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Serenity Stay

2.5 star property

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Photo gallery for Serenity Stay

Reception
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Free daily buffet breakfast
Standard Single Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
$65
$56 nightly
$65 total
Total with taxes and fees
Jan 20 - Jan 21

Explore the area

View in a map
7017 Shallowford Rd, Chattanooga, TN, 37421
  • Place, Hamilton Place Mall
    ‪15 min walk‬
  • Place, Hickory Valley Golf Club
    ‪16 min walk‬
  • Place, Regal Hamilton Place
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Single Room, 1 King Bed, Smoking

7.6 out of 10
Good
(21 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Standard Single Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Single Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(51 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Mobility Accessible

Premium bedding, down comforters, pillowtop beds, desk

Standard Single Room, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, desk

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Smoking

Standard Double Room, 2 Queen Beds, Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Double Room, 2 Queen Beds, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room, 1 King Bed, Accessible, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
Days Inn by Wyndham Chattanooga/Hamilton Place
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.8 out of 5, Good, 1,003 reviews
$51 nightly
The price is $60
Jan 25 - Jan 26
Total with taxes and fees
Days Inn by Wyndham Chattanooga/Hamilton Place

About the neighborhood

Chattanooga

With a stay at Serenity Stay in Chattanooga (Hamilton Place), you'll be within a 5-minute drive of Hamilton Place Mall and Pin Strikes. .This motel is 14.3 mi (23 km) from Ruby Falls and 9.9 mi (16 km) from Tennessee Aquarium.
View more Motels in ChattanoogaOpens in a new window

What's nearby

  • Hamilton Place Mall - 15 min walk - 0.8 miles
  • Hickory Valley Golf Club - 16 min walk - 0.9 miles
  • Regal Hamilton Place - 2 min drive - 1.3 miles
  • Ruby Falls - 16 min drive - 16.1 miles
  • Tennessee Aquarium - 17 min drive - 16.1 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 11 min drive

Restaurants

  • ‪Rain Thai Bistro - ‬11 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Taco Bell - ‬9 min walk
  • ‪Tropical Smoothie Cafe - ‬13 min walk

About this property

Serenity Stay

Motel with free breakfast, near Hamilton Place Mall
Serenity Stay offers 127 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a seasonal outdoor pool.
Make yourself at home in one of the 127 air-conditioned rooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from March 15 to September 26
Pool access available from 9:00 AM to 10:00 PM

Property is also known as

La Quinta Chattanooga Hamilton Place
La Quinta Inn Chattanooga Hamilton Place
Quinta Inn Chattanooga Hamilton Place
Quinta Chattanooga Hamilton Place
La Quinta Inn Chattanooga Hotel Chattanooga
Chattanooga La Quinta
La Quinta Chattanooga
Quinta Inn Hamilton Place
Quinta Hamilton Place
Serenity Stay Motel
Serenity Stay Chattanooga
Serenity Stay Motel Chattanooga
Baymont by Wyndham Chattanooga Hamilton Place

Serenity Stay Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 326 out of 677 reviews
Rating 8 - Good. 160 out of 677 reviews
Rating 6 - Okay. 102 out of 677 reviews
Rating 4 - Poor. 38 out of 677 reviews
Rating 2 - Terrible. 51 out of 677 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We took the trip to Chattanooga Tennessee to explore as a possible place to move to, the price was very reasonable, the staff was always very nice and helpful (cleaning ladies were outstanding!) our room was clean not complaints especially for the price. The only things we would have liked better was a more comfortable couch and a better breakfast but again for the cost we are not crying.
Stayed 3 nights in Oct 2025

4/10 Poor

Kai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First the room wasn’t available till 2 hours after check in time for cleaning, we got to the room and it smelled like urine, had to get a new room which wasn’t really clean either but at that point didn’t have a choice
Stayed 1 night in Oct 2025

6/10 Okay

Billy J

Disliked: Property conditions & facilities
The hotel was just OK, but the first room had a musty smell to it. Stayed there for 1 night and had to move. The smell got much stronger. The bed was comfortable but made a metal hitting noise every time you moved. Had to pay an extra $10 charge for a non smoking room which makes no sense. Should be for smokers. Shower was great. We changed rooms and the smell was better but still a squeaky bed. Would stay again if they did upgrades on rooms.
Stayed 3 nights in Oct 2025

2/10 Terrible

misty

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Andreae, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean, lil hiccup with TV & Door key but staff came immediately to fix it. I did an iron, but it wasn't in the room, but I didn't call for one either. It is close to restaurant and malls which is really great if you don't have a car.
Stayed 2 nights in Oct 2025

6/10 Okay

Monica

Liked: Cleanliness, staff & service
The TV and outlets next to the bed didn't work.
Stayed 1 night in Oct 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

6/10 Okay

H

Stayed 1 night in Oct 2025

10/10 Excellent

Krista

Stayed 1 night in Oct 2025

10/10 Excellent

Jackie

Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Jonna

Liked: Cleanliness, property conditions & facilities
This was the absolute worst experience I've ever had. I booked 5 rooms for myself and others. The 2 couples that should have had king size beds waited over 3 hours for a room well after check in time because the rooms weren't ready. Then they didn't even get king beds, they got two double beds. I admittedly made a mistake and booked the other 3 rooms as smoking rooms. Instead of accommodating those people and switching them to non smoking rooms I had to cancel those room and pay an additional $30 for non smoking rooms. Only to have 1 of them be a smoking room anyway. The person at the front desk when all this was going on was absolutely a nightmare.
Stayed 2 nights in Oct 2025

