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Comfort Inn & Suites Hamilton Place

2.5 star property

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Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Suite, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
Suite, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$82
$70 nightly
$82 total
Total with taxes and fees
Jan 17 - Jan 18, 2026

Explore the area

View in a map
2341 Shallowford Village Dr, Chattanooga, TN, 37421
  • Place, Hamilton Place Mall
    ‪14 min walk‬
  • Place, Hickory Valley Golf Club
    ‪17 min walk‬
  • Place, Regal Hamilton Place
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

View all photos for Suite, Non Smoking

Suite, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(16 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Room, 1 King Bed, Accessible, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
Days Inn by Wyndham Chattanooga/Hamilton Place
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.8 out of 5, Good, 1,002 reviews
$47 nightly
The price is $55
Jan 11 - Jan 12, 2026
Total with taxes and fees
Days Inn by Wyndham Chattanooga/Hamilton Place

About the neighborhood

Chattanooga

With a stay at Comfort Inn & Suites Hamilton Place in Chattanooga (Hamilton Place), you'll be within a 15-minute drive of Hamilton Place Mall and Chattanooga Choo Choo Historic District. .This hotel is 14.2 mi (22.9 km) from Ruby Falls and 10 mi (16.1 km) from Tennessee Aquarium.

What's nearby

  • Hamilton Place Mall - 14 min walk - 0.8 miles
  • Hickory Valley Golf Club - 17 min walk - 0.9 miles
  • Regal Hamilton Place - 2 min drive - 1.3 miles
  • Ruby Falls - 16 min drive - 16.1 miles
  • Tennessee Aquarium - 17 min drive - 16.1 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 6 min drive

Restaurants

  • ‪Cracker Barrel - ‬2 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Drake’s - ‬14 min walk
  • ‪Forbidden City - ‬16 min walk
  • ‪Tropical Smoothie Cafe - ‬11 min walk

About this property

Comfort Inn & Suites Hamilton Place

Hotel with free breakfast, near Hamilton Place Mall
Comfort Inn & Suites Hamilton Place offers 76 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 76 air-conditioned rooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Comfort Hamilton Place Mall
Comfort Inn Hamilton Place Mall
Comfort Inn Chattanooga
Comfort Chattanooga

Comfort Inn & Suites Hamilton Place Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 225 out of 817 reviews
Rating 8 - Good. 278 out of 817 reviews
Rating 6 - Okay. 148 out of 817 reviews
Rating 4 - Poor. 91 out of 817 reviews
Rating 2 - Terrible. 75 out of 817 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the best in a long time. All the staff was GREAT! My room was nice and clean, well maintained. I'll book again.
Stayed 3 nights in Sep 2025

10/10 Excellent

LaMar

Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

William

Traveled with family
Liked: Staff & service, room comfort

Confusing audit charge, otherwise acceptable

They didn't charge a security deposit, but the morning of checkout my card was charged an additional $82 and when we asked the front desk they said it was "part of an audit and would be credited back to the card" but didn't give any kind of time estimate or further explanation. The room felt damp the whole visit, but was otherwise clean and comfortable. Breakfast had a meat and egg option, waffle maker, individually packaged juices and yogurts, muffins, bread, and bagels as well as fresh fruit and hot and cold cereal options. No option for non-dairy milk. The pool was closed because it had flooded. We had to have key cards replaced and remagnetized multiple times because they stopped working on our door after a few swipes. Otherwise, staff was friendly and helpful.
Stayed 2 nights in Sep 2025

2/10 Terrible

destiny

Disliked: Cleanliness, staff & service
So for starters when I first arrived there was a dirty shirt from someone else on the chair in the room. Then they kept deactivated my key cards every day. Never cleaned the room or replaced towels unless I had to tell the staff to do so. My card that was on file got charged for a drink that I didn’t even buy. Even though the desk clerk was given another card to charge they still charged the main card. The desk clerk still charged both cards. Then when was asked about the transaction the other desk clerk had an attitude. My whole entire experience was very much horrible from start to finish. I won’t ever stay at this specific hotel ever again.
Stayed 4 nights in Aug 2025

8/10 Good

Minal

Liked: Staff & service, property conditions & facilities
Wife
Stayed 1 night in Aug 2025

8/10 Good

Alex

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Cheryl

Business traveler
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Stayed 2 nights in Aug 2025

10/10 Excellent

Antoinette

Stayed 1 night in Jul 2025

2/10 Terrible

Deena

Stayed 1 night in Jul 2025

6/10 Okay

Ron, Vicksburg

Traveled with family
Disliked: Property conditions & facilities
To start the clerk had a Soviet socialist pin on. As veteran not happy about doing business that supports socialism. Second the property had musky smell. Not dirty but like it stays wet. Second it doesn’t look like it has been updated since the it was built. The carpet in the room was worn and had a horrible patch job. I don’t believe it is worth the $100+ a night rate.
Stayed 1 night in Jul 2025

6/10 Okay

Marcin

Liked: Staff & service, property conditions & facilities
Bugs were found in my bed. I had to get a new room.
Stayed 1 night in Jul 2025

4/10 Poor

Lara

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Unimpressed

In need of lot of repairs. The beds felt like straight mattress springs. They were so uncomfortable. The breakfast was sufficient.
Stayed 1 night in Jul 2025

8/10 Good

Lynda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room staff was friendly and accomadating
Stayed 1 night in Jul 2025

10/10 Excellent

Olivia

I work at a hotel so the front desk is the most important experience and the front desk clerk really was such a wonderful lady, she opened her arms to this hotel with a huge smile ,just was trying to get away and really enjoyed myself and will definitely stay again
Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Allegra

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
In the room we were initially given, one of the bed frames was broken so severely that when my 40 lb 5 year old sat on the foot of the bed it very nearly touched the floor. The staff member at the front desk was very helpful and quickly moved us to another room. It was in its own state of disrepair (pictures attached) but at least the beds were sleepable. The pool was relatively clean and the area around the hotel had a lot to offer but I felt that the room was overpriced for the overall condition of the property
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needed refresh

Stayed 1 night in Jul 2025

10/10 Excellent

Josie

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Black Mold!

The bthrm had black mold, dripped all night. Room poor condition, peeling paint, smell, not enough pillows. We needed it just for 1 night so it served purpose but would not stay there again. Not worth the fee!
Stayed 1 night in Jun 2025

2/10 Terrible

Tyler

Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A KNIFE SHOWED UP IN OUR ROOM WHILE WE WERE OUT.

The lady at the desk was very nice. The hotel is in terrible shape. Wall paper everywhere is bubbled up and falling off. The carpet in the hallways is so old and rolling up everywhere. The breakfast was not good. Also the space for the breakfast is too tight. You can't get to anything if there are just a few people in there. The ceiling in the shower looked moldy with some paint trying to cover it up. The carpet in the room was sticky and felt slightly damp. The air condtitioner was awful. Stayed hot the whole time. But here is the kicker. On my last night there, we came back to the room from being out and there was a knife on the bathroom counter. I have no idea where it came from. It wasnt ours and it wasnt there when we went out. We decided it was time to go ahead and check out that night instead of the next morning. I showed a picture of it to the lady at the desk but she seemed new and didn't know what to do. I definitely will stay somewhere else next time. I tried to upload a picture of the knife but it won't let me.
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

2/10 Terrible

Chris, Tampa

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Mold in showers; required cancellation and finding a new hotel at the last minute. That said, Expedia did the right thing after several calls and hours on the phone with Customer Service.
Stayed 6 nights in Jun 2025