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DoubleTree by Hilton Caracol Canela

4.0 star property

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Photo gallery for DoubleTree by Hilton Caracol Canela

A DoubleTree by Hilton hotel entrance with a stone facade, illuminated signage, and a glass door leading inside.
A modern living room with a blue sofa, wooden chairs, and built-in shelves with decorative items and plants.
A modern interior with a sofa, chairs, and a coffee table in a lounge area.
A spacious lobby with a modern wooden ceiling design, a seating area with sofas, and a bar with stools.
A modern interior with a wooden ceiling, built-in shelves, a sofa, and a coffee table.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
The current price is $103
$100 nightly
$103 total
Total with taxes and fees
Sep 1 - Sep 2

Explore the area

View in a map
Rua José Pedro Piva, 277, Canela, RS, 95680-000
  • Place, Steam World
    ‪13 min walk‬
  • Place, Parque Terra Magica Florybal
    ‪2 min drive‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪2 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪96 min drive‬

Room options

View all photos for Standard Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Standard Double Room, City View

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room, City View

A hotel room with two beds, wooden panel walls, a bedside table with a lamp, and a phone.

Standard Twin Room, City View

10.0 out of 10
Exceptional
(22 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Deluxe Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, City View

A hotel room with two beds, wooden panel walls, a bedside table with a lamp, and a phone.

Deluxe Twin Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Exclusive Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Exclusive Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Luxury Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Presidential Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Premium Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE Presidential WITH VIEWS

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE CITY VIEW

  • Sleeps 4
  • Free WiFi

DOUBLE CITY VIEW KING BED

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Canela

With a stay at DoubleTree by Hilton Caracol Canela in Canela (Vila Suzana), you'll be within a 15-minute drive of Gramado Covered Street and Black Lake Park. .This hotel is 0.4 mi (0.6 km) from Canela Automobile Museum and 0.8 mi (1.2 km) from Space Adventure Canela.

What's nearby

  • Canela Automobile Museum - 7 min walk - 0.4 miles
  • Steam World - 13 min walk - 0.7 miles
  • Joao Correa Square - 18 min walk - 1.0 mile
  • Parque Terra Magica Florybal - 2 min drive - 0.9 miles
  • Cathedral of Our Lady of Lourdes - 2 min drive - 1.5 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 95 min drive

Restaurants

  • ‪Tri Hotel Canela - ‬8 min walk
  • ‪Galangal Restaurante Asiático - ‬14 min walk
  • ‪Pappardelle - ‬12 min walk
  • ‪Abbiamo Fatto - Pizza Napoletana - ‬11 min walk
  • ‪Terrazo - ‬14 min walk

About this property

DoubleTree by Hilton Caracol Canela

DoubleTree by Hilton Caracol Canela offers 105 air-conditioned accommodations with espresso makers and safes. LED televisions come with cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Canela hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 105 air-conditioned rooms featuring espresso makers and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones and safes, and housekeeping is provided daily.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
DoubleTree by Hilton Caracol Canela has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 35 per night)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: BRL 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 45.734.841/0001-60

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

DoubleTree by Hilton Caracol Canela Hotel
DoubleTree by Hilton Caracol Canela Canela
DoubleTree by Hilton Caracol Canela Hotel Canela

DoubleTree by Hilton Caracol Canela Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 189 out of 204 reviews
Rating 8 - Good. 10 out of 204 reviews
Rating 6 - Okay. 4 out of 204 reviews
Rating 4 - Poor. 0 out of 204 reviews
Rating 2 - Terrible. 1 out of 204 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Good place.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I recommend this hotel
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Adriana

Excelente
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities
amazing!!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel! E instalaçãoes!! Café maravilhoso!! Nota 10 em tudo!!!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto novo e limpo! Toalhas e roupas de cama de ótima qualidade
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Adriana Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bonito, novo e confortável. Chuveiro excelente, cama macia e café da manhã com bastante variedade e bem gostoso. A única coisa é que o hotel estava muito cheio e os pedidos do café estavam demorados. Equipe de atendimento simpática e prestativa.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiência incrível! ✨ Fomos surpreendidos desde o primeiro momento: equipe extremamente atenciosa, tudo muito limpo, cheiroso e um quarto simplesmente delicioso de ficar. Café da manhã maravilhoso e os melhores cookies que já comi! 🍪💙 E pensar que foi uma escolha de última hora… virou uma das melhores estadias que já tivemos!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ainda com as instalações relativamente novas, sem problemas.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adoramos o hotel. Moderno, limpo, silencioso. Funcionários atenciosos. Quarto aconchegante. O café da manhã maravilhoso. Além do bufet, um cardápio para pedidos extras. É um lugar que voltaremos sem dúvida
Ambientes agradáveis
Café da manhã delicioso
Lindo fim de tarde
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Pessoal bem atencioso e pronto para ajudar
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo custo-benefício, e uma equipe de colaboradores muito qualificada. Em especial Yago e Flávia.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

CRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostamos e pretendemos retomar no próximo ano
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Café da manhã perfeito. Atendimento da equipe muito atencioso! Ótima academia! Piscina bem aquecida e coberta!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo café da manhã. Funcionarios atenciosos. Quarto novo e amplo.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Sempre muito bom! So não informam que o estacionamento é pago.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Otima
Stayed 1 night in Mar 2026
Verified review

8/10 Good

luiz antonio

Liked: Cleanliness, amenities, property conditions & facilities
sim
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Paulo Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel desdee a recepção estão de parabéns, quarto limpo e organizado, equipe de funcionários educados e prestativos; instalações novas e completas para atender os hóspedes; um ambiente ideal para familia, pretendo retornar ao hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Solange Alves

Liked: Cleanliness, staff & service, amenities
Adorei o Hotel
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Andre Antonio

Liked: Cleanliness, staff & service, amenities
A limpeza e cuidado com a arrumação do quarto e as dependências do hotel , cordialidade dos colaboradores desde a recepção, café da manhã até mesmo o carinho do bilhete manuscrito da mamadeira
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

CICERA

Liked: Cleanliness, staff & service, amenities
Quarto impecável, equipe bem atenciosa e café espetacular
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Marisa Maria

Liked: Cleanliness, staff & service, amenities
Excelente em todos os itens
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, amenities
Ótimo hotel! Novo, moderno e limpo. Equipe muito simpática, e café da manhã excelente!
Stayed 1 night in Feb 2026

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