4/10 Poor

Grace

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Leslee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 3 nights in Oct 2025

2/10 Terrible

Gloria

Disliked: Amenities
I was getting a room. The staff person was arguing with the guest. It went on for 20 minutes. All the gas won’t was the paper showing a refund staff finally stopped arguing the gas melt marijuana in his room, and he just wanted another room after all the arguments. My room was OK at the time I went back to next week to stay there. I was given a room on the second floor and I had asked for the first floor because I had to have a hip operation and it’s hard for me to walk up and downstairs steps. I was putting a room that was smelled like marijuana. I called the front desk. Staff said he did not have any other room available in which other people had walked in and canceled the room because he was being so rude and hateful to them I went and got a thing Lysoland sprayed and sprayed and sprayed. I was not very happy. I felt like it was a little bit of discrimination last week. He gave a man a room because she smelled marijuana, but he would not give me a room each day that I came in my key wouldn’t work. I went down and asked them to re-it each staff member every day. I had to walk up and down the stairs, three times before my key would work that is very unacceptable to me. I think they need to fire every one of them for being rude and hateful to me. I would never go back to that place again and I will get in contact with the owners to let them know how bad their place is housekeeping didn’t know what they were supposed to do in the rooms. I asked them to change my bed.
Stayed 4 nights in Oct 2025

4/10 Poor

Natalie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I will say that the front desk staff is some of the best people I’ve had to work with while also not having a good time. My room had 3 places where there was blood on the baseboards, bathroom and in the shower. The television turned on but there’s little to no service, but I had my phone so I scrolled. The room smelled of smoke although they did do their best to renovate and make it pleasing. Here is where my issues really started…there’s no security on the premises and there’s people going around banging on doors asking for money. The second morning I woke to a woman screaming outside my door with her dog and still no security. Between the people drinking in the parking lot, the ones sleeping in the lot and those going room to room looking for money I found the premises to be unsafe and without present security it’s too easy to get out of hand.
Blood on the bathroom baseboard
Blood on the baseboard in the kitchen area
Blood in the shower
Stayed 2 nights in Oct 2025

6/10 Okay

John

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities
The hotel room was pretty average. It was clean but hasn’t been updated in a while. Probably the nicest feature was the shower. Breakfast was fine, pretty common for hotel breakfasts.
Stayed 1 night in Oct 2025

2/10 Terrible

Lynn

They tried to put me in a smoking room which was not part of the booking choice then tried to put me on a higher floor with stairs only which I had put in comments as no stairs. I did not stay there
Stayed 1 night in Oct 2025

10/10 Excellent

Alexis

Stayed 2 nights in Sep 2025

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy coming to this place… the staff is wonderful & breakfast is good…The only thing I can complain about is cleaning need to improve
Stayed 1 night in Oct 2025

6/10 Okay

Monika P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

October visit

Lots of traffic noise coming in especially at night, so the room athmosphere wasn't very soothing. Breakfast was good and had a good variety.
Stayed 3 nights in Oct 2025

6/10 Okay

Desiree

Traveled with partner
This hotel was okay, but I probably wouldn’t stay here again unless I absolutely had to. Requested a non-smoking room & if the smell of that unit was a non-smoking, I could only imagine what a smoking room would smell like. Honestly, the smell was the worst part. Room was okay. Bed was comfy, shower was nice, but it’s a small room & even smaller bathroom. No ledges in the shower to put razor, rag, etc while taking a shower. Breakfast was okay. Decent options, but it wasn’t hot. Staff was okay. I checked in a little after 3 & my room was ready. Took a little bit to get checked in which is fine. Hotel clerk got into an argument on the phone with a third party company in front of a lobby full of people so that was odd. But he was nice to me. But it’s in a safe area with lots of other hotels around and good dining options. Solid 3/5.
Stayed 1 night in Oct 2025

2/10 Terrible

Briana

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely DO NOT choose this hotel. The room looked fine when we checked in, apart from bug guts on the walls. Then we pulled back our sheets to find toenail clippings, holes, & stains (makeup & black grease stains?). Housekeeping obviously just remade the beds rather than change the sheets between guests. When we went to the front desk, we were given a new room...Which absolutely REEKED of cigarette smoke. When we went back to the front desk, the (I assume) owner was very irritated & rude, telling me there were no other rooms available & that wasn't a smoking room. I highly doubt any of that was true. My child did NOT want to get back in the toenail bed. I suspect most of the many good reviews on Expedia are fake. Other guests were extremely loud and the smell of weed was seeping into our room. Breakfast was dismal with signs posted that you may not bring food back to the room?? I've never seen such. Choose one of the many other hotels located around this one.
On the way to the front desk from our room
Disgusting
Stayed 1 night in Oct 2025

6/10 Okay

Brooke

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great for the price. The location was all also good.
Stayed 1 night in Oct 2025