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Sophia Hotel By OxoHotel

4.0 star property

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Terrace/patio
Front of property
Suite, 1 King Bed, Terrace | Terrace/patio
Family dining
Junior Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Calle 32 No. 4-45 Plaza de la Aduana, Centro, Cartagena, 130001
  • Place, Clock Tower
    ‪2 min walk‬
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Junior Double Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Double Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Superior Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

9.8 out of 10
Exceptional
(13 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Terrace

8.0 out of 10
Very good
(6 reviews)
  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 204 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Similar properties

Reception
Hotel Santa Catalina By OxoHotel
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,001 reviews
$236 nightly
The price is $236
Feb 27 - Feb 28
Hotel Santa Catalina By OxoHotel

About the neighborhood

Cartagena

With a stay at Sophia Hotel By OxoHotel, you'll be centrally located in Cartagena, just a 3-minute walk from Clock Tower and 6 minutes by foot from Cartagena de Indias Convention Center. .This hotel is 1.2 mi (1.9 km) from Bocagrande Beach and 13.8 mi (22.3 km) from Karibana Golf Club.

What's nearby

  • San Pedro Claver Church and Convent - 2 min walk - 0.1 miles
  • Clock Tower - 2 min walk - 0.1 miles
  • Bolivar Square - 2 min walk - 0.1 miles
  • Walls of Cartagena - 3 min walk - 0.2 miles
  • Cartagena de Indias Convention Center - 3 min walk - 0.2 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 14 min drive

Restaurants

  • ‪Donde Fidel - ‬1 min walk
  • ‪Mirador Café & Bar - ‬2 min walk
  • ‪Hard Rock Cafe Cartagena - ‬1 min walk
  • ‪Época - ‬2 min walk
  • ‪The clock pub - ‬3 min walk

About this property

Sophia Hotel By OxoHotel

Hotel with a rooftop terrace, steps from Clock Tower
Sophia Hotel By OxoHotel offers 15 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 15 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), a communal living room, and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 10 AM.
Sophia Hotel By OxoHotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: COP 150000
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: COP 150000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 90000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for COP 100000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 55000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 90000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: COP 150000 (subject to availability)
  • Late check-out fee: COP 150000 (subject to availability)
  • Crib (infant bed) fee: COP 100000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Sophia Hotel cartagena
Sophia Cartagena
Sophia Hotel Hotel
Sophia Hotel Cartagena
Sophia Hotel Hotel Cartagena

Sophia Hotel By OxoHotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 505 out of 613 reviews
Rating 8 - Good. 74 out of 613 reviews
Rating 6 - Okay. 22 out of 613 reviews
Rating 4 - Poor. 3 out of 613 reviews
Rating 2 - Terrible. 9 out of 613 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. We really enjoyed our stay at the Sophia and Cartagena in general. The entire service provided by the hotel staff was perfect, from the young people at reception, to the restaurant staff where we enjoyed our delicious daily breakfasts, to the rooftop service. Everything was excellent, with friendly staff who were attentive to our needs. We give everyone 5 stars! 100% recommended. Thank you very much.
Stayed 3 nights in Oct 2025

10/10 Excellent

ELVIRA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent 5 wonderful days here. We were very happy because it was a very clean hotel, with excellent service from all the staff in the different areas, great breakfast, and a beautiful view.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rosalina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. It has their own Roof Top.With an amazing view.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay highly recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Malory

Stayed 11 nights in Sep 2025

10/10 Excellent

Cesar A

Stayed 4 nights in Jun 2025

10/10 Excellent

Charles

Stayed 4 nights in Oct 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend ! Beautiful room and amazing attentive staff
Stayed 5 nights in Sep 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful, excellent customer service.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

KETAN J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service & Staff was good
Stayed 5 nights in Sep 2025

10/10 Excellent

Randal, Virginia Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely hotel is made even better by its friendly and helpful staff.
Stayed 7 nights in Aug 2025

10/10 Excellent

Khalilah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property managers were very nice and knowledgeable. There were many shops and activities in walkable and short driving distances
Stayed 3 nights in Aug 2025

8/10 Good

Oliver

Stayed 1 night in Aug 2025

10/10 Excellent

reyzan

Stayed 3 nights in Aug 2025

10/10 Excellent

Ahram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very convenient in the old town and within walking distance to all sites and restaurants. The rooftop has a great view and you get a complimentary drink ticket w your stay!
Stayed 1 night in Jul 2025

2/10 Terrible

Aldin

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be aware!

Hotel agreed in person at reception to cancel 3 nights, (even that ccl policy says no) after check in date they charged me and said hotel manager do not accept, how to understand it if reception Mr. Fabio agreed to cancel without charges? Be aware of this hotel!
Stayed 3 nights in Aug 2025

10/10 Excellent

isaias

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place amazing staff definitely stay there again
Stayed 7 nights in Jul 2025

10/10 Excellent

Jessica, Pembroke Pines

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mójele hotel con el mejor rooftop !!! Y mejor servicio al cliente
Stayed 5 nights in Aug 2025

10/10 Excellent

Matthews

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Sophia hotel! We spent two nights here, and it was a very quiet area but still close and walkable to everything in El Centro. The rooms were spacious and well-maintained, and the rooftop pool bar was beautiful with a great view of the city. The best part was the service, everyone on the staff was so nice and accommodating, we couldn’t have asked for a better experience!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rajiv, Jersey City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

James, Philadelphia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great breakfast, and an awesome staff.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jorge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, delicious breakfast and very attentive staff. Centrally located and within walking distance to anywhere you want to go in the old city.
Stayed 3 nights in Jul 2025

10/10 Excellent

mildred, Hialeah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel está muy céntrico! El servicio es excelente! La habitación es amplia y cuidadosamente limpia. Volveremos!
Stayed 7 nights in Jun 2025