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Aparthotel

THE RESERVE

Property class: 2.5

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Photo gallery for THE RESERVE

Exterior
Interior
Reception
Room
Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

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130 Adderley St, Cape Town, Western Cape, 8000
  • Place, South Africa Library
    ‪2 min walk‬
  • Place, Long Street
    ‪2 min walk‬
  • Place, Kloof Street
    ‪9 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪23 min drive‬

Room options

View all photos for Basic Studio

Room

Basic Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Room

Standard Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Room

Deluxe Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio

Room

Superior Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite

Room

Executive Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment

Room

Standard Apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Studio

Room

Standard Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Habitat Aparthotel By Totalstay
Cape Town City Centre
  • Kitchen
  • Free WiFi
  • Gym
  • Breakfast available
4.7 out of 5, Exceptional, 22 reviews
$47 nightly
The price is $54
Oct 27 - Oct 28
Total with taxes and fees
Habitat Aparthotel By Totalstay

About the neighborhood

Cape Town

With a stay at THE RESERVE, you'll be centrally located in Cape Town, just a 3-minute walk from Long Street and 15 minutes by foot from Cape Town International Convention Centre. .This aparthotel is 2.1 mi (3.4 km) from Cape Town Stadium and 4 mi (6.5 km) from Camps Bay Beach.
View more Aparthotels in Cape TownOpens in a new window

What's nearby

  • Greenmarket Square - 1 min walk - 0.1 miles
  • South Africa Library - 2 min walk - 0.1 miles
  • Long Street - 2 min walk - 0.1 miles
  • Kloof Street - 9 min walk - 0.5 miles
  • Cape Town International Convention Centre - 15 min walk - 0.8 miles

Getting around

  • Woodstock Station - 4 min drive
  • Cape Town Station - 7 min walk
  • Cape Town Intl. Airport (CPT) - 20 min drive

Restaurants

  • ‪Heaven Coffee - ‬2 min walk
  • ‪Mint Restaurant - ‬1 min walk
  • ‪Gigi Rooftop - ‬1 min walk
  • ‪Bombay Brasserie - ‬2 min walk
  • ‪Bukhara Cape Town Cbd - ‬2 min walk

About this property

THE RESERVE

THE RESERVE offers 38 accommodations. This Cape Town aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Housekeeping is provided daily.
Make yourself at home in one of the 38 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access is available to keep you connected. Conveniences include microwaves, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Bathroom

  • 1 private bathroom

Living spaces

  • Communal living room

Laundry

  • Laundry facilities

Work spaces

  • Coworking space

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping

Location highlights

  • In a business district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near an outlet shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 38 units

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 19 2025 to October 18 2027 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: ZAR 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

THE RESERVE Cape Town
Neighbourgood Reserve
THE RESERVE Aparthotel
THE RESERVE Aparthotel Cape Town

THE RESERVE Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 13 out of 23 reviews
Rating 8 - Good. 6 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

8.0/10

Cleanliness

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed my stay there. Great location and friendly staff.
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Amenities
The property was very clean, rooms were beautiful and the people were professional and nice. We felt safe and enjoyed our quiet and relaxing stay.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were friendly and rooms are clean and modern. The area around the hotel can be sketchy at night
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was amazing. Very attentive and helpful. Gave great advice on the local culture and shops in the area.
Stayed 5 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartments new and good Organized. Shopping area just one block away. Friendly and helpfull stuff.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

The property is in pretty good shape,the rooms were cold as I went during winter but I was given an extra blanket for that, the wifi was really good and the showers were hot.The staff were pleasant and very resourceful.I would recommend the place to others.
Stayed 6 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Berry clean and modern. However, the reception personnel seems a little bit untrained
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Super friendly

Really nice hotel, super friendly staff, facial recognition for entry but we were there and it wasn’t working so there was someone in reception at all times. Rooms a big enough, we had a room for 3 people so 2 rooms and a small kitchen area with a seating area and TV
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Front desk extremely helpful. Arrived very early so our luggage was stored then delivered to our room once the troop was ready. We liked the design of the renovation. Many of the old features were left such as the iron windows, gorgeous brass front door. The interior wood panelling has been painted white which made the place bright and contemporary looking. We found the beds a bit too soft. Would appreciate some basic toiletries.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Room comfort, communication

Trendy little apartment hotel

I loved the historical building. The loft rooms were trendy and nicely decorated. The reception staff were very friendly and helpful. Could have been a bit more attention to detail, like marks on the couch cushions that could have been cleaned off. There is no parking if you come in a vehicle and we had to leave our car in the street which we weren't very happy about. There was a guard there and the car was fine though.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It does not have AC, so when it is cold or hot, it might be a problem. But overall, It was amazing and clean.
Stayed 3 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort

Skip

Long story short avoid staying here, 1) room smell as smoke, solution was an air freshener 2) shower was clogged so water flow into room 3) unsafe area, particularly at night - luckily for us was only one sleepless night but hope no one else dies the same mistake
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The inside of the building was nice and my room was nice once the mattress and couches were cleaned. The cleaning staff was very accommodating. The first week my mattress and couches reeked of urine. I thought I could clean it myself but finally complained. They brought in steam cleaners and the problem was solved. I loved the park across the street but the area looks a little run down. Hotel is close to a great grocery store and the area is very historical.
Stayed 26 nights in Mar 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, communication
This hotel was more like a Hostel. Suitable for younger people. The bed was in a loft where it was impossible to stand up! Access to the loft was by ladder which made it more difficult to get to. Staff did their best to assist me by removing couch and a table and chair to put mattress on the floor in front of the kitchenette. It was ok considering the price was quite inexpensive. Since I didn’t spend much time in my room I made do with it . Lizzy Ann did her best to make me comfortable.
Stayed 20 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Good, with caveats

Their listing indicates that there is no elevator, but (thankfully) there IS an elevator. Almost all rooms face the backside of another building, so if you want to see the sky, this place is not for you. There is no heat or AC, which didn't affect my stay (the weather was mild), but it would be tough to stay there in high winter or summer. I wouldn't. TV has no local channels, only streaming services IF you have your own accounts. The kitchen is well-eqipped (except for lack of a dish towel). The bed and pillows were very comfortable. The location is very central and convenient for walking to many sights. Every staff member was helpful and friendly. I enjoyed my 3-night stay.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Fijne verblijfplaats in hartje Kaapstad

Alles hier was erg fijn. Locatie top, centraal en 15 / 20 minuten lopen van Waterfront. Personeel erg vriendelijk en behulpzaam, alles schoon. Er zit een volledige keuken in de kamer, waardoor het makkelijk is je eigen eten te bereiden. WIFI goed en stabiel
Stayed 8 nights in Apr 2024
Verified review

2/10 Terrible

Disliked: Room comfort, communication
Fomos levados a reservar o Neighbourgood Reserve, por conta da nota 8.8, no site hoteis.com, do qual somos clientes há anos. A nota 8.8 não consiz com o que vimos, na nossa permanência de 3 dias. O apartamento, tipo studio, não têm ar condicionado, apenas ventilador, muito abafado, não tem vista alguma, apenas para o prédio vizinho. O check-out é às 10h. Pedi para sair às 11h e não fui atendido. Não recomendado Neighborgood Reserve.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, room comfort, communication
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Liked: Communication
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Stayed 5 nights in Oct 2023