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Hotel Cartagena Premium

3.5 star property

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Photo gallery for Hotel Cartagena Premium

Outdoor pool, pool umbrellas, sun loungers
Exterior
Outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, free WiFi, bed sheets
Outdoor pool, pool umbrellas, sun loungers

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Bocagrande Av. San Martín #11-113, Frente a la Base Naval, Cartagena, Bolivar, 130001
  • Place, Bocagrande Beach
    ‪2 min walk‬
  • Place, Plaza Bocagrande Commercial Center
    ‪2 min walk‬
  • Place, Rio Cartagena Casino
    ‪17 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪33 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, free WiFi, bed sheets

Single Room

  • Beach view
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | View from room

Standard Double Room

  • Beach view
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Minibar, in-room safe, free WiFi, bed sheets

Triple Room

  • Beach view
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Quadruple Room

  • Beach view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, 609 reviews
$76 nightly
The price is $76
Jun 20 - Jun 21
ZiOne Luxury Hotel Cartagena

About the neighborhood

Cartagena

With a stay at Hotel Cartagena Premium in Cartagena (Bocagrande), you'll be a short 3-minute walk from Bocagrande Beach and within 4 minutes by car from Clock Tower. .This hotel is 1.5 mi (2.4 km) from Cartagena de Indias Convention Center and 1.7 mi (2.8 km) from Castillo Grande Beach.

What's nearby

  • Bocagrande Beach - 2 min walk - 0.1 miles
  • Plaza Bocagrande Commercial Center - 2 min walk - 0.1 miles
  • Rio Cartagena Casino - 17 min walk - 0.9 miles
  • Centro Comercial Nao - 17 min walk - 0.9 miles
  • Cartagena de Indias Convention Center - 13 min drive - 1.1 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 11 min drive

Restaurants

  • ‪51 Sky Bar - ‬2 min walk
  • ‪Crepes & Waffles - ‬7 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Morena Marisqueria - ‬8 min walk
  • ‪7 Cielos - ‬4 min walk

About this property

Hotel Cartagena Premium

Hotel Cartagena Premium offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy Spanish cuisine at Restaurante, a buffet restaurant which features a bar/lounge, or stay in and take advantage of the room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 9 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Cartagena? This hotel has 2099 square feet (195 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Restaurante - This buffet restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: COP 12,000 for adults and COP 12,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante

Things to do

  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (2,099 square feet of space)
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 12000 for adults and COP 12000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Cartagena Premium
Cartagena Premium Hotel
Hotel Cartagena Premium
Hotel Premium Cartagena
Hotel Cartagena Premium Hotel
Hotel Cartagena Premium Cartagena
Hotel Cartagena Premium Hotel Cartagena

Hotel Cartagena Premium Reviews

Reviews

5.2
Rating 10 - Excellent. 22 out of 247 reviews
Rating 8 - Good. 39 out of 247 reviews
Rating 6 - Okay. 60 out of 247 reviews
Rating 4 - Poor. 55 out of 247 reviews
Rating 2 - Terrible. 71 out of 247 reviews

5.6/10

Cleanliness

5.6/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Arthur

Great staff and food was excellent
Stayed 3 nights in Jun 2023
Verified

4/10 Poor

Claudia

Liked: Cleanliness
The pictures on the website does not reflect how uncomfortable are the rooms, particularly the bed and bedlining. The breakfast was not only poor and limited but also the bread had mold spores.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1) We rented two rooms. When we checked in, one room we and maintaince could not get in. The other had black mold in the bathroom. We got two new rooms 2) Second set of rooms, both had black mold. We pointed this out to the staff, who refused to refund our money for the stay, so we could go someplace reasonable. 3) When checking out, I found $ 660 had been STOLEN from me and my wifes clothing left in the room by the cleaning staff, as well as her headphones. We reported this to the company. No action was taken. Note: I have NEVER left a negative review like this before. I am very flexible. This is just impossibly bad.
Stayed 5 nights in Mar 2023
Verified

4/10 Poor

Clara B

Disliked: Cleanliness, room comfort
La atención de las recepcionistas y del personal en general Excelente!! El aseo en la habitación muy deficiente, hongos en el baño, entre las tabletas y en la cortina; manchas en el piso de la habitación que con buen aseo se pudieron retirar, en el balcón no realizaban limpieza. Muy incómodo el lugar del inodoro para personas de gran tamaño. Las perillas de la ducha en mal estado y con mucho hongo Ruido por turbinas que se encuentran en la parte de afuera del hotel (vecinos). Poco espacio para almacenaje de equipaje La cama y las mesitas de noche son en cemento y con baldosa Las toallas deterioradas No hay sitio para el tema de trabajo (mesa en la habitación o recinto externo) Lo que pagó la estadía en el hotel fue: 1. la Vista del atardecer "espectacular". 2. el talento humano "excelente"
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

imre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nagyon jo helyen van az etelek haziasak es nagyon finomak helyi konyha van boseges nem nagy valasztekban de ami van eleg , szemelyzet segitokesz kedves aranyos meg voltam elegedve
Stayed 4 nights in Feb 2023
Verified

