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DoubleTree by Hilton Caracol Canela

Property class: 4

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Photo gallery for DoubleTree by Hilton Caracol Canela

A DoubleTree by Hilton hotel entrance with a stone facade, illuminated signage, and a glass door leading inside.
A spacious lobby with a modern wooden ceiling design, a seating area with sofas, and a bar with stools.
A bar area with a central island, seating, and a television screen displaying a sports event.
A modern interior with a sectional sofa, wooden chairs, a coffee table, and a fireplace.
A hotel room with a bed, a bedside table, a TV, a wardrobe, and a bathroom visible through an open door.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
The current price is $77
$75 nightly
$77 total
Total with taxes and fees
Dec 8 - Dec 9

Explore the area

View in a map
Rua José Pedro Piva, 277, Canela, RS, 95680-000
  • Place, Canela Automobile Museum
    ‪7 min walk‬
  • Place, Steam World
    ‪13 min walk‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪2 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪96 min drive‬

Room options

View all photos for Standard King

A hotel room with a bed, bedside table with a lamp, a telephone, a window with curtains, and a small table with a tray of items.

Standard King

9.8 out of 10
Exceptional
(15 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Family

A hotel room with two beds, a wooden headboard, a bedside table with a lamp, a small table with snacks, and a wooden bench.

Standard Family

10.0 out of 10
Exceptional
(29 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury King

A hotel room with a bed, bedside table with a lamp, a telephone, a window with curtains, and a small table with a tray of items.

Luxury King

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Family

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Luxury Family

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Garden King

A hotel room with a large bed, a bedside table with a lamp, a small table with a tray, and a chair.

Luxury Garden King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master King Suite

A hotel room with a large bed, a bedside table with a lamp, and a headboard with a unique design.

Master King Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suíte Premium King

A hotel room with a large bed, a bedside table with a lamp, and a headboard with a unique design.

Suíte Premium King

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed, Mobility Accessible

A hotel room with a large bed, bedside tables, a desk with a chair, and a window with curtains.

Standard Double Room, 1 Queen Bed, Mobility Accessible

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, Garden View

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Deluxe Room, Garden View

  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a desk, two chairs, and a small table.

Junior Suite, 1 King Bed

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mobility Accessible

A hotel room with a large bed, bedside tables, a desk with a chair, a TV, and a view of the city through the window.

Junior Suite, 1 King Bed with Sofa bed, Mobility Accessible

  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Suite, 1 King Bed

A hotel room with a bed, bedside table, lamp, chair, and a small table with a tray.

Royal Suite, 1 King Bed

  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed, Hot Tub

A hotel room with a bed, a sofa, a small table, a mirror, and a TV.

Grand Suite, 1 King Bed with Sofa bed, Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, City View

Room

Deluxe Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

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About the neighborhood

Canela

With a stay at DoubleTree by Hilton Caracol Canela in Canela (Vila Suzana), you'll be within a 10-minute drive of Gramado Central Avenue and Gramado Covered Street. .This hotel is 0.4 mi (0.6 km) from Canela Automobile Museum and 0.7 mi (1.2 km) from Museu dos Beatles.

What's nearby

  • Canela Automobile Museum - 7 min walk - 0.4 miles
  • Steam World - 13 min walk - 0.7 miles
  • Canela Fashion Museum - 16 min walk - 0.9 miles
  • Parque Terra Magica Florybal - 2 min drive - 0.9 miles
  • Cathedral of Our Lady of Lourdes - 2 min drive - 1.5 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 95 min drive

Restaurants

  • ‪Galangal Restaurante Asiático - ‬14 min walk
  • ‪Xis da Serra (Xis da Loiva) - ‬12 min walk
  • ‪Terrazo - ‬14 min walk
  • ‪Santo Bistrô e Café - ‬14 min walk
  • ‪Abbiamo Fatto - Pizza Napoletana - ‬11 min walk

About this property

DoubleTree by Hilton Caracol Canela

DoubleTree by Hilton Caracol Canela offers 105 accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch Smart televisions come with cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Canela hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 105 guestrooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones and safes, and housekeeping is provided daily.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
DoubleTree by Hilton Caracol Canela has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 35 per night)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: BRL 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

DoubleTree by Hilton Caracol Canela Hotel
DoubleTree by Hilton Caracol Canela Canela
DoubleTree by Hilton Caracol Canela Hotel Canela

DoubleTree by Hilton Caracol Canela Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 247 out of 267 reviews
Rating 8 - Good. 13 out of 267 reviews
Rating 6 - Okay. 6 out of 267 reviews
Rating 4 - Poor. 0 out of 267 reviews
Rating 2 - Terrible. 1 out of 267 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good place.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I recommend this hotel
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Excelente
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Top Top Top Top Top Top Top Top
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
amazing!!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom hotel. Recomendo. Melhor que o padrão da região.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo excelente! Desde o checkin ao checkout.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel novo, quarto muito bom , lençóis e toalhas maravilhosos, Porém a piscina é pequena e a água estava fria. Café da manhã achei com poucas opções em pães, e as que tinham estavam ruins !!!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, funcionários atenciosos, ótima academia, café da manhã maravilhoso
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelência é o que definiu nossa estadia no hilton em canela RS, tudo perfeito
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe de colaboradores extremamente treinados e educados, o serviço em todos os níveis (Recepção, camareiras, garçons e toda staff). Café da manhã incriável, variedade e Manu sofisticado.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ficamos maravilhados com a equipe e com o hotel como um todo. Está salvo nos favoritos e voltaremos com toda ctza.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel extremamente novo e com a equipe muito solícita.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo excelente. Ótima equipe.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foram dias incríveis! O atendimento foi excelente, a limpeza impecável e o café da manhã muito bom. Apenas um ponto me chamou a atenção: percebi que os recepcionistas permanecem em pé durante todo o expediente, sem a possibilidade de se sentar. Imagino que deva ser bastante cansativo passar tantas horas nessa condição. Talvez seja um aspecto que o hotel possa reavaliar para proporcionar mais conforto à equipe, sem comprometer a qualidade do atendimento.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hospedagem, apartamento acomodou muito bem a família.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar moderno, ótimo café da manhã, atendimento impecável. Voltaremos!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minha experiência foi incrível. O hotel, localizado em Canela, tem uma excelente localização, bem próximo de Gramado. As instalações são impecáveis, muito bem cuidadas e confortáveis. Além disso, todos os funcionários foram extremamente prestativos, educados e atenciosos durante toda a estadia. Sem dúvida, foi uma experiência maravilhosa e um lugar que eu recomendo.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, café da manhã
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom o hotel , café da manhã muito bom! Ótima localização também a menos den10 minutos de carro do centro de Gramado
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente em todos os aspectos!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito novo hotel ,tudo muito bom ! Café excelente
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O café da manhã e o quarto são maravilhosos.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel está Impecável! Parabéns!
Stayed 1 night in Jun 2026

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