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CheapTickets Verified Reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Standard Room, 1 King Bed
344 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Junior Suite, Balcony
398 square feet
1 Double Sofa Bed and 1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, 2 Double Beds
344 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Superior Room, 1 King Bed
398 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
4-star beach hotel with a full-service spa

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Restaurant
Outdoor pool

Located in Cartagena (Bocagrande), Estelar Cartagena de Indias Hotel is steps from Bocagrande Beach and a 3-minute drive from Cartagena de Indias Convention Center. This 4-star hotel is 1.1 mi (1.8 km) from Clock Tower and 1.7 mi (2.7 km) from San Felipe de Barajas Castle.

Make yourself at home in one of the 338 guestrooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 3 spa tubs, a sauna, and a fitness center. Additional amenities at this Beaux Arts hotel include complimentary wireless Internet access and concierge services.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurante Piso 12, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

This property is closed from March 27 2020 to July 31 2020 (dates subject to change).

Hotel Amenities

Hotel Amenities

Estelar Cartagena de Indias Hotel features a full-service spa, 3 spa tubs, an outdoor pool, and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 4-star property. 4 meeting rooms are available. This Beaux Arts hotel also offers a children's pool, a fitness center, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Estelar Cartagena de Indias Hotel is a smoke-free property.

  • Number of spa tubs - 3
  • Elevator
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Tours/ticket assistance
  • Restaurant
  • Year Built - 2016
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Outdoor pool
  • Smoke-free property
  • Children's pool
  • Safe-deposit box at front desk
  • Number of meeting rooms - 4
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Laundry facilities
  • Total number of rooms - 338
  • Number of floors - 52
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Estelar Cartagena de Indias Hotel offers 338 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. This Cartagena hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Wardrobe or closet
  • Minibar
  • Free WiFi
  • Daily housekeeping
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Phone
  • Towels provided
  • Desk
  • Linens provided
  • Private bathroom
  • Laptop-friendly workspace
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Premium bedding
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Separate sitting area
  • Shower only
  • Free cribs/infant beds

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Restaurante Piso 12 - This theme restaurant serves breakfast, lunch, and dinner.

51SKYBAR - Onsite rooftop bar. Open daily.

Lobby Bar Piso 15 - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

3 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sublime SPA. Services include massages. The spa is equipped with a sauna.

The spa is open select days.

  • Sauna in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of COP 95200 per pet, per night
  • Dogs and cats only
  • 1 per room (up to 33 lbs)
  • Pets cannot be left unattended
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Pets cannot be left unattended

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Gap period enforced between guest stays 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: COP 56160 for adults and COP 56160 for children (approximately)
  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Pet fee: COP 95200 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Estelar Cartagena De Indias Hotel Centro De
  • Estelar Cartagena Indias Hotel
  • Estelar Indias Hotel
  • Estelar Cartagena Indias
  • Estelar Indias
  • Estelar Cartagena De Indias
  • Estelar Cartagena de Indias Hotel Hotel
  • Estelar Cartagena de Indias Hotel Cartagena
  • Estelar Cartagena de Indias Hotel Hotel Cartagena

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.
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