6/10 Okay

Susana

Liked: Cleanliness, staff & service
El primer día medio tocaron la puerta a las 8am (domingo) estaba aún medio dormida y me abrieron la puerta.. "verificando si estaba ocupada la habitación" El colmo!
Stayed 1 night in Feb 2023
Verified

4/10 Poor

alexander

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomiendo

Habitación sin nevera baño muy pequeño
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Merlin Josué

Liked: Cleanliness
Es un hotel 2.5 estrellas como lo dice la reseña, el baño es difícil de entrar, una persona de 1.60 mts le pegan las rodillas contra la pared y debe sentarse de lado.
Stayed 3 nights in Aug 2022
Verified

6/10 Okay

Edgardo

Disliked: Staff & service, amenities, property conditions & facilities
Run down, beds are hard, bathroom is in bad condition, front desk slow
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities
Genial
Stayed 1 night in May 2022
Verified

2/10 Terrible

Mario

Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel ever stay away
Stayed 10 nights in Apr 2022
Verified

10/10 Excellent

Yehin Fabian

Liked: Staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in Mar 2022
Verified

2/10 Terrible

walter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like anything about the property it was old and needed a lot of work and renovation s terrible service .the a.c systems were old and didnt work had to switch rooms twice because of that.maid service was terrible they wouldnt give you clean towels hen asked an essential thing.i give this property a bad review would not recommend it to anyone.
Stayed 7 nights in Mar 2022
Verified

6/10 Okay

Heriberto

The place was okay I was expecting something else though the customer service was a little bit off and that's why I left after 3 days there
Stayed 7 nights in Mar 2022
Verified

2/10 Terrible

Giuseppe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mai piú

Espperienza orribile
Stayed 3 nights in Jan 2022
Verified

8/10 Good

Carlos A

Liked: Staff & service, property conditions & facilities, room comfort
Bien situado, habitaciones amplias.
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Andreas

Liked: Cleanliness, staff & service

Runtergekommen und lieblos renoviert

Ist das Geld nicht wert. Selbst 2 Sterne wären zu viel. Das sehr in die Jahre gekommenene Hotel wurde und wird teilweise renoviert. Viel Pfusch und es wird kein Wert aufs Detail gelegt. Lautes Hotel. Türen mit Karte waren dreimal defekt. Nicht zu empfehlen.
Stayed 10 nights in Oct 2021
Verified

6/10 Okay

Edgar

Liked: Cleanliness
Disliked: Room comfort

regular

La piscina no estaba en funcionamiento. La luz estaba parpadeando todo el tiempo. Las almohadas son malas
Stayed 4 nights in Oct 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio

Pésimo servicio, muy demorado, se realizó el pago y al momento de dejar las instalaciones del hotel me volvieron a pedir el pago diciendo que no había pagado y casi no me dejan salir del hotel por eso, hasta que pude comprobar que si había pagado, mucho descontrol, y las habitaciones muy fea he incómodas
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenisimo

Muy gracias
Stayed 1 night in Sep 2021
Verified

8/10 Good

Alejo Alfredo

Liked: Cleanliness, property conditions & facilities, room comfort
Buena experiencia. El aire acondicionado falló no había conexión de internet y por supuesto tenía problemas en el trabajo
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Adriana Maria

Disliked: Property conditions & facilities, room comfort
En la habitación en la que me hospedé, es necesario que cambien el colchón y las almohadas, están demasiado deteriorados, no es confortable dormir así
Stayed 2 nights in Sep 2021
Verified

4/10 Poor

Magaly

Disliked: Cleanliness, property conditions & facilities, room comfort

No lo recomiendo

El hotel está muy descuidado. No hay protocolos de bioseguridad. La comida es muy mala y en el restaurante cada quien sirve lo que quiere, lo cual es muy riesgoso en tiempos de pandemia. Retiraron la tv por cable de las habitaciones y pusieron tdt y la señal es de muy mala calidad.
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
El desayuno tiene mucho por mejorar, no hay variedad! La ubicación del hotel es buena, las habitaciones son pequeñas y el baño es ultra pequeño entonces no es muy cómodo. La verdad no volvería
Stayed 4 nights in Jun 2021
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gracias

el hotel es viejo. los cuartos parecen de motheles. un poco descuidado, pero en la habitacion 1601 senti una paz y tranquilidad. y la vista hacia al mar fue super reconfortante. descubri cosas de mi misma que no me di cuenta. el sueño fue profundo. gracias
Stayed 1 night in Jun 2021