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Pousada Canela

3.0 star property

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Photo gallery for Pousada Canela

Lobby sitting area
Shower, towels, soap, toilet paper
Reception
Minibar, desk, soundproofing, free WiFi
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
R. Gen. Ernesto Dorneles, 333, Canela, 95680-000
  • Place, Joao Correa Square
    ‪6 min walk‬
  • Place, Stone House Theater
    ‪6 min walk‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪10 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪76 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, desk, soundproofing, free WiFi

Double Room

  • 160 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Minibar, desk, soundproofing, free WiFi

Twin Room

  • 162 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Multiple Beds

Minibar, desk, soundproofing, free WiFi

Triple Room, Multiple Beds

  • 162 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room, Multiple Beds

Minibar, desk, soundproofing, free WiFi

Quadruple Room, Multiple Beds

  • 230 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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The price is $30
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Total with taxes and fees
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About the neighborhood

Canela

With a stay at Pousada Canela in Canela (Canela Centro), you'll be within a 10-minute drive of Gramado Covered Street and Joao Correa Square. .This hotel is 0.4 mi (0.6 km) from Stone House Theater and 0.6 mi (0.9 km) from Teatro Municipal de Canela.

What's nearby

  • Joao Correa Square - 6 min walk - 0.3 miles
  • Stone House Theater - 6 min walk - 0.3 miles
  • Teatro Municipal de Canela - 7 min walk - 0.4 miles
  • Cathedral of Our Lady of Lourdes - 10 min walk - 0.6 miles
  • Canela Automobile Museum - 16 min walk - 0.9 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 108 min drive

Restaurants

  • ‪Ginger House Doces - ‬7 min walk
  • ‪Casa Da Velha Bruxa - ‬6 min walk
  • ‪Galangal Restaurante Asiático - ‬8 min walk
  • ‪Férreo - Restaurante E Fiambreria - ‬6 min walk
  • ‪Confeitaria Martha - ‬5 min walk

About this property

Pousada Canela

Pousada Canela offers 27 accommodations with minibars. 21-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 27 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
No pets and no service animals are allowed at this property

Property is also known as

Pousada Canela Hotel
Pousada Canela Brazil
Pousada Canela Hotel
Pousada Canela Canela
Pousada Canela Hotel Canela

Pousada Canela Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 42 reviews
Rating 8 - Good. 14 out of 42 reviews
Rating 6 - Okay. 7 out of 42 reviews
Rating 4 - Poor. 9 out of 42 reviews
Rating 2 - Terrible. 3 out of 42 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness

pesima pousada

Stayed 1 night in Jul 2021

8/10 Good

Andreia Tereza

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Magda Maria

Disliked: Cleanliness, room comfort

Hospedagem não atendeu as expectativas

Nao gostei da tv pequena e só dois canais tv aberta. Cafe da manhã fraquinho, a copeira mau humorada, o pior que vi até hoje. O vidro do box quebrou em cima de mim qdo fui tomar banho e o quarto ficou cheio de caco de vidro, sai para eles limparem e qdo retornei continuava cheio de caco de vidro e recepcionista falou que eu tomasse cuidado ao andar no quarto pq tinha cacos e que só iam limpar depois porque a prioridade era de quem estava chegando. No outro dia ainda tinha caco de vidro. Achei muita falta de respeito comigo que era hospede. E alem de eu sair cortada nas mãos e pernas ainda queriam que eu pagasse o vidro.
Stayed 2 nights in Jul 2021

