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Hotel Alto da Serra

3.0 star property

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Photo gallery for Hotel Alto da Serra

Chalet | Minibar, blackout drapes, iron/ironing board, free WiFi
Interior entrance
Buffet
Chalet | Minibar, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Rua Borges de Medeiros, 999, Canela, RS, 95670-000
  • Place, Cathedral of Our Lady of Lourdes
    ‪6 min walk‬
  • Place, Joao Correa Square
    ‪9 min walk‬
  • Place, Teatro Municipal de Canela
    ‪9 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪77 min drive‬

Room options

View all photos for Chalet

Chalet | Minibar, blackout drapes, iron/ironing board, free WiFi

Chalet

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Apartment

Minibar, blackout drapes, iron/ironing board, free WiFi

Standard Apartment

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Apartment

Luxury Apartment | Minibar, blackout drapes, iron/ironing board, free WiFi

Luxury Apartment

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment

Minibar, blackout drapes, iron/ironing board, free WiFi

Standard Apartment

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Double Room Deluxe

Minibar, blackout drapes, iron/ironing board, free WiFi

Double Room Deluxe

  • 215 sq ft
  • Sleeps 2

View all photos for 1-Bedroom Apartment Standard

Minibar, blackout drapes, iron/ironing board, free WiFi

1-Bedroom Apartment Standard

  • 161 sq ft
  • Sleeps 2

View all photos for Bungalow Standard

Minibar, blackout drapes, iron/ironing board, free WiFi

Bungalow Standard

  • Sleeps 3

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About the neighborhood

Canela

With a stay at Hotel Alto da Serra, you'll be centrally located in Canela, within a 10-minute drive of Gramado Covered Street and Cathedral of Our Lady of Lourdes. .This hotel is 0.5 mi (0.9 km) from Teatro Municipal de Canela and 0.6 mi (0.9 km) from Joao Correa Square.

What's nearby

  • Cathedral of Our Lady of Lourdes - 6 min walk - 0.3 miles
  • Joao Correa Square - 9 min walk - 0.5 miles
  • Teatro Municipal de Canela - 9 min walk - 0.5 miles
  • Stone House