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Best Western Plus River Escape Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus River Escape Inn & Suites

Property amenity
Free daily full breakfast
Exterior
Exterior
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
$99
$88 nightly
$99 total
Total with taxes and fees
Jan 27 - Jan 28

Explore the area

View in a map
248 WBI Drive, Dillsboro, NC, 28725
  • Place, Tuckasegee River
    ‪1 min walk‬
  • Place, Oaks Gallery
    ‪9 min walk‬
  • Place, Harrahs Cherokee Casino
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

9.4 out of 10
Exceptional
(23 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub, River View (with Sofabed)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Jetted Tub, River View (with Sofabed)

8.0 out of 10
Very good
(9 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (with Sofabed)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Refrigerator & Microwave, River View (with Sofabed)

9.4 out of 10
Exceptional
(12 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(49 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave, River View

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Refrigerator & Microwave, River View

9.8 out of 10
Exceptional
(15 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Balcony

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Accessible, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, River View, Corner

Suite, 2 Queen Beds, River View, Corner | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, River View, Corner

9.4 out of 10
Exceptional
(32 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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Feb 1 - Feb 2
Total with taxes and fees
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About the neighborhood

Dillsboro

Located in Dillsboro, Best Western Plus River Escape Inn & Suites is on a river, within a 10-minute drive of Harris Regional Hospital and Southwestern Community College. .This hotel is 7.1 mi (11.4 km) from Western Carolina University and 10.8 mi (17.4 km) from Gold City Gem Mine.

What's nearby

  • Tuckasegee River - 1 min walk - 0.1 miles
  • Oaks Gallery - 9 min walk - 0.5 miles
  • Western Carolina University - 11 min drive - 7.2 miles
  • Harrahs Cherokee Casino - 23 min drive - 14.1 miles
  • Great Smoky Mountains National Park - 25 min drive - 19.4 miles

Getting around

  • Asheville Regional Airport (AVL) - 57 min drive

Restaurants

  • ‪Lazy Hiker Brewing Co. - ‬6 min drive
  • ‪Mad Batter Food & Film - ‬6 min drive
  • ‪Lulu's On Main - ‬6 min drive
  • ‪Balsam Falls Eatery - ‬6 min drive
  • ‪Dalaya - ‬4 min drive

About this property

Best Western Plus River Escape Inn & Suites

Riverfront hotel with free breakfast and a fitness center
Best Western Plus River Escape Inn & Suites offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Dillsboro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and microwaves. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Best Western Plus River Escape Inn & Suites. A complimentary full breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and an elevator. Planning an event in Dillsboro? This hotel has 650 square feet (60 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 650 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus River Escape
Best Western Plus River Escape Dillsboro
Best Western Plus River Escape Inn
Best Western Plus River Escape Inn Dillsboro
Best Western River Escape
Best Western River Escape Inn
River Escape
Dillsboro Best Western
Best Western Dillsboro
Best Western Plus River Escape Inn And Suites
Best Western Plus River Escape Hotel Dillsboro
Best Western Plus River Escape Inn Suites
Plus River Escape & Suites
Best Western Plus River Escape Inn & Suites Hotel
Best Western Plus River Escape Inn & Suites Dillsboro
Best Western Plus River Escape Inn & Suites Hotel Dillsboro

Best Western Plus River Escape Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1001 reviews
Rating 8 - Good. 190 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people who work there are always so friendly and helpful. We always meet, and make friends with, other stayers when we’re there.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay. The room was very nice and the amenities were wonderful. We especially enjoyed sitting on the back deck overlooking the river. The breakfast was you’re very good. The staff appeared anxious, but this could be because they appeared shorthanded.
Stayed 1 night in Oct 2025

10/10 Excellent

Kate

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We will return! Nice staff. Very clean. Superb view of the river and birds.
Tuckaseegee River seen from hotel deck.
Stayed 1 night in Oct 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

anne

Stayed 2 nights in Oct 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 1 night in Oct 2025

2/10 Terrible

Sunny, Fletcher

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service
I booked a king bed suite. When we checked in the first room we were given was currently occupiers by a guest. We went to the front desk and explained what happened and were given another room. The second room we were given was again occupied by another guest. We were then told the only room that was left was a queen bed room so we were unable to get the room that we paid for. The room had bugs crawling around the inside of the window. Would not recommend and would not stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

kori

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They dont allow pets parking is good and close to the bulding
Stayed 2 nights in Oct 2025

8/10 Good

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was remote. That was the appeal. The 2nd floor and room Iwas in had had some water damage and leaking that really bothered my allergies. I woke up stuffy and the carpet fresh used in the hallway was overwhelming.
Stayed 1 night in Sep 2025

2/10 Terrible

MICHAEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Could not see through the glass back door, needs replaced. Hot tub in room, (on) button damaged. Shower curtain too long and was a hazard. Shower leaking. Bed was hard as a rock. Breakfast was terrible, we could not eat it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Stayed 3 nights in Sep 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing !!!! Perfect place for a relaxing family trip. The view of the river from the balcony and the outdoor lounge area was beautiful. Employees were friendly and hotel was clean and very welcoming atmosphere. We will definitely be returning next time we are in the area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful area and hotel!
Stayed 1 night in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the river balcony to sit on to watch the sunrise was relaxing
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous Views of the River
Stayed 1 night in Sep 2025

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful But Terrible

It started out great—Adirondack chairs facing the river, fire pit, indoor pool and hot tub. However… it wasn’t with it. One, they didn’t allow early check-in despite almost no cars in parking lot. Two, it’s a pricey place compared to other options in the area. Three, and by far the worst part, is that after asking if I could checkout at noon, housekeeping knocked on my door at 9:30. That might not seem like a big deal. These things happen. I was irritated but let it go. Yet I asked myself, “Why would housekeeping knock that early? I have never seen that before, even if checking out at 11.” I told him that I had late checkout. He said sorry and walked away. I dozed off to sleep (got in at 4 am from poker at Cherokee). At 9:57, he knocked again. After I dozed off. What! Now I was angry and called front desk. They said they would handle it. I dozed off and a woman knocked at 10:50. When it comes to service and housekeeping, they are absolutely clueless. You will NOT sleep if you stay here! To make it even worse… The girl at the front desk said she would call me after talking to manager. I never received that phone call. The place looks nice but it’s expensive and they have the worst service I have seen in the area. And the hot rub is lukewarm.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly employees.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the balcony over the river. beds excellent comfort and clean. The staff was great. It listed a jet tub and it wasn't however we didn't care.. everything else was perfect. We look forward to a return trip...
Stayed 1 night in Sep 2025

8/10 Good

Jamie

Stayed 2 nights in Sep 2025

10/10 Excellent

pamela

Stayed 2 nights in Sep 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here, we go out on the porch to watch the river rolling by. It's a quite stay with a great breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely place to stay. Very nice employees
Stayed 2 nights in Sep 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Huaming

Stayed 1 night in Aug 2025