Compare Hotels with a Wedding Venue in Carbondale

"The staff here are super friendly and helpful. I've been coming to this location for a few years as a stop on my way to Virginia and even though my visits are 6-8 months apart the staff recognize me and it's like catching up while checking in rather than being transactional. The rooms are always clean and comfortable. The beds are comfortable and a good size. While the pool is a nice feature, it's clear it doesn't get cleaned regularly as the tiles show some buildup and they've had kids kinda scratch their names or initials into the buildup that hasn't been cleaned since I was there months ago. Also, it would be nice if it were warmer, but that's minor as it's still refreshing, especially after a long drive. The Bistro/bar closes randomly, I'm guessing due to staffing issues, and this can be problematic as sometimes you don't want to leave the hotel for dinner, but you have no choice. The variety at the Bistro/bar is decent, and portion size is good when it is open. Other Marriott hotels offer free amenities like coffee and snacks when you arrive and I think this hotel could benefit from that too. Overall, I keep coming back to this hotel because the staff and the room always meet the expectation, even if some of the expected features aren't always perfect(Bistro specifically). They are also really close to a lot of restaurants and food options, so if you have to travel it's minutes at most."

"Staff was very nice, check in was smooth and property was clean"

"The breakfast was the best part of the stay. The food was good and the staff kept the area clean. They were helpful and very personable. The building looks to be fairly new but was in terrible condition. The shower was especially bad. Mold in the caulking and grout. And the shower was gross. We couldn’t wait to get home and take another shower. The bed was fairly comfortable and the linen appeared clean but the HVAC unit made so much noise we had to shut it off to sleep. It was 41 degrees outside. We thought about the pool but it was cloudy and smells super strongly of chlorine. And no hot tub. We definitely won’t stay there or probably at any Sleep in again. "

"This is a hotel that urgently needs maintenance and renovation. Everything feels outdated, and the bedding is old and worn. Almost every time I stay here, I have to change rooms due to maintenance issues. The last time, for example, the toilet in my room was leaking. Despite these problems, the price is similar to competitors that offer much better infrastructure. For instance, the DoubleTree is newer and often more affordable."

"Rooms need to be upgraded and is a room for better condition (cleanest of the rooms), not really impressed by the property Name, I would stay somewhere else on my next trip "

"When we got to the room I found a piece of condom rap on the floor and there was a small insect crawling on the wall. The activities wasn’t bad could’ve been better"