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CheapTickets Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Room, 1 King Bed, Ocean View
Room with view
474 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Suite, 2 Queen Beds (Parlor)
Room with view
1023 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 2 Queen Beds (Parlor)
Room with view
1023 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Executive Room, 2 Queen Beds
Room with view
474 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Presidential Suite, 1 King Bed
Room with view
1539 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, Corner
Room with view
668 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Room, 1 King Bed, City View
Room with view
474 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 King Bed (Parlor)
Room with view
1023 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed, Accessible (Roll-in Shower)
Room with view
474 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Queen Beds, Accessible (Roll-In Shower)
Room with view
474 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, Accessible, City View (Roll-In Shower)
Room with view
474 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)
Room with view
474 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 Queen Bed (Barbie Theme)
Room with view
474 square feet
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, Accessible, City View (Parlor)
Room with view
474 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 King Bed (Parlor)
Room with view
474 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 2 Queen Beds, Ocean View
Room with view
474 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, City View
Room with view
474 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 2 Queen Beds, City View
Room with view
474 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Executive Suite, 1 King Bed
Room with view
1022 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 2 Queen Beds, Corner
Room with view
668 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Upscale resort on the beach, with 4 outdoor swimming pools

Popular property highlights

Free self parking
Free WiFi
Pets allowed
24-hour business center
Laundry facilities

With a stay at Hilton Cartagena in Cartagena, you'll be 0.7 mi (1.1 km) from Bocagrande Beach and 3.3 mi (5.3 km) from Palace of the Inquisition Cartagena Historical Museum. This 4.5-star resort is 3.5 mi (5.7 km) from San Felipe de Barajas Castle and 3.8 mi (6.2 km) from Rafael Nunez Museum and House.

Make yourself at home in one of the 341 guestrooms featuring refrigerators and LCD televisions. Cable programming and MP3 docking stations are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, 5 spa tubs, and outdoor tennis courts. Additional features at this resort include complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

Enjoy international cuisine at Las Chivas Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cartagena? This resort has facilities measuring 25183 square feet (2340 square meters), including a conference center. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

This property is closed from March 26 2020 to July 31 2020 (dates subject to change).

Hotel Amenities

Hotel Amenities

Hilton Cartagena features 4 outdoor swimming pools and 5 spa tubs along with outdoor tennis courts, a waterslide, and a steam room. Dining is available at one of the resort's 2 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 3 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 4.5-star property. Event facilities measuring 25183 square feet (2340 square meters) include a conference center. This luxury resort also offers a children's pool, a 24-hour fitness center, and spa services. Complimentary self parking is available on site.

Hilton Cartagena is a smoke-free property.

  • Waterslide
  • Number of outdoor pools - 4
  • Number of spa tubs - 5
  • Elevator
  • 24-hour front desk
  • Turkish bath/Hammam
  • Free self parking
  • Dry cleaning/laundry service
  • Computer station
  • Food and water bowls
  • Conference space size (meters) - 2340
  • Number of meeting rooms - 14
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Conference center
  • Shopping on site
  • Outdoor tennis courts - 3
  • Total number of rooms - 341
  • Number of floors - 10
  • Number of buildings/towers - 2
  • Tennis on site
  • Beach bar
  • Shopping mall on site
  • Number of bars/lounges - 3
  • Number of poolside bars - 2
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 1980
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Steam room
  • Children's club (free)
  • Smoke-free property
  • Children's pool
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour business center
  • Conference space size (feet) - 25183
  • Laundry facilities
  • Beach towels
  • 24-hour fitness facilities
  • Wedding services
  • Garden
  • Free newspapers in lobby

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Hilton Cartagena offers 341 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Cartagena resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Turndown service
  • Towels provided
  • Linens provided
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Television
  • Cable TV service
  • Room service (24 hours)
  • Rollaway/extra beds (free)
  • Premium TV channels
  • HDTV
  • WiFi (surcharge)
  • Blackout drapes/curtains
  • Wired Internet access (surcharge)
  • Desk
  • Laptop-friendly workspace
  • In-room climate control (air conditioning)
  • Premium bedding
  • Slippers
  • MP3 docking station
  • Shower only
  • Wheelchair accessible

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Las Chivas Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Pizza Al Forno - This family restaurant specializes in pizza. Open daily.

Pool Bar - This poolside bar serves lunch only. Open daily.

Sunset Grill - This beachfront bar specializes in regional cuisine and serves lunch only. A children's menu is available. Open daily.

Society Lobby Bar - Overlooking the garden, this lobby lounge serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

4 outdoor swimming pools and 5 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, a steam room, and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Volleyball on site
  • Golf lessons available nearby
  • Scuba diving nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of COP 150000 per accommodation, per stay, plus a deposit of COP 150000.00 per stay
  • Dogs and cats only
  • 1 per room (up to 75 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Contactless check-out is not available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

No shield between guests and staff in main contact areas

Property does not follow sanitization practices of any association

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Number of children who can stay free - 2

Gap period enforced between guest stays 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: COP 65219 for adults and COP 45015 for children (approximately)
  • Fee for in-room wireless Internet: COP 5000 per day (rates may vary)
  • Fee for in-room wired Internet: COP 5000 per day (rates may vary)
  • Pet deposit: COP 150000.00 per stay
  • Pet fee: COP 150000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Cartagena Hilton
  • Hilton Cartagena
  • Hilton Hotel Cartagena
  • Cartagena Hilton Hotel
  • Hilton Cartagena Hotel Cartagena
  • Hilton Cartagena Hotel
  • Hilton Cartagena Resort
  • Hilton Cartagena Resort
  • Hilton Cartagena Cartagena
  • Hilton Cartagena Resort Cartagena

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

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