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Hotel Serra Nevada

Property class: 3.5

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Photo gallery for Hotel Serra Nevada

A hotel entrance with a sign, paved walkway, and illuminated windows.
A pool area with two hot tubs, a staircase, and a seating area with chairs and a potted plant.
A multi-story hotel with a central entrance, surrounded by lush greenery and purple flowers.
A metal bucket with a bottle and glasses on a table, a small potted plant, and a bed with a swan-shaped pillow in the background.
A buffet with various fruits, cheeses, and meats.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $83
$79 nightly
$83 total
Total with taxes and fees
Oct 26 - Oct 27

Explore the area

View in a map
Av. Osvaldo Aranha, 610, Canela, RS, 95680-000
  • Place, Canela Automobile Museum
    ‪3 min walk‬
  • Place, Joao Correa Square
    ‪8 min walk‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪14 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪97 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with two beds, a TV, a desk, a chair, and a window with curtains.

Deluxe Room

8.8 out of 10
Excellent
(9 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

View all photos for Single or Twin Luxury Room

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Single or Twin Luxury Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Duplex Suite

A modern bathroom with a large mirror, a sink, and a shower area.

Duplex Suite

8.0 out of 10
Very good
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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  • Breakfast included
  • Pet friendly
  • Free WiFi
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4.6 out of 5, Wonderful, 975 reviews
$79 nightly
The price is $82
Oct 25 - Oct 26
Total with taxes and fees
Laghetto Vivace

About the neighborhood

Canela

Located in Canela (Canela Centro), Hotel Serra Nevada is within a 5-minute walk of Canela Automobile Museum and within 2 minutes by car from Parque Vale Dos Dinossauros..This family-friendly hotel is 1.4 mi (2.2 km) from Parque Terra Magica Florybal and 1.4 mi (2.2 km) from Steam World.

What's nearby

  • Canela Automobile Museum - 3 min walk - 0.2 miles
  • Joao Correa Square - 8 min walk - 0.4 miles
  • Stone House Theater - 8 min walk - 0.4 miles
  • Cathedral of Our Lady of Lourdes - 14 min walk - 0.8 miles
  • Steam World - 20 min walk - 1.1 miles

Getting around

  • Salgado Filho Intl. Airport (POA) - 148 min drive

Restaurants

  • ‪Churrascaria Espelho Gaucho - ‬8 min walk
  • ‪Galangal Restaurante Asiático - ‬4 min walk
  • ‪Bistrot Cheiro De Canela - ‬7 min walk
  • ‪Terrazo - ‬4 min walk
  • ‪Cannelé Bistrot - ‬6 min walk

About this property

Hotel Serra Nevada

Hotel Serra Nevada offers 101 accommodations with safes and hair dryers. LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Canela hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and ceiling fans.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 150.0 per night

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: BRL 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Serra
Hotel Serra Nevada
Hotel Serra Nevada Canela
Serra Hotel
Serra Nevada Canela
Hotel Serra Nevada Canela, Brazil
Hotel Serra Nevada Hotel
Hotel Serra Nevada Canela
Hotel Serra Nevada Hotel Canela

Hotel Serra Nevada Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 219 out of 387 reviews
Rating 8 - Good. 129 out of 387 reviews
Rating 6 - Okay. 27 out of 387 reviews
Rating 4 - Poor. 9 out of 387 reviews
Rating 2 - Terrible. 3 out of 387 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiquei num duplex. As camas são confortáveis. O aquecimento por calefação é muito bom. Senti falta de guarda-roupa no andar de baixo. As instalações são antigas, mas bem conservadas. A equipe de funcionários é muito gentil. Há serviço de manobrista. O café da manhã é diversificado e houve dias de brunch. Há espaço de sinuca, que as crianças amaram. A localização é excelente, na saída para a estrada Gramado-Canela. Também dá para ir à pé ao centro de Canela.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito bom, quarto limpo e organizado, ótimo atendimento e ótima estrutura!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tudo perfeito recomendo,
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo e café maravilhoso
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sempre que vou a gramado fico nesse hotel., pois me sinto em casa . Ele é nota mil da limpeza, atendimento, funcionários, comida, área de lazer . Tudo perfeito! Se eu for mil vezes as mil vezes será aqui.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento impecável e super acessível a todo momento!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estamos retornando ao Serra Nevada, é muito viver alguns dias no clima da Serra, e o hotel nos proporciona ficar aquecidos tanto nos quartos como em todos os espaços, a equipe sempre atenciosa e prestativa, cuidando para termos um excelente café da manhã, mantendo os quartos sempre limpos. Indico o Serra Nevada.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

O hotel era Maravilhoso tinha tudo que precisamos.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nossa sem palavras, tudo simplesmente perfeito, a equipe de colaboradores estão de parabéns ambiente agradável, não dá vontade de vir embora.Vamos voltar com certeza. Super indico nota mil.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente café da manhã e com horário estendido
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Localização maravilhosa. Perto de tudo em canela. Da para fazer tudo a pé. Super recomendo
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto bem limpo, funcionários muito prestativos, café da manhã bem variado, gostamos muito!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo sempre de ótimo qualidade, excelente atendimento dos funcionários.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Recomendo. Equipe cordial, check-in e check-out rápido e descomplicado. Infra do Hotel boa com bar, restaurante, piscina aquecida. Estacionamento disponível e sem custo o que é um diferencial. Café da manhã de domingo fantástico. Muito próximo do centro de Canela / Igreja, da para ir a pé em 15 min no máximo. Hotel Antigo mas nada que o desabone por isso.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
Todo bien! Para viaje de trabajo, la estructura es un poco vieja pero todo super
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Equipe e localização.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Segunda vez que escolhemos o Serra Nevada. Excelente custo e benefício! Atendimento impecável, quarto ótimo, café da manhã ótimo. Crítica construtiva, academia simoles, podia ter um ventilador pelo menos, pois fica muito úmido lá dentro.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Salão café manhã muito pequeno, só tem 1 elevador (não dava conta). Sempre íamos pela escada.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionários muito empáticos e prestativos. Bom café da manhã
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia agradável, staff eficiente e simpáticos.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

FRUSTRAÇÃO TOTAL

Reservei na sexta, para entrada no sábado. Veio a confirmação da reserva por email, só que ao chegar no Hotel fomos informados que desde 01/09, ja não havia mais vaga no hotel. Como vendem ou reservam uma vaga QUE NÃO EXISTIA??? FRUSTRAÇÃO TOTAL.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manha , nao era igual da foto que vi no insta,nao era com grande variedades . Do mais nota 10
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fui e me hospedei com minha namorada… não sei se tem relação mas somos novos (tenho 23 anos e ela 20) e sentimos que não nos trataram com o mesmo nível que outros hospedes… exemplo eu e minha namorada estávamos com nossas malas(eram muitas) e o moço que ficava ali para ser a recepção do hotel ficou me olhando e nem se quer se importou em tentar ajudar abrindo a porta para nos. Quando voltei do carro o mesmo moço estava abrindo a porta para outro casal que se quer tinha algo atrapalhando eles ou que impedia os mesmo de abrir a porta. Obs: isso ocorreu no check-in e check-out. No restante dos quesitos achei o hotel aconchegante, seguro e completo. E principalmente com o café da manhã maravilhoso e completo.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo beneficio

O hotel é muito bom, tem um ótimo café da manhã e uma localização muito boa também.
Stayed 2 nights in Aug 2025