Compare Hotels with Air Conditioning in Carbondale

"Everything is very good and the staff that cleans their room is doing an excellent job"

"Excellent place to stay while travelling. Clean rooms, good breakfast, and friendly staff"

"Beds very comfy, pull out sofa less so. Clean rooms, friendly staff, pool a very nice temp, showers are hot, bathrooms clean. Comfortabe common areas, breakfast a good combination of hot and cold options. "

"Was clean but didn’t like the breakfast"

"This is a beautiful hotel and the room was clean, but if you are looking for a place that has stuff to do, don't stay here. The only staff that were friendly, polite and helpful were the cleaning staff. We tried the Carmen's Restaurant and the coffee shop and the staff in those places acted like they all hated their jobs and didn't want to be there. The only thing we found pleasant at this hotel was the Trax Bar and Grille connected to the hotel, we spent more time there than anywhere else because the food, atmosphere and staff were great, they made you feel welcome and comfortable. Would I stay there again, yes, but ONLY because of Trax Bar and Grille."

"The staff here are super friendly and helpful. I've been coming to this location for a few years as a stop on my way to Virginia and even though my visits are 6-8 months apart the staff recognize me and it's like catching up while checking in rather than being transactional. The rooms are always clean and comfortable. The beds are comfortable and a good size. While the pool is a nice feature, it's clear it doesn't get cleaned regularly as the tiles show some buildup and they've had kids kinda scratch their names or initials into the buildup that hasn't been cleaned since I was there months ago. Also, it would be nice if it were warmer, but that's minor as it's still refreshing, especially after a long drive. The Bistro/bar closes randomly, I'm guessing due to staffing issues, and this can be problematic as sometimes you don't want to leave the hotel for dinner, but you have no choice. The variety at the Bistro/bar is decent, and portion size is good when it is open. Other Marriott hotels offer free amenities like coffee and snacks when you arrive and I think this hotel could benefit from that too. Overall, I keep coming back to this hotel because the staff and the room always meet the expectation, even if some of the expected features aren't always perfect(Bistro specifically). They are also really close to a lot of restaurants and food options, so if you have to travel it's minutes at most."