT football game at Knoxville. Our whole vacation was ruined.
Stayed 5 nights in Oct 2025

10/10 Excellent

jarvis

Stayed 2 nights in Oct 2025

4/10 Poor

Claire

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Rm 209 in need of major renovation & cleaning. A/C unit front grille had hanging dust, bathroom sink had large crack across bottom & poor draining, inside of door to bathroom had splintered veneer across bottom 12", dirt smears on wall by closet, very poor water pressure in shower, stained lampshade
Splintered bathroom door
Crack in sink
Stained lampshade
Dirt smears on wall
Stayed 1 night in Oct 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was newly renovated and in great condition. The air conditioner worked perfectly and the room had plenty of space to spread out. We were very pleased
Stayed 6 nights in Oct 2025

10/10 Excellent

Lou

Stayed 1 night in Oct 2025

6/10 Okay

Dean

Liked: Cleanliness, property conditions & facilities
The mattresses were sub standard, as were the pillows. The DirecTV onscreen guide was set to pacific time, not eastern where actually located. Aggravating to tell what was on when. Young desk clerk had now idea how to fix - said it was direcTV's issue. Unable to regulate refrigerator temp - everything froze. No ice machine- had to get from behind front desk.
Stayed 2 nights in Oct 2025