With a stay at Four Seasons Hotel & Residences Cartagena, you'll be centrally located in Cartagena, within a 5-minute walk of Cartagena de Indias Convention Center and Clock Tower. .This luxury hotel is 0.6 mi (0.9 km) from Walls of Cartagena and 3 mi (4.8 km) from Bocagrande Beach.
What's nearby
Cartagena de Indias Convention Center - 2 min walk - 0.1 miles
Four Seasons Hotel & Residences Cartagena offers 131 air-conditioned accommodations with minibars and bathrobes. 65-inch LED televisions come with digital channels and Netflix.
Bathrooms include showers. This Cartagena hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Make yourself at home in one of the 131 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and bathrobes. Conveniences include a turndown service, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a 24-hour fitness center. This Colonial hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events.
Four Seasons Hotel & Residences Cartagena has 4 restaurants on site.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
3 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
Things to do
2 outdoor pools
24-hour gym
Full-service spa
Family friendly
2 outdoor pools
Babysitting (surcharge)
In-room crib
Conveniences
24-hour front desk
Hair salon
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Turndown service
Wedding services
Business services
2 meeting rooms
Full-service spa
Aromatherapy
Facials
Manicures/pedicures
Massage
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Cobblestone flooring in public areas
Elevator
Gravel flooring in public areas
Hardwood flooring in public areas
Smooth flooring in public areas
Thin carpet in public areas
Tile flooring in public areas
Wheelchair accessible (may have limitations)
More
4 floors
7 buildings
Built in 2025
Colonial architecture
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Bathrobes
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
65-inch LED TV with digital channels
Netflix
Streaming services
Food and drink
24-hour room service
Minibar
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Up to 15 lbs per pet
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 11:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa
Four Seasons Hotel & Residences Cartagena Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
A beautiful hotel. The design is amazing. The spa is mediocre. They don’t have a sauna. They don’t have a cold plunge. Just a steam room and a shower. At this caliber, being a new hotel, they should’ve invested in that.
Absolutely impressive new hotel in a beautifully restored historic building. We stayed four nights in one of their colonial rooms which surround a peaceful courtyard with enormous, romantic trees and a fountain. We found ourselves at the hotel bar nightly for excellent craft cocktails. At the rooftop every afternoon for a dip in the saltwater pool with 360 views of the city and clock tower. The steakhouse (modeled after a classic NY steakhouse) was top notch. The service throughout the hotel was excellent and everyone we interacted with was friendly and attentive. Will certainly be back - especially if Cartagena airport can do something about the hours-long customs lines.
Beautiful hotel although front rooms could be extremely noisy from the street action. Front desk staff was extremely slow on providing me my invoice, 2 hours of calling requesting it and I still have not received. I expected more from Four Seasons regarding pool bar staff. Rest of our stay was wonderful. Hotel Manager handled my issues with professionalism.
Excelente el servicio y la atención del staff, tal vez el único lunar negro es el restaurante le grand , cuando se hospeda uno en un four season los precios poco se miran.. pero la relación precio calidad del restaurante si deja mucho que desear, no vale la pena , hay muchas mejores opciones en la ciudad vieja.. de resto el desayuno variado y muy bueno, las hab buen tamaño y comodas. Las piscinas en temporada alta no les van a dar a basto
IncreÃble el hotel y sus instalaciones, por ser nuevo aún tienen áreas de oportunidad en el área de alberca, se tardan en tomar orden, llevar bebidas etc el desayuno igual, tardado servicio.