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Austins Self Service Guest House

Property class: 3

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Photo gallery for Austins Self Service Guest House

A red door with a sign reading "Austin 2 House" above it.
A hotel room with two beds, a chair, a small table, and a TV.
A modern bathroom with a white toilet, a sink with a mirror above, and a glass-enclosed shower.
A hotel room with two beds, a TV, a window with blinds, two chairs, a small table, and a bathroom door.
A red door with a sign above it reading "Austins House."

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

View in a map
11 Coldstream Terrace, City Centre, Cardiff, Wales, CF11 6LJ
  • Place, Bute Park
    ‪1 min walk‬
  • Place, Sophia Gardens
    ‪1 min walk‬
  • Place, Cardiff Castle
    ‪4 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪32 min drive‬

Room options

View all photos for Twin Room, Ensuite

A hotel room with two single beds, a desk with a chair, a window with blinds, and a bedside table with a lamp.

Twin Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • 96 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Shared Bathroom

A small, single-bed room with a wooden headboard, a bedside table, a framed picture on the wall, and a window with blinds.

Standard Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

A hotel room with a bed, a desk, a chair, a TV, and a bedside table with a lamp.

Double Room, Ensuite

  • 60 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Shared Bathroom

A small, single-bed room with a wooden headboard, a patterned bedspread, a window with blinds, a small kitchenette, and a framed picture on the wall.

Twin Room, Shared Bathroom

9.0 out of 10
Wonderful
(2 reviews)
  • 75 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Cardiff

A stay at Austins Self Service Guest House places you in the heart of Cardiff, within a 15-minute walk of Cardiff Castle and Principality Stadium. .This guesthouse is 1.1 mi (1.7 km) from Cardiff Bay and 1.5 mi (2.3 km) from Utilita Arena Cardiff.
View more Guest Houses in CardiffOpens in a new window

What's nearby

  • Bute Park - 1 min walk - 0.1 miles
  • Sophia Gardens - 1 min walk - 0.1 miles
  • Cardiff Castle - 4 min walk - 0.3 miles
  • Cardiff Bay - 16 min walk - 0.9 miles
  • Utilita Arena Cardiff - 18 min walk - 1.0 mile

Getting around

  • Cardiff Central Station - 10 min walk
  • Cardiff International Airport (CWL) - 38 min drive

Restaurants

  • ‪Corner Coffee - ‬8 min walk
  • ‪Tiny Rebel - ‬7 min walk
  • ‪Blue Bell - ‬7 min walk
  • ‪The Potted Pig - ‬7 min walk
  • ‪The Gatekeeper - ‬6 min walk

About this property

Austins Self Service Guest House

Austins Self Service Guest House offers 20 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided weekly.
Featured amenities include express check-in, express check-out, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 11.50 per day)
  • Street parking available

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • On a river

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in instructions and an access code prior to arrival; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Beginning April 1, 2027, a city tax may be collected at the property. The city tax ranges from GBP 0.75-1.30 per person, per night based on the accommodation type. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 11.50 per day (820 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served at this property

Property is also known as

Austins Hotel Cardiff
Austins Cardiff
Austins Guesthouse House Cardiff
Austins Guesthouse House
Austins Guesthouse Cardiff
Austins Guesthouse Cardiff Wales
Austins Self Service Guest House Guesthouse Cardiff
Austins Self Service Guest House Guesthouse
Austins Self Service Guest House Cardiff
Austins Self Service House Ca
Austins Self Service Cardiff
Austins Self Service Guest House Cardiff
Austins Self Service Guest House Guesthouse
Austins Self Service Guest House Guesthouse Cardiff

Austins Self Service Guest House Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 138 out of 354 reviews
Rating 8 - Good. 146 out of 354 reviews
Rating 6 - Okay. 47 out of 354 reviews
Rating 4 - Poor. 14 out of 354 reviews
Rating 2 - Terrible. 9 out of 354 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend if you are after something affordable and close to the city centre
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay perfect for our needs,will definitely book again.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness
Great value for money
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely guest house very clean and comfortable, and great price
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, cheap hotel
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, thank you
Stayed 5 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and we would stay there again hello
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Spacious room and very comfy beds
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
convenient, safe place
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness

Well run budget guest house near city

Great guest house if you're on a budget. Certainly no frills, all self service but clean and well run place. V near city centre also
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Very convenient place to stay with good facility’s
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small, but it’s good for a single traveler.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

Not bad for its price
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location, comfortable beds, plenty of pillows. I would have loved some seating area, but we were using the accommodations for sleep mostly, so we socialized outside of the rooms.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab place

Simple room but did the job. Convenient location and easy to check in and out
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Excellent place. The family room was spacious and clean. Within walking distance to shops, castle and principlalut stadium Would stay there again.
Stayed 2 nights in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Austins accommodation

Clean room good towel service eay checkin check out system Good location for city centre
Stayed 5 nights in Oct 2022
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Nice p area by river. No shops nearby. No staff .0ther than 1 person helped me get room. Never saw him again . Couldnt get tv to work and ajdjacent rooms particularly above mine noisy also noise outside.No local information. Poor value .
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Simple and basic, but sufficient and convenient!

Despite initial problems gaining an access code, I had a pleasant stay in a simple, no nonsense room with all that was needed. Central location is excellent.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location & value but no staff on premises
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

We were so happy with our accommodation. It was perfectly located within walking distance to the coach station and castle, as well as the main shopping precinct. Our family room was gigantic and massive value for money.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 3 nights in Sep 2023