Compare Cheap Hotels in Hamilton Place Tennessee

"We had a terrible experience at this Homewood Suites. First, the lady at the desk was not helpful at all & was rude. The room was very old & dirty, especially the bathroom. The shower door was broken & wouldn't open (or close all the way) so you had to enter under the water. The tile was chipped & grout was dirty. There was no hand soap by the sink & the shower gel was empty in the shower. The carpets were sticky & smelled. The sofa sleeper mattress had springs sticking up & the second you sat down on it, it squeaked very loudly, it was extremely uncomfortable (moreso than the typical sofa mattress). The breakfast food was cold & they were out of a lot of the stuff (with not many people there). It was outdated in the kitchen area & wasn't very clean. No spray for waffles so they stuck to the maker & syrup was a dispenser that kids touched all their hands & food to. The whole experience was just horrible. I sent info into the hotel over a week ago & no one has even reached out to me about it. We would highly discourage anyone from staying here!"

"Not only was the property well kept and clean the staff was nice and courteous JR and Chandler to name a few made our stay enjoyable and memorable we will be back to stay at the property"

"Breakfast is not complimentary, but is very good for the price. Our room was quite large and clean. A little tricky to find in the dark, but close to the freeway exit. "

"In town from Atlanta to see a comedy show in Chattanooga for the weekend. I was really disappointed in general with the hotel. I love the area, although there is high construction near by, it wasn’t an issue. Good eateries and shops around as well. Courtyard area was nice with chairs and the fireplace/fire-pit. Hotel does not have elevators!!! However upon check-in walking into the lobby, there was a portable air unit that was sitting up on a table or some object, blowing air toward the check in desk. Check-in was fast and the young lady was very nice. Room was clean and had a pleasant smell to it as well. However, in front of the sink was a wet spot around 10-12” in diameter. I checked under the sink and could find where the water was coming from. Later on we discovered that if the shower head is turned toward the bathroom door and the curtain not pulled, then it lets water run from the bathroom area into front part of the sink area. Ok no problem, just call to the front desk to have the water removed! Unfortunately the phone in the room did not work. No dial tone or anything. Next morning we saw the housekeeper and asked for more hand towels for the room around 9am. Came back to the room around 3pm and no towels and room was not done. She even asked us if we were leaving for the day and we said yes. Came back from being out the night around 1am and on my 1 of the 2 keys worked, Fortunately, we had put the 2nd key in her purse. Just not happy overall with the stay."

"our tv stopped working and the guy at the desk did not know how to fix it"

"Room was clean,,and the staff was friendly. "