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Casa La Merced by Mustique

3.5 star property

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Photo gallery for Casa La Merced by Mustique

40-inch Smart TV with satellite channels, TV
Lounge
Dining room
Porch
Interior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle de Don Sancho36'165, Cartagena, 130001
  • Place, Walls of Cartagena
    ‪1 min walk‬
  • Place, Clock Tower
    ‪6 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

View all photos for Classic Room

Classic Room | In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | In-room safe, blackout drapes, free WiFi, bed sheets

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, blackout drapes, free WiFi, bed sheets

Suite

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Bathroom | Shower, rainfall showerhead, hair dryer, bathrobes

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

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5.0 out of 5, Exceptional, 106 reviews
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About the neighborhood

Cartagena

With a stay at Casa La Merced by Mustique, you'll be centrally located in Cartagena, steps from Teatro Heredia and within a 5-minute walk of Iglesia de Santo Toribio de Mangrovejo. .This hotel is 0.4 mi (0.7 km) from Clock Tower and 0.4 mi (0.7 km) from Catedral.

What's nearby

  • Walls of Cartagena - 1 min walk - 0.1 miles
  • House of Gabriel Garcia Marquez - 5 min walk - 0.3 miles
  • Clock Tower - 6 min walk - 0.4 miles
  • San Pedro Claver Church and Convent - 8 min walk - 0.4 miles
  • Cartagena de Indias Convention Center - 8 min walk - 0.5 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪Cafe La Manchuria - ‬3 min walk
  • ‪Ely Cafe Centro Histórico - ‬2 min walk
  • ‪Cafe De La Mañana - ‬2 min walk
  • ‪Rincon La Mantilla - ‬3 min walk
  • ‪Mila Pasteleria - ‬2 min walk

About this property

Casa La Merced by Mustique

Casa La Merced by Mustique offers 9 air-conditioned accommodations with safes and complimentary bottled water. 40-inch Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. This Cartagena hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 9 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 110000 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Casa La Merced by Mustique Hotel
Casa La Merced by Mustique Cartagena
Casa La Merced by Mustique Hotel Cartagena

Casa La Merced by Mustique Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 33 out of 36 reviews
Rating 8 - Good. 3 out of 36 reviews
Rating 6 - Okay. 0 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Dexter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My partner and I had such a great stay at Casa La Merced by Mystique. We were welcomed by Libnis and Jorge. Both so warm and friendly. They made our check-in process so smooth and our stay just as comfortable. The hotel was so beautiful, clean and most importantly, quiet. It’s a hidden gem within the Walled City. Such a relaxing vibe. The staff was just as amazing and very patient. The rooms were spacious, the Air conditioning, great, big bathrooms, nice shower space and hot water. The hot water may take a moment to kick in. The upstairs rooftop has a gorgeous overlook. The pool on the property is kept clean. Can’t forget to mention the breakfast that is provided every morning, such a great way to kick start the day! I would highly recommend this hotel if you’re looking for tranquility within the walled city.
Stayed 4 nights in Nov 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in Cartagena. We were welcomed by Johana who was the concierge during our stay. She made is feel at home from the minute we arrived and helped us with tour arrangements and excellent restaurant recommendations. The hotel IIA súper clean and very well decorated. Note there is no elevators but not a problem for us. Loved our stay and hope we can go back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Steen

Liked: Cleanliness, room comfort
We had a wonderful stay. Excellent service, well situated and a very nice breakfast.
Stayed 5 nights in Nov 2024

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Refugio rosas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything just perfect for us
Stayed 4 nights in May 2024

8/10 Good

Harry

Nice quiet hotel

Small hotel, with only a few other travelers. not easy to negotiate if you don’t speak Spanish, but staff tried to be helpful. Location was fine. Small pool offered limited and swimming in limited sunbathing.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an elegant,intimate and meticulous property with extremely attentive staff. It’s beautifully appointed, with a rooftop terrace with views of the sunset and ocean. The only drawback is that the swimming pool is extremely small and amenable for a plunge, but not for doing any strokes.
Stayed 4 nights in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in Cartagena
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very cute elegant hotel in old town Cartegana
Stayed 2 nights in Mar 2024

