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Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Exterior
Free daily buffet breakfast
Terrace/patio
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$112
$97 nightly
$112 total
Total with taxes and fees
Jan 22 - Jan 23

Explore the area

View in a map
15139 Ballancroft Parkway, Charlotte, NC, 28277
  • Place, Ballantyne Country Club
    ‪12 min walk‬
  • Place, Shoppes at Ardrey Kell
    ‪2 min drive‬
  • Place, The Amp Ballantyne
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(45 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(53 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Transfer Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Transfer Shower)

9.4 out of 10
Exceptional
(18 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.2 out of 10
Very good
(11 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(101 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.0 out of 10
Very good
(11 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Shower, hair dryer, towels, soap

Suite, 1 King Bed, Accessible

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
SpringHill Suites by Marriott Charlotte Ballantyne
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,001 reviews
$127 nightly
The price is $146
Jan 23 - Jan 24
Total with taxes and fees
SpringHill Suites by Marriott Charlotte Ballantyne

About the neighborhood

Charlotte

Located in Charlotte (Ballantyne), Holiday Inn Express & Suites Charlotte - Ballantyne by IHG is within a 5-minute drive of Elon Homes Regional Park and Shoppes at Ardrey Kell. .This hotel is 9.3 mi (14.9 km) from Carowinds Theme Park and 9.6 mi (15.4 km) from SouthPark Mall.

What's nearby

  • Ballantyne Country Club - 12 min walk - 0.7 miles
  • Shoppes at Ardrey Kell - 2 min drive - 1.7 miles
  • The Amp Ballantyne - 2 min drive - 1.6 miles
  • Elon Homes Regional Park - 3 min drive - 2.1 miles
  • Spectrum Center - 22 min drive - 21.2 miles

Getting around

  • I-485 - South Blvd Station - 16 min drive
  • Charlotte Station - 24 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 31 min drive

Restaurants

  • ‪Finale Pizza - ‬2 min drive
  • ‪Bad Daddy's Burger Bar - ‬3 min drive
  • ‪The Club House Bites And Booze - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Wendy's - ‬2 min drive

About this property

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers 146 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Stay in one of 146 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, shopping on site, and a television in a common area.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 90 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 90 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

The seasonal pool will be open from May to November
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte Ballantyne Hotel
Holiday Inn Express Ballantyne Hotel
Holiday Inn Express Charlotte Ballantyne
Holiday Inn Express Ballantyne
Inn Express Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne by IHG
Holiday Inn Express Suites Charlotte Ballantyne an IHG Hotel
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Hotel

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 749 out of 1095 reviews
Rating 8 - Good. 195 out of 1095 reviews
Rating 6 - Okay. 56 out of 1095 reviews
Rating 4 - Poor. 35 out of 1095 reviews
Rating 2 - Terrible. 60 out of 1095 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Peola

Liked: Cleanliness
It was all good.
Stayed 2 nights in Oct 2025

6/10 Okay

Stephanie

Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Stayed 3 nights in Oct 2025

8/10 Good

Candace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great! Staff was great! However the elevators were down to often. 1 elevator was completely out of order and the 1 that was working kept going down. I am disabled and stairs are very difficult for me and I had to take the stairs multiple times. This was very frustrating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adolfo

Stayed 6 nights in Oct 2025

10/10 Excellent

Sonja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location. It’s surrounded by restaurants, plenty of shopping choices and close to the highway. Great customer service!! We left our debit card and as soon as they found it, they called us to retrieve it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable! Towels were picked up every day, but not replaced! Overall I definitely recommend
Stayed 3 nights in Oct 2025

8/10 Good

Ursula

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The reason I didn’t give the full 5stars l, is because one elevator was broken and the other one was working intermittently. Everything else was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and comfortable. The staff was very friendly! The area was a cute small town with a lot of activities to do around.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and clean hotel. Breakfast was awesome.
Stayed 2 nights in Oct 2025

10/10 Excellent

Teresina

Traveled with family
Liked: Cleanliness, amenities
Excellent breakfast, love the new coffee machine
Stayed 1 night in Oct 2025

10/10 Excellent

Linette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family visit!

Rooms were quiet and comfy! Breakfast was good! Lots of choices!
Stayed 2 nights in Oct 2025

10/10 Excellent

Logan

Stayed 2 nights in Aug 2025

6/10 Okay

Connie, Little Torch Key

Average, all the way around. One elevator out of service during the entire 4 night stay and both were broken 1 night. Smoking area by front door was stinky. I'll stay elsewhere next time.
Stayed 4 nights in Oct 2025

10/10 Excellent

Alexanderrey, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!! Will use again next trip
Stayed 2 nights in Sep 2025

10/10 Excellent

Mario

Stayed 2 nights in Oct 2025

10/10 Excellent

Tongkou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed how staff checked in to make sure our stay was going well! In addition, they made sure that we had all that we needed to enjoy our stay. I would definitely stay here again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Willie Williams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very clean and safe
Stayed 2 nights in Oct 2025

8/10 Good

Lois, Algonquin

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Charrod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Oct 2025

2/10 Terrible

John

We
Stayed 1 night in Oct 2025

10/10 Excellent

Monique

Traveled with family
Liked: Property conditions & facilities, room comfort
Room clean. Staff was friendly. Breakfast was amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 4 nights in Sep 2025

10/10 Excellent

Amy

Stayed 1 night in Oct 2025