8/10 Good
Rebecca, Port Charlotte
Traveled with partner
Sep 14, 2025
No ice machine on property nor did the tiny fridge have a freezer for my ice packs. When I called to inquire where the ice machine was or if they had a freezer to put my ice packs over night I was told I could bring them to their other property and use their freezer and get ice from their ice machine. I don’t feel I am a demanding guest at all but, when you pay the prices being charged in that area you expect to have an elevator to the upper room locations and basic things like ice or a freezer in your refrigerator. It was an ok place and we slept ok also. But because travelers need a place to rest that meets their needs I think there is room for improvement. When I requested a room with as few steps as possible I received a reply that they had us on the second floor (full flight of stairs for my husband and I at 65+ years of age with bad knees and my husbands bad back had to drag our bags) because they wanted us to enjoy the views of the lake and mountains. Did they hear me? The property was not full by any means - I don’t think we ever saw anyone utilizing the lower rooms either. I am being generous with the stars I gave them.
Rebecca
Stayed 1 night in Sep 2025




