4/10 Poor

ELIZABETH ramos e

Business traveler
Liked: Cleanliness, room comfort

Hospedada horríve. Nunca mais. de graça sai caro

Bom noite, somente a chegada foi satisfatória. Porque no dia seguinte começo o martírio. Porque nem no alto da pandemia quando estive em Gramado o café não era servido por ninguém os hospedes que se serviam. Na pousada o café era servido por uma pessoa totalmente despreparada e com uma tremenda mau vontade. O que ficou nítido era que os hospedes não servia porque o café era limitado. Café fraco, de fruta somente mamão e melão. O bolo duro e com cheiro forte de ovo. Eu pedi para a servente me fazer um misto quente, o pão. veio com meia fatia de queijo e meia fatia de presunto. Na ultima noite para completar não conseguia dormir porque o hospede acima no quarto (fiquei no térreo) fazia um barulho horrível parecia que o quarto iria caia na minha cabeça. Reclamei com o Sr Rui e uma senhora que falaram que não podia fazer nada. Cheguei o cúmulo de ameaçar chamar a Brigada em virtude do barulho e isso já eram 22 30 horas da noite. Simplesmente horrível. Para não falar que nada foi bom. a única coisa boa era a limpeza.(tb era o mínimo). Não vale o preço que se paga.
Stayed 5 nights in Jul 2021

2/10 Terrible

Fernando Raimundo flagra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrível muito mal atendido e o café da manhã péssimo não recomendo para ninguém
Stayed 1 night in Jul 2021

4/10 Poor

Tales

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Silvano Freitas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Helio

Traveled with family
Liked: Cleanliness, staff & service

Péssima

Quarto abafado,sem janela, café horrível frio, pouquicimo variedade ( sanduíche com meia fatia de queijo e presunto mine pastel)e ainda uma única pessoa servindo ( fila espera) não podia se servir,sem iluminação na rua, tv com 2 canais e tv aberta somente, sistema de calefação desligava a noitee sem controle ar condicionado.
Stayed 2 nights in Jul 2021

8/10 Good

Marilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo beneficio

Hotel limpo, boa cama, bom banho, enfim otimo custo benefício. Recomendo.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jul 2021

8/10 Good

Felipe

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2021

10/10 Excellent

Nathália

Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jun 2021

8/10 Good

Érico

Traveled with family
Liked: Cleanliness, staff & service
Pousada muito bem localizada, atendimento de toda a equipe excelente e muito prestativo . Água quentinha no chuveiro e na pia. Única observação é que acho que o sistema de aquecimento nos quartos poderia operar com mais intensidade, mas nada que comprometa a estadia . Voltaria novamente a pousada.
Stayed 7 nights in Jun 2021

8/10 Good

Greice

Liked: Cleanliness, staff & service, property conditions & facilities
Foi agradável! Porém senti falta de um pouco mais de opção no café. O chuveiro não aquece suficiente para a estacao e frio que estamos, ficou morno, e estamos no inverno precisa ser bem quentee. Saimos para um passeio as 7 da manha, tentei pedir adiantamento do cafe para antes das 7, para que saissemos alimemtalimentados ja que pagamos diaria com café, porem não fomos atendidos. No demais o local é aconchegante e agradavel.
Stayed 2 nights in Jun 2021

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei! Local agradavel, atendimento ótimo, pessoas educadas e simpaticas! Super recomendo! Nao sou de escrever comentarios e avaliar, mas este merecia!!
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não recomendo!!!

Infelizmente foi uma estadia péssima. Quarto sem calefação, ar condicionado que só funciona no modo verão, sem telefone para se comunicar com a recepção, chuveiro péssimo que não esquenta nada, tv extremamente pequena, café da manhã frio. Não recomendo!!!
Stayed 1 night in Jun 2021

10/10 Excellent

Rosilmara Aparecida

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

6/10 Okay

Alessandra

Stayed 2 nights in May 2021

8/10 Good

Daniela de Matos Schneide

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia Pousada Canela!

A estadia foi muito boa. O atendimento é excelente, funcionários muito atenciosos. O Café da manhã é simples mais é maravilhoso. Minha única observação é com relação a calefação nos quartos que deixou um pouquinho a desejar. No mais, tudo muito bom ! Com certeza voltaremos!
Stayed 1 night in May 2021

4/10 Poor

Edi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhosa

Foi maravilhosa, a pousada é excelente, proximo ao centro, possui tudo, muito apropriada para um casal romântico.
Stayed 2 nights in May 2021

6/10 Okay

DIEGO

Traveled with family

Pousada canela

Local razoável, muita aglomeração no café da manhã. Controles do ar condicionado não estavam quarto.
Stayed 1 night in May 2021

8/10 Good

Andréa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa estadia!

Hotel simples, boa localização. O café deixou a desejar. Bom custo beneficio.
Stayed 1 night in May 2021