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SpringHill Suites by Marriott Charlotte Ballantyne

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Ballantyne

Lobby
Lobby
Bar (on property)
Combined shower/tub, free toiletries, hair dryer, towels
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $126
$110 nightly
$126 total
Total with taxes and fees
Jun 28 - Jun 29

Explore the area

View in a map
12325 Johnston Rd, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪3 min walk‬
  • Place, Ballantyne's Backyard
    ‪4 min walk‬
  • Place, Ballantyne Country Club
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for 1 Bedroom Suite, 1 King Bed, Sofa Bed

In-room safe, desk, blackout drapes, iron/ironing board

1 Bedroom Suite, 1 King Bed, Sofa Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Sofa Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Sofa Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Sofa bed, Hearing Accessible (Accessible Bathtub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Sofa bed, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite 2 Queen Beds, Sofa Bed, Hearing Accessible (Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite 2 Queen Beds, Sofa Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Indoor pool, open 8 AM to 10 PM, sun loungers
Staybridge Suites Charlotte Ballantyne by IHG
Ballantyne
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,030 reviews
$110 nightly
The price is $127
Jun 28 - Jun 29
Total with taxes and fees
Staybridge Suites Charlotte Ballantyne by IHG

About the neighborhood

Charlotte

Located in Charlotte (Ballantyne), SpringHill Suites by Marriott Charlotte Ballantyne is within a 15-minute drive of Carolina Place and Quail Hollow Club. .This hotel is 8.2 mi (13.3 km) from SouthPark Mall and 9.4 mi (15.2 km) from Carowinds Theme Park.

What's nearby

  • The Amp Ballantyne - 3 min walk - 0.2 miles
  • Ballantyne's Backyard - 4 min walk - 0.3 miles
  • Reclining Bulls Statue - 12 min walk - 0.7 miles
  • Ballantyne Country Club - 3 min drive - 1.9 miles
  • Carowinds Theme Park - 10 min drive - 10.8 miles

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • ‪Circle K - ‬9 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Fly Kid Fly - ‬10 min walk
  • ‪Summit Coffee - ‬10 min walk
  • ‪Sushi Hana - ‬10 min walk

About this property

SpringHill Suites by Marriott Charlotte Ballantyne

SpringHill Suites by Marriott Charlotte Ballantyne offers 164 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 164 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 3392 square feet (315 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 3,392 square feet of conference space
  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ballantyne Marriott
Marriott Ballantyne
Marriott SpringHill Suites Ballantyne
SpringHill Suites Ballantyne
SpringHill Suites Marriott Ballantyne Hotel Charlotte Area
SpringHill Suites Marriott Charlotte Ballantyne Area
SpringHill Suites Marriott Charlotte Ballantyne Area Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Area
SpringHill Suites by Marriott Charlotte Ballantyne Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Charlotte

SpringHill Suites by Marriott Charlotte Ballantyne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

sheila

Liked: Cleanliness, staff & service
Room was clean only issue had white stains on the couches and chairs.. pool was nice not the cleanness and was extremely cold decent breakfast l.. overall will stay again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Aujai

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a king suite, rm 520, it wa spacious, thoughtful layout and the room was clean. Staff was friendly and provided wonderful service. Check in and check out was a breeze. Would definitely recommend.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean/great service/convenient location/overall great stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
The room and entire hotel were clean and well-kept. My child had a great time at the indoor pool. Good breakfast with plenty of gluten free options. I will definitely look to stay at this place the next time we are in the area.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elizeo

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfy, all hotel areas are well kept.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Russel

Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience. The room was spotless, and the staff were very nice and attentive.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Tom

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was fine, except thst i got eaten alive by bed bugs or some other insect. I had bites all over my legs and arns from ny 4 night stay.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Louis

Liked: Cleanliness, amenities
the room was ok
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean, friendly staff.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was very nice. It was clean and comfortable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff is great to take care of you
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Angel

Disliked: Staff & service, amenities, property conditions & facilities
Rude staff, watered down Marriott property with bare minimum functionalities for a tired business traveler. Front desk female clerk treated me TERRIBLE.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Rented the room for my son and his wife for the holiday. Room and hotel were clean. Customer Service was amazing.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, amenities
Staff is wonderful. Room was very clean.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

LINA

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel!
Stayed 2 nights in May 2025
Verified

8/10 Good

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly and helpful. Check in was quick and easy. This was my 3rd stay here for an event nearby. I would stay again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only needed a room for one night, at check in we were greeted by the 'bartender' who was working front desk as the bar was closed. She was very friendly and professional. We will definitely stay here again when we visit the area!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , great staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel it was wonderful the staff was excellent and helpful
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay ! I don't have any criticisms. The staff was friendly. The room was comfortable and clean. The complimentary breakfast was plentiful and had a variety to accomodate for dietary preferences.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast food was cold, and not very flavorful. The room was very comfortable. The staff excellent.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and facility. Friendly and helpful staff. Appreciate the EV charging station for our Jeep 4xe.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Troy

Liked: Cleanliness, amenities, property conditions & facilities
House keeping was very good and overall a vrey nice stay.
Stayed 3 nights in Jul 2025