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SpringHill Suites by Marriott Charlotte Ballantyne

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Ballantyne

A spacious lobby with a central seating area, a reception desk, and a modern light fixture.
A reception area with a wooden counter, a refrigerator stocked with snacks, and a large informational poster on the wall.
A modern lounge area with a curved seating arrangement, a central round table, and a kitchen area in the background.
A modern kitchen with a curved island, bar stools, and a large TV.
A hotel room with a desk, two beds, a chair, and a mirror.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $127
$110 nightly
$127 total
Total with taxes and fees
Aug 30 - Aug 31

Explore the area

View in a map
12325 Johnston Rd, Charlotte, NC, 28277
  • Place, Ballantyne's Backyard
    ‪10 min walk‬
  • Place, TD Amp Ballantyne
    ‪19 min walk‬
  • Place, Reclining Bulls Statue
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for 1 Bedroom Suite, 1 King Bed, Sofa Bed

A hotel room with a bed, bedside table, and a desk with a chair.

1 Bedroom Suite, 1 King Bed, Sofa Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a bedside table with a phone, a lamp, and a window with curtains.

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible

A hotel room with a large bed, a bedside table with a phone, a lamp, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

A hotel room with a large bed, a bedside table with a phone, a lamp, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

A hotel room with a large bed, a bedside table with a phone, a lamp, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Sofa Bed

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.

Suite, 2 Queen Beds, Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Sofa bed, Hearing Accessible (Accessible Bathtub)

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.

Suite, 2 Queen Beds, Sofa bed, Hearing Accessible (Accessible Bathtub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite 2 Queen Beds, Sofa Bed, Hearing Accessible (Roll-in Shower)

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.

Suite 2 Queen Beds, Sofa Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Indoor pool, open 8 AM to 10 PM, sun loungers
Staybridge Suites Charlotte Ballantyne by IHG
Ballantyne
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,013 reviews
$123 nightly
The price is $143
Aug 23 - Aug 24
Total with taxes and fees
Staybridge Suites Charlotte Ballantyne by IHG

About the neighborhood

Charlotte

Located in Charlotte, SpringHill Suites by Marriott Charlotte Ballantyne is in the business district, within a 10-minute drive of Carolina Place and Quail Hollow Club. .This hotel is 6.6 mi (10.6 km) from SouthPark Mall and 9 mi (14.5 km) from Carowinds Theme Park.

What's nearby

  • Ballantyne's Backyard - 10 min walk - 0.6 miles
  • TD Amp Ballantyne - 19 min walk - 1.0 mile
  • Reclining Bulls Statue - 4 min drive - 2.5 miles
  • Carowinds Theme Park - 11 min drive - 11.7 miles
  • Bank of America Stadium - 19 min drive - 19.3 miles

Getting around

  • I-485 - South Blvd Station - 9 min drive
  • Charlotte Station - 27 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Circle K - ‬2 min drive
  • ‪Fly Kid Fly - ‬2 min drive
  • ‪Summit Coffee - ‬3 min drive
  • ‪Cabo Fish Taco - ‬17 min walk
  • ‪Sushi Hana - ‬2 min drive

About this property

SpringHill Suites by Marriott Charlotte Ballantyne

SpringHill Suites by Marriott Charlotte Ballantyne offers 164 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 164 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Charlotte? This hotel has 3392 square feet (315 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 3 meeting rooms
  • 3,392 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Roll-in shower (34 inches wide)
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ballantyne Marriott
Marriott Ballantyne
Marriott SpringHill Suites Ballantyne
SpringHill Suites Ballantyne
SpringHill Suites Marriott Ballantyne Hotel Charlotte Area
SpringHill Suites Marriott Charlotte Ballantyne Area
SpringHill Suites Marriott Charlotte Ballantyne Area Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Area
SpringHill Suites by Marriott Charlotte Ballantyne Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Charlotte

SpringHill Suites by Marriott Charlotte Ballantyne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1007 reviews
Rating 8 - Good. 233 out of 1007 reviews
Rating 6 - Okay. 70 out of 1007 reviews
Rating 4 - Poor. 46 out of 1007 reviews
Rating 2 - Terrible. 28 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Delphine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome place to stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kuanyshbek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, delicious breakfast, convenient free parking, and polite staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
The room was perfect for our family of 5.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff and clean. Parking was free
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nishit

Liked: Cleanliness
Very clean property
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome parking onsite. Delicious Breakfast provided in the morning. Definitely worth it
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for a family wedding. The staff was extremely friendly and accommodating. This hotel seems to be popular with traveling sports teams. There were some nights it was very loud and the common areas were always full.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

AZIM

Liked: Staff & service, amenities
No safe in the room, the breakfast was ok.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

sheila

Liked: Cleanliness, staff & service
Room was clean only issue had white stains on the couches and chairs.. pool was nice not the cleanness and was extremely cold decent breakfast l.. overall will stay again
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean/great service/convenient location/overall great stay
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
The place is decent still had some unfinished repairs
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ishori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Aujai

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a king suite, rm 520, it wa spacious, thoughtful layout and the room was clean. Staff was friendly and provided wonderful service. Check in and check out was a breeze. Would definitely recommend.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Elizeo

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfy, all hotel areas are well kept.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious rooms. Laundry was out of order.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and check in! Loved the suite we stayed in. We did have to wait a little while (less than 1 hour) at check in as they had been sold out before. Shared the hotel with multiple middle school through college sports teams but no issues with that at all. Easy and delicious breakfast options too
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
The room and entire hotel were clean and well-kept. My child had a great time at the indoor pool. Good breakfast with plenty of gluten free options. I will definitely look to stay at this place the next time we are in the area.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean, friendly staff.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Venessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff, especially Ramona, extremely friendly and helpful. My room was clean. I had some difficulty getting it cleaned because they were sold out two nights. The front desk worked with me. I will stay there again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Russel

Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience. The room was spotless, and the staff were very nice and attentive.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

LINA

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Laishla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay at!
Stayed 1 night in Jul 2024