Sleep Inn & Suites at Concord Mills

2.5 star property

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Photo gallery for Sleep Inn & Suites at Concord Mills

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Restaurant
Front of property
In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$90
$80 nightly
$90 total
Total with taxes and fees
Jan 24 - Jan 25

Explore the area

View in a map
7821 Gateway Lane, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, SEA LIFE Charlotte-Concord Aquarium
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(61 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(36 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Concord

With a stay at Sleep Inn & Suites at Concord Mills in Concord, you'll be within a 5-minute drive of Concord Mills and Charlotte Motor Speedway. .This hotel is 0.8 mi (1.2 km) from Great Wolf Lodge Water Park and 5.8 mi (9.4 km) from University of North Carolina at Charlotte.

What's nearby

  • Cabarrus County Convention and Visitors Bureau - 10 min walk - 0.6 miles
  • Great Wolf Lodge Water Park - 12 min walk - 0.7 miles
  • Concord Mills - 12 min walk - 0.7 miles
  • SEA LIFE Charlotte-Concord Aquarium - 3 min drive - 1.3 miles
  • Hendrick Motorsports Complex - 3 min drive - 1.7 miles

Getting around

  • McCullough Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪7-Eleven - ‬7 min walk
  • ‪Cook-Out - ‬3 min walk
  • ‪Texas Roadhouse - ‬2 min walk

About this property

Sleep Inn & Suites at Concord Mills

Hotel with free breakfast, near Great Wolf Lodge Water Park
Sleep Inn & Suites at Concord Mills offers 116 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 116 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Concord? This hotel has 484 square feet (45 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 484 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Sleep Inn & Suites at Concord Mills Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 476 out of 1006 reviews
Rating 8 - Good. 224 out of 1006 reviews
Rating 6 - Okay. 136 out of 1006 reviews
Rating 4 - Poor. 68 out of 1006 reviews
Rating 2 - Terrible. 102 out of 1006 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Jill

Stayed 1 night in Dec 2025

10/10 Excellent

Tyronzia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Wendi

Liked: Cleanliness, staff & service
I was initially given a room of substandard quality. The window was dirty and there was extreme noise from the highway. The lamp shade was dirty and the refrigerator had water all in it. Couldn't hear the TV without increasing the volume due to the loud noise from the highway. I asked for another room. The clerk did provide it. It was way better but I expected a suite. The beds were proper doubles. It smelled way better while the other room smelled stale. I have no idea why the clerk put me in that horrible room initially. The new room was quieter though there was still some noise and the furniture was better with proper double beds unlike the other room. The window was clean. I couldn't see out the one in the other room. Should have taken a photo. The clerk did not offer me the same opportunity she gave the customer ahead of me at check-in if I wanted to stay another day, what to do. She did accomodate my change & gave me a coupon for food at a local restaurant. Also, the breakfast area TV had on Fox News. It should have had a neutral local channel on whereas they were belittling Americans who were going to protest that day. Not something you want to hear early in the morning. The hot water for tea was cold. My microwave in the room did not work properly/spin but heated up the water. The elevator jerks hard when landing. I did like my new room. Wished I had it initially at check-in. The breakfast was good. Overall, l did have a nice stay with the room change.
The 1st room with the stale smell and dirty window which is supposed to have 2 double beds. They were singles.
This is a proper double bed room. However, it's not a suite as expected.
Stayed 1 night in Oct 2025

10/10 Excellent

SHIRLEY

Traveled with family
Liked: Amenities
All good
Stayed 1 night in Oct 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay and affordable
Stayed 1 night in Oct 2025

6/10 Okay

Annie

Business traveler, Traveled with family
It was close to my destination.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Stayed 1 night in Oct 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Cleansingness and easy to park
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy parking
Stayed 1 night in Oct 2025

10/10 Excellent

Franklin R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location convenient, check-in smooth, every staff member friendly and courteous.
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly, Wake Forest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mall close by and restaurants within walking distance
Stayed 2 nights in Oct 2025

8/10 Good

Ivan

Liked: Staff & service
DID NOT EAT BREAKFAST PARKING WAS SAFE
Stayed 4 nights in Oct 2025

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good value! It felt like an older hotel. The key card was hard to use. The door latch was broken. Breakfast was just ok. But good for one night.
Stayed 1 night in Oct 2025

10/10 Excellent

Tammy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

4/10 Poor

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Nicolas, Blue Bell

Stayed 2 nights in Sep 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service
the staff was very friendly the breakfast was very good the room was good with one exception; the window definitely needs replacement! It was not in correctly or it was just old because it felt like the traffic on the highway was so loud like the window was open, but it wasn't also the drapes were so old they had holes in them! that really is the only complaint!
Stayed 3 nights in Oct 2025

10/10 Excellent

tyler

Stayed 2 nights in Oct 2025

8/10 Good

Skyler

Stayed 1 night in Oct 2025

8/10 Good

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

jatin

Stayed 1 night in Sep 2025

10/10 Excellent

Jykevius

Stayed 2 nights in Sep 2025