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Hotel Casa San Agustin

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Photo gallery for Hotel Casa San Agustin

A pool area with lounge chairs and a stone wall.
Creator video - submitted by Kelsey Kotzur
A bar area with wooden chairs, a counter with bottles, and hanging crystal chandeliers.
A dining area with a chandelier, wooden ceiling, and tables set for dining.
A room with wicker furniture, a chandelier, and a view of palm trees through large windows.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
The current price is $578
$578 nightly
$578 total
Oct 15 - Oct 16

Explore the area

View in a map
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite (Prestige)

A four-poster bed with a bench, bedside tables with lamps, a wall clock, and a patterned wall hanging.

Suite (Prestige)

  • Sleeps 7
  • 2 King Beds

View all photos for Junior Suite

A four-poster bed with a bench, a bedside table with a lamp, a mirror, and a view of greenery through a door.

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

A bedroom with a large bed, a desk with a lamp, a chair, and a view of greenery through the window.

Premium Suite

  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (del Virrey)

A bedroom with a large bed, bedside tables, a bench, wooden wardrobe, and a decorative wall piece.

Suite (del Virrey)

  • 1981 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room

A hotel room with a large bed, two bedside tables with lamps, a wooden coffee table, and a view of the outside through sheer curtains.

Deluxe Room

9.4 out of 10
Exceptional
(16 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prestige)

A four-poster bed with a bench in front, a bedside table with a lamp, a decorative wall hanging, and a wooden door.

Suite (Prestige)

10.0 out of 10
Exceptional
(2 reviews)
  • 1830 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds

View all photos for Premium Suite

A four-poster bed with a nightstand, a lamp, and a decorative wall piece.

Premium Suite

  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 5

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About the neighborhood

Cartagena

With a stay at Hotel Casa San Agustin, you'll be centrally located in Cartagena, just a 3-minute walk from Clock Tower and 9 minutes by foot from Cartagena de Indias Convention Center. .This luxury hotel is 2 mi (3.2 km) from Bocagrande Beach and 0.1 mi (0.1 km) from University of Cartagena.

What's nearby

  • Clock Tower - 3 min walk - 0.2 miles
  • Walls of Cartagena - 3 min walk - 0.2 miles
  • Bolivar Square - 5 min walk - 0.3 miles
  • Plaza Santo Domingo - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 6 min walk - 0.4 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive

Restaurants

  • ‪Buena Vida - ‬1 min walk
  • ‪Pezetarian - ‬2 min walk
  • ‪Espiritu Santo Restaurante - ‬1 min walk
  • ‪Restaurante Candé - ‬2 min walk
  • ‪Cafe La Manchuria - ‬1 min walk

About this property

Hotel Casa San Agustin

Hotel Casa San Agustin offers 30 accommodations with DVD players and free minibar items. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool, a steam room, and complimentary bicycles.
Aurum Spa has 3 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 30 guestrooms featuring free minibar items and DVD players. Your pillowtop bed comes with Frette Italian sheets. 32-inch flat-screen televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, designer toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as an outdoor pool and a steam room. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Latin American cuisine at Alma, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 10:30 AM.
Alma - Overlooking the garden, this fine-dining restaurant specializes in Latin American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Hotel Casa San Agustin is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Alma

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 1057800.0 per night
Free cribs are available on request at the property

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 300000 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 1057800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa

Property is also known as

Casa San Agustin
Casa San Agustin Cartagena
Casa San Agustin Hotel
Hotel Casa San Agustin
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel Cartagena

Hotel Casa San Agustin Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 462 out of 505 reviews
Rating 8 - Good. 27 out of 505 reviews
Rating 6 - Okay. 8 out of 505 reviews
Rating 4 - Poor. 5 out of 505 reviews
Rating 2 - Terrible. 3 out of 505 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Exquisite service. Kind and available staff. Delicious breakfast.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

German

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and beautiful room. Awesome location and breakfast
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful hotel with excellent service. A very luxurious stay.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and spacious with a comfortable sitting area the staff were very helpful with suggestions for lunch and activities
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great hotel.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Nana Oumou Toure

Liked: Cleanliness, staff & service, amenities
The hotel’s location was perfect for a short stay like hours. Our suite was beyond gorgeous and the staff was exceptional. Breakfast was the only meal we had but it was also excellent so I recommend this hotel to any exigent traveler looking for perfect service and a very comfortable stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderful amenities, just perfect!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From even before we arrived our stay was already fabulous. The concierge staff reached out to us in advance offering assistance and were able to arrange two accommodations we wanted even before we checked in. They remained that helpful during our entire stay. The property and rooms are beautiful. The restaurant and bar are amazing and every staff member was friendly and helpful. The location is excellent and walking distance to everything inside the Walled City. We enjoyed every second of our stay there.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely! And the staff was very helpful and pleasant.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

John

Truly lovely and fabulous hotel. Entire staff committed to ensuring guests have a wonderful stay. Hotel is magnificent and tremendously well maintained. Breakfasts are very delicious as are all the meals. Truly a 5 star experience.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

SIMON

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and very friendly staff
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Excellent location, beautiful hotel, fabulous staff.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Kevin

Liked: Amenities, property conditions & facilities
Great place to stay very convenient
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and the staff was friendly
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Cartagena.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a wonderful stay. We booked the suite with the private pool which we loved. We spent a lot of time around that pool. The hotel is super charming contantly cleaned and very welcoming. everyone was nice but Andrew and Katherine went out of their way for us every day. Recommended
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

ronnie

Liked: Cleanliness, amenities, property conditions & facilities
Incredible hotel in the absolute centre of the old city. Massive, well appointed rooms with oversized king size 4 poster beds. Great service, Ortiga toiletries and top end attention to detail. Breakfast at Michelin rated Alma restaurant is probably the best in the city.
Alma Breakfast
Chia bowl
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is elegant. The staff is incredibly bounce, accommodating and very helpful. The included breakfast is off the full menu and is quite good. It’s expensive, but we found it worth it.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel overall
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, amenities
Beautiful Old World Meets New World Hotel. Exceptional Service, the kind you don’t find anymore!!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Santiago

Liked: Staff & service, amenities, property conditions & facilities
Beautiful property well located great food and above and beyond service
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Hristiana B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff!
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Annie Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great for a couple. I would stay again.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Tito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, staff and location! Couldn't be happier with this unique and beautiful hotel
Stayed 3 nights in Dec 2024