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Balsam Mountain Inn

3.0 star property

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Photo gallery for Balsam Mountain Inn

Exterior
Lobby
Restaurant
Individually decorated, individually furnished, free WiFi, bed sheets
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
The current price is $127
$113 nightly
$127 total
Total with taxes and fees
Jun 7 - Jun 8

Explore the area

View in a map
68 7 Springs Dr, Sylva, NC, 28707
  • Place, Blue Ridge Parkway Balsam Entrance
    ‪2 min drive‬
  • Place, Maggie Valley Festival Grounds
    ‪26 min drive‬
  • Place, Great Smoky Mountains National Park
    ‪40 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪52 min drive‬

Room options

View all photos for Standard Room

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Step In Shower Pet Friendly

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Step In Shower Pet Friendly

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Clawfoot Tub Pet Friendly

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Clawfoot Tub Pet Friendly

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Sylva

With a stay at Balsam Mountain Inn in Sylva, you'll be near the airport, within a 15-minute drive of Lake Junaluska Conference and Retreat Center and Blue Ridge Parkway Balsam Entrance. .This family-friendly hotel is 23.9 mi (38.5 km) from Great Smoky Mountains National Park and 25.4 mi (40.8 km) from Harrahs Cherokee Casino.

What's nearby

  • Blue Ridge Parkway Balsam Entrance - 2 min drive - 1.3 miles
  • Maggie Valley Festival Grounds - 22 min drive - 14.7 miles
  • Cataloochee Ski Area - 31 min drive - 18.3 miles
  • Harrahs Cherokee Casino - 32 min drive - 22.4 miles
  • Great Smoky Mountains National Park - 36 min drive - 25.8 miles

Getting around

  • Asheville Regional Airport (AVL) - 47 min drive

Restaurants

  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬8 min drive
  • ‪Taco Bell - ‬8 min drive
  • ‪Papas & Beer - ‬8 min drive
  • ‪Maggie's Galley - ‬9 min drive
  • ‪Fuego - ‬9 min drive

About this property

Balsam Mountain Inn

Balsam Mountain Inn offers 50 accommodations with ceiling fans. Each accommodation is individually furnished and decorated. This Sylva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 50 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include ceiling fans, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site. This hotel also features wedding services and a picnic area.
Satisfy your appetite at Spirit of The Inn, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary buffet breakfast is served on weekends from 8:00 AM to 10:00 AM.
Featured amenities include a library, an elevator, and a water dispenser. Free self parking is available onsite.
A complimentary buffet breakfast is served between 8:00 AM and 10:00 AM on weekends.
Spirit of The Inn - Onsite restaurant. Guests can enjoy drinks at the bar.
Spirit of The Inn Bar - This bar specializes in American cuisine. Open daily.
Coffee Shop - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekends 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Restaurants on site

  • Coffee Shop
  • Spirit of The Inn
  • Spirit of The Inn Bar

Things to do

  • Hiking/biking trails
  • Library
  • Playground
  • Shopping

Family friendly

  • Art supplies
  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • High chair
  • Playground

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request) (for a fee)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (37 inch wide door)
  • Handrails in stairways (30 inches high)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Restaurant dining guides

More

  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 12 per day; may vary based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Balsam Mountain Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 57 out of 82 reviews
Rating 8 - Good. 17 out of 82 reviews
Rating 6 - Okay. 3 out of 82 reviews
Rating 4 - Poor. 3 out of 82 reviews
Rating 2 - Terrible. 2 out of 82 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Classic old hotel
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable and the front desk clerks and all other staff were very friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, excellent staff and breakfast!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and great food
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historical Inn! The staff were incredibly friendly, the cafe has amazing lattes, and the breakfast was divine!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Staff and room was perfect!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Classic old Hotel updated well. A gem in an area which predominates 2nd rate lodging. I will be back
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
What an amazing place! I may come back in the summer too. The staff was helpful and genuine.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old hotel
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Robert

This is a charming hotel that has a lot of character. It is over 100 years old. Guests need to know there are no tvs or ac, but it makes for a nice place to wind down. If you want to get away, this hotel will do the trick.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

kristy

Liked: Cleanliness, amenities, property conditions & facilities
What a fantastic find! The Inn is gorgeous and the staff is friendly. We slept like babies and woke up to a delicious breakfast with coffee and juice. We absolutely loved it!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jessica

Liked: Staff & service
Breakfast buffet was great with a good variety of items. Staff was kind.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
The Balsam Inn is a beautiful old hotel. Antiques everywhere, a cozy little sotting room/library and a cute bar area. Everyone was very nice.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved this hidden gem! I wish I had known it was there sooner! So much better than staying in a hotel, I actually felt like I was staying in someone’s home.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Ok selection. Need id of ingred for folks w/allergies
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical stories of area and the Inn itself were interesting. Staff and fellow guest were nice. Comfortable beds and delicious breakfast. Will recommend to friends and family.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Did not use the bar or eat breakfast there.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant wasn't open due to staffing, but the building was beautiful and the staff was very welcoming and friendly. The inn has wonderful character you don't find most hotels these days.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Balsam Mountain Inn

The owner made us feel welcome and went out of her way to ensure we had something to eat even though it was late. The rooms were wonderful; it was like stepping back in time, but they had modern comforts. Breakfast was amazing! I am looking forward to returning for a longer stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a crazy week of travel and stuff, we ended our vacation here. It was so laid back and quiet. We didn’t eat in their restaurant for supper because we wanted to try other local businesses, but the breakfast was amazing. This place is full of history and it's peaceful and pleasant.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Michael

My only suggestion is that there needs to be a coffee urn in the lobby as well for guests also need an ice machine guests can access instead of depending on the bar to be open
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very historical inn that doesn’t have the most current amenities but is charming with an amazing staff. It’s truly more than just a place to stay, it’s an experience itself. Step back in time and visit this grand hotel as she once might have been. Breakfast was delicious. Room was clean. Bed was very comfortable. Staff was beyond friendly and accommodating.
Stayed 1 night in Oct 2025