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Hotel Voilá Centro Histórico

Property class: 4

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Photo gallery for Hotel Voilá Centro Histórico

Exterior
Restaurant
2 bars/lounges, poolside bar
Superior Twin Room | In-room safe, individually decorated, individually furnished
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$196
$196 nightly
$196 total
Apr 28 - Apr 29

Explore the area

View in a map
calle las carretas centro historico, Cartagena, Bolívar, 130001
  • Place, Clock Tower
    ‪1 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, individually furnished

Standard Double Room

8.4 out of 10
Very good
(32 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Grand Room, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)
  • 262 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room

Design Double Room | In-room safe, individually decorated, individually furnished

Design Double Room

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 283 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, individually decorated, individually furnished

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 253 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished

Superior Double Room, 1 Queen Bed

  • City view
  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cartagena

With a stay at Hotel Voilá Centro Histórico, you'll be centrally located in Cartagena, steps from Clock Tower and 5 minutes by foot from Cartagena de Indias Convention Center. .This hotel is 1.8 mi (3 km) from Bocagrande Beach and 0.1 mi (0.2 km) from Plaza de los Coches.

What's nearby

  • Clock Tower - 1 min walk - 0.1 miles
  • Cartagena de Indias Convention Center - 3 min walk - 0.2 miles
  • San Pedro Claver Church and Convent - 5 min walk - 0.3 miles
  • Bolivar Square - 5 min walk - 0.3 miles
  • Walls of Cartagena - 6 min walk - 0.4 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive

Restaurants

  • ‪Restaurante Candé - ‬1 min walk
  • ‪Amaretto - ‬1 min walk
  • ‪Barra 7 - ‬1 min walk
  • ‪Mama’s Pizza - ‬1 min walk
  • ‪Mirador Café & Bar - ‬2 min walk

About this property

Hotel Voilá Centro Histórico

Hotel Voilá Centro Histórico offers 35 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include printers and phones; free local calls are provided (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site.
Make yourself at home in one of the 35 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and complimentary bottled water, as well as phones with free local calls.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. This Colonial hotel also features concierge services, wedding services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Hotel Voilá Centro Histórico has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1850
  • Colonial architecture
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • Renovated entire property - June 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 150000 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 250000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 150000 per pet, per night
  • Rollaway bed fee: COP 250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

VOILÁ CENTRO HISTORICO
Voilá Centro Histórico Hotel
Voilá Centro Histórico Cartagena
Voilá Centro Histórico Hotel Cartagena

Hotel Voilá Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 565 out of 798 reviews
Rating 8 - Good. 149 out of 798 reviews
Rating 6 - Okay. 49 out of 798 reviews
Rating 4 - Poor. 19 out of 798 reviews
Rating 2 - Terrible. 16 out of 798 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, great location to walk around, bed was very comfortable. There is music playing everywhere in the city really late at night , so be prepared!
Stayed 3 nights in Jan 2026

8/10 Good

Aaron

Stayed 5 nights in Jan 2026

10/10 Excellent

Aaron

Stayed 1 night in Jan 2026

8/10 Good

Freddy

Stayed 4 nights in Dec 2025

8/10 Good

Kelly, Fort Lauderdale

Traveled with group, Traveled with family
Liked: Staff & service, amenities
It was a quaint hotel and the staff was all very friendly and accommodating. The room could have been cleaner. Up by the ceiling looked like cockroach droppings and the tile in the shower (floor & walls) needed scrubbing. We bought flip flops to use while showering. Also the floor where they served breakfast and the benches there needed a good cleaning. They were very accommodating at breakfast to make eggs however you’d like them. But service at the Bar in the lobby was slow. It was faster to go down the street for coffee than get it in the hotel lobby. Also it was very loud in the room at night coming from the top floor. But they did provide ear plugs by the bed. You could also hear activity from the floor above and next to our room. It was a nice hotel with a great location but needed cleaned up.
Stayed 5 nights in Dec 2025

2/10 Terrible

Julie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I wanted to love this hotel at least based on the photos however, my stay was ruined on the first day by bed bugs. We shared our discovery with the front desk and the only recourse was a bed sheet change. We never heard from the Manager after leaving several messages with front desk staff, Expedia emails sent and WhatsApp messages. We spent more time outside of room than intended, never a moment to relax during the day or sleep in peace. To make matters worse, housekeeping on several occasions did not replenish the room with clean towels or toilet paper. We had to visit the front desk 3+ times to ask for those items. I would not recommend this hotel to anyone or stay here again.
Stayed 7 nights in Dec 2025

10/10 Excellent

Brett

Stayed 2 nights in Dec 2025

10/10 Excellent

Virginia

Stayed 3 nights in Dec 2025

8/10 Good

jose henry

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

A

Stayed 1 night in Dec 2025

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very friendly and amazing staff Checked in late at night and the street was closed to traffic. Had to walk with luggage to find the hotel. At night very sketchy neiborhood. During the day it looked ok. Room had a stuffy and musty smell
Stayed 1 night in Dec 2025

8/10 Good

lorena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a prime location, clean and modern room, friendly staff, and received a welcome fruit dish which is a nice touch. There was construction of some sort happening at around 7 am so that was bothersome and made it difficult to sleep. Breakfast is included which is nice but was underwhelming so if you want to be full, I’d go elsewhere. Otherwise, it can be a quick meal.
Stayed 1 night in Dec 2025

10/10 Excellent

Rodolfo J

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 3 nights in Dec 2025

8/10 Good

Amir

Business traveler
Liked: Cleanliness, staff & service, amenities
Great location, great service, large room, good food what can you ask for more
Stayed 2 nights in Dec 2025

6/10 Okay

Hani

Stayed 4 nights in Dec 2025

10/10 Excellent

NICOLAS

Stayed 1 night in Nov 2025

10/10 Excellent

Imran

Stayed 2 nights in Nov 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 3 nights in Nov 2025

6/10 Okay

Kimberly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and very spacious. The only thing is I found a dead bug in the bed on the first day. Also they were very strict in terms of guests. I was not able to even let my friend upstairs to grab something without paying an additional fee, mind you after I already paid $1000+ for the room. Also due to an issue with the expedia reservation that I made for THREE adults, on the hotels end it only showed a reservation for one. I was then forced to pay an additional fee to have my other guest on my trip to stay in the hotel. It felt like I was being scammed out of more money. Other than those hiccups, the staff was amazing and so accommodating. They were so kind and helpful. The free breakfast was amazing every morning and the restaurant on the 5th floor was 10/10. I loved it! I just wish they were not so strict and money hungry.
Stayed 4 nights in Oct 2025

8/10 Good

María Guadalupe Casillas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and well maintained. The breakfast was excellent. The breakfast staff was wonderful.
Gelato everywhere
Beautiful murals and street art
Gelato everywhere
Great desserts and coffee
Stayed 6 nights in Oct 2025

10/10 Excellent

Anthony F, Brooklyn

Stayed 3 nights in Oct 2025

8/10 Good

Abhijit

Stayed 2 nights in Oct 2025