10/10 Excellent

Nafeesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful, from the front entrance to the interior to the bedrooms, everything was done very tastefully. We stayed in a junior suite on the rooftop and the views of the wall and the sea were enchanting. Breakfast was made to order with many choices, and delicious. We had dinner one evening and it was as good as any of the fine restaurants in the city. Above all, the staff were so accommodating, kind, and gracious. Would highly recommend this beautiful property.
Stayed 5 nights in Mar 2024

10/10 Excellent

Portia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Casa La Merced by Mustique was the perfect place to both get away and engage in local activities. The staff was attentive and polite. We managed to communicate despite our limited Spanish proficiency. The chef was very accommodating for breakfast. The staff was helpful with recommendations for activities and reservations. The only negative was that the pool was awkwardly located in the middle of the lobby and the rooftop terrace was lovely but if the room next to it was occupied, it could lead to an uncomfortable social situation.
Stayed 5 nights in Feb 2024

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent house/hotel. This is not your typical hotel. It is a stunning house in the moorish riyad style run by a hotel company. Hence there is no lobby in the traditional way one would expect of a hotel. All areas are communal - dining area, bar, terraces. The décor is impeccable, all in white and rattan contrasted with plants and a central blue pool which highlights the ambiance of the house. The only problem is that the house does not have an elevator. Service is very good. The rooftop terrace has a small jacuzzi and views if the Teatro Heredia and ocean.
Stayed 3 nights in Nov 2023

10/10 Excellent

Nathalie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a gem , and the service is extra friendly . You feel more like at home rather then in an hotel. The quality of the service make it exceptional. I will go back again and again. I had the room on the roiftop and fantastic view. Love the breakfast à la carte . The architecture is quite modern and elegant in an old house , you get the best of both. Walk everywhere and east access to the airport
Stayed 4 nights in Aug 2023

10/10 Excellent

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2023

10/10 Excellent

Nella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the architecture of the building, all the staff were amazing and helpful. The Junior room on the roof top was fantastic with a view and clean. Breakfast was delicious. I totally recommend this stunning boutique hotel.
Stayed 7 nights in Apr 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Angelica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was impeccable! They treated us like we were family and made us feel like we were the only guests in the entire hotel. Such a beautiful space, great food and even better service. Thank you for an amazing experience!
Stayed 4 nights in Nov 2022

10/10 Excellent

Eric Josef

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I have stayed at with the best staff and best location. We will be coming back for yrs. Love this place
Stayed 4 nights in Aug 2022

10/10 Excellent

Marcia

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

anusha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a dream come true for anybody who is looking to have a quiet, luxurious and a super spoiled vacation. Everyone and I mean everyone on their team is so helpful and polite. The property is located right next to the beach so the view is captivating. It’s walking distance from everywhere in the walled city. Their breakfast is too good and so filling that you don’t feel hungry until late afternoon. You can take my word for it that you will absolutely love the vibe of this wonderful boutique hotel. I am definitely coming back again!
Stayed 3 nights in May 2022

10/10 Excellent

Charles

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The charm, location, staff, food quality were all 5 stars! Will definitely return! Thanks for Nelson and Tomi for taking great care of our needs!
Stayed 2 nights in May 2022

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an absolute gem. It is well located, staff goes above and beyond and the place is beautiful.
Stayed 3 nights in Apr 2022

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and attention to detail. Their breakfast is amazing and varied (Arepa de huevo is a must). The hotel is very quiet and peaceful. Staff is welcoming, friendly and very knowledgeable about the city. They had great restaurant recommendations and assisted us getting reservations. Unbeatable location.
Stayed 4 nights in Mar 2022

10/10 Excellent

Natasha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous boutique hotel. Excellent service, and located nicely with in the walled city. Easy to walk to restaurants and historical features.
Stayed 5 nights in Feb 2022