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Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Shopping mall
Exterior
Free daily buffet breakfast
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$95
$82 nightly
$95 total
Total with taxes and fees
Apr 5 - Apr 6

Explore the area

View in a map
15139 Ballancroft Parkway, Charlotte, NC, 28277
  • Place, Ballantyne Country Club
    ‪12 min walk‬
  • Place, The Amp Ballantyne
    ‪2 min drive‬
  • Place, Ballantyne's Backyard
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(46 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(54 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Transfer Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Transfer Shower)

9.4 out of 10
Exceptional
(18 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.2 out of 10
Very good
(11 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(103 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.0 out of 10
Very good
(11 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(18 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Indoor pool, open 8 AM to 10 PM, sun loungers
Staybridge Suites Charlotte Ballantyne by IHG
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,012 reviews
$114 nightly
The price is $131
Mar 15 - Mar 16
Total with taxes and fees
Staybridge Suites Charlotte Ballantyne by IHG

About the neighborhood

Charlotte

With a stay at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG in Charlotte (Ballantyne), you'll be within a 15-minute drive of Quail Hollow Club and Elon Homes Regional Park. .This hotel is 9.3 mi (14.9 km) from Carowinds Theme Park and 9.6 mi (15.4 km) from SouthPark Mall.

What's nearby

  • Ballantyne Country Club - 12 min walk - 0.7 miles
  • Shoppes at Ardrey Kell - 2 min drive - 1.7 miles
  • The Amp Ballantyne - 2 min drive - 1.6 miles
  • Ballantyne's Backyard - 3 min drive - 1.8 miles
  • Elon Homes Regional Park - 3 min drive - 2.1 miles

Getting around

  • I-485 - South Blvd Station - 16 min drive
  • Charlotte Station - 24 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 31 min drive

Restaurants

  • ‪Finale Pizza - ‬2 min drive
  • ‪Bad Daddy's Burger Bar - ‬3 min drive
  • ‪Hestia Rooftop - ‬3 min drive
  • ‪The Club House Bites And Booze - ‬3 min drive
  • ‪Wendy's - ‬2 min drive

About this property

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers 146 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Stay in one of 146 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, shopping on site, and a television in a common area.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 90 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 90 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

The seasonal pool will be open from May to November
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte Ballantyne Hotel
Holiday Inn Express Ballantyne Hotel
Holiday Inn Express Charlotte Ballantyne
Holiday Inn Express Ballantyne
Inn Express Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne by IHG
Holiday Inn Express Suites Charlotte Ballantyne an IHG Hotel
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Hotel

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 752 out of 1104 reviews
Rating 8 - Good. 200 out of 1104 reviews
Rating 6 - Okay. 57 out of 1104 reviews
Rating 4 - Poor. 36 out of 1104 reviews
Rating 2 - Terrible. 59 out of 1104 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Valerie L

Liked: Cleanliness
Stayed 6 nights in Dec 2025

10/10 Excellent

Bart, West Hollywood

Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean, quiet and helpful staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
Great area, clean rooms and awesome breakfast. Only small complain was the water in our shower didn’t get hot.
Stayed 1 night in Dec 2025

4/10 Poor

Shailyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
To much people running on the 4th floor
Stayed 2 nights in Dec 2025

10/10 Excellent

Gelumon

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly didn't have time for breakfast, had other appointments
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was so clean and the staff was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great for our child and dog! Plenty of games in the lobby for entertainment on cold rainy days. Super friendly staff!
Stayed 2 nights in Dec 2025

10/10 Excellent

Rodolfo

Stayed 3 nights in Nov 2025

10/10 Excellent

Hennadiy, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Tristen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The guy at the front desk was super friendly and the hotel was very clean! Also, their cinnamon rolls were delicious!
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Breakfast was great, staff was accommodating and very kind. AJ was exceptional. Room was clean.
Stayed 3 nights in Dec 2025

10/10 Excellent

Heladio

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Robin

Stayed 1 night in Dec 2025

10/10 Excellent

Tamaz

Stayed 1 night in Dec 2025

2/10 Terrible

Samim, Aurora

Disliked: Cleanliness, amenities
Extremely rude front desk agent. Managed to decline 3 credit cards while yelling at me that my cards are the problem. Then low and behold it worked. Also extremely rude about the $90USD pet fee which Expedia failed to mention on their website! What a rude and horrible reception after a 15 hour drive.
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 2 nights in Nov 2025

10/10 Excellent

Roman

Stayed 1 night in Dec 2025

10/10 Excellent

Jalan

Stayed 2 nights in Nov 2025

8/10 Good

James

Stayed 2 nights in Nov 2025

10/10 Excellent

Norberto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location and EXCELLENT service. All the staff made us feel welcomed and were always helpful.
Stayed 7 nights in Nov 2025

10/10 Excellent

Rebekah

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 2 nights in Nov 2025