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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property

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Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Snack bar
Desk, laptop workspace, blackout drapes, iron/ironing board
Fitness facility
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
$122
$105 nightly
$122 total
Total with taxes and fees
Apr 2 - Apr 3

Explore the area

View in a map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
  • Place, Billy Graham Library
    ‪1 min drive‬
  • Place, Charlotte Regional Farmers Market
    ‪1 min drive‬
  • Place, Renaissance Park
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(102 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(132 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(9 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

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Total with taxes and fees
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About the neighborhood

Charlotte

With a stay at Tru by Hilton Charlotte Airport Lake Pointe in Charlotte, you'll be within a 10-minute drive of Bank of America Stadium and Spectrum Center. .This hotel is 10.8 mi (17.3 km) from Carowinds Theme Park and 5.1 mi (8.2 km) from Charlotte Convention Center.

What's nearby

  • Billy Graham Library - 1 min drive - 0.7 miles
  • Charlotte Regional Farmers Market - 1 min drive - 0.7 miles
  • Renaissance Park - 2 min drive - 1.3 miles
  • Bank of America Stadium - 8 min drive - 6.3 miles
  • Spectrum Center - 10 min drive - 7.3 miles

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 9 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬15 min walk
  • ‪Jocks And Jills Sports Grill - ‬3 min drive
  • ‪Nana Morrison's Soul Food - ‬14 min walk

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Tru by Hilton Charlotte Airport Lake Pointe offers 108 air-conditioned accommodations with hair dryers and irons/ironing boards. LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a banquet hall.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.
Tru Lobby Bar - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 772 out of 1085 reviews
Rating 8 - Good. 179 out of 1085 reviews
Rating 6 - Okay. 69 out of 1085 reviews
Rating 4 - Poor. 29 out of 1085 reviews
Rating 2 - Terrible. 36 out of 1085 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Michelle

Stayed 1 night in Dec 2025

6/10 Okay

Tim

Traveled with group
Liked: Cleanliness, property conditions & facilities
Fresh but chicken or Turkey sausage did not look appetizing. No microwave for pastry to heat up.
Stayed 1 night in Dec 2025

10/10 Excellent

Katharine

Stayed 2 nights in Sep 2025

10/10 Excellent

Micquan

Stayed 1 night in Dec 2025

10/10 Excellent

Juan

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Dec 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect clean and satisfying Thank you
Stayed 1 night in Dec 2025

8/10 Good

Debra

The attendant at checkin was not very friendly. She seemed to not want to be at work. Otherwise, our stay was very nice. Room was clean, breakfast was good. Bathroom had soap, lotion, shampoo, conditioner, body wash, tissues and a hair dryer. All clunky things I did not have to lug along. So very nice! Thank you!
Stayed 1 night in Dec 2025

10/10 Excellent

ZEKEA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service; clean hotel (room and common areas of hotel); great location
Stayed 1 night in Nov 2025

10/10 Excellent

Gwen, KIHEI

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean staff was eff& helpful. Aconnection problem with the tv.
Stayed 1 night in Dec 2025

8/10 Good

Jerry, Wytheville

Stayed 1 night in Dec 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Jamelle

Liked: Cleanliness, property conditions & facilities
It’s was good!
Stayed 1 night in Nov 2025

10/10 Excellent

steven

Stayed 1 night in Nov 2025

10/10 Excellent

Pam, Whitehall

Liked: Cleanliness, property conditions & facilities
Amenities, airport shuttle, convenience, clean rooms, great location
Stayed 1 night in Nov 2025

10/10 Excellent

ANGELICA

Stayed 1 night in Nov 2025

10/10 Excellent

Jodi, maricopa

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean comfortable room!!
Stayed 1 night in Nov 2025

10/10 Excellent

Katharine

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quick overnight. The staff was friendly and helpful, the room was clean and the bathroom felt like a spa. Excellent hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Damilare

Traveled with group
Liked: Cleanliness, amenities
Clean room and great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, amenities
Room was spotless, complimentary breakfast was top tier and I truly enjoyed my stay
Lobby
Complimentary breakfast
Room
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth Renee, Blacksburg

Liked: Property conditions & facilities
Pet friendly
Stayed 1 night in Nov 2025

6/10 Okay

Belinda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was in good condition except I had to kill three flying roaches.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mumshad

Stayed 2 nights in Nov 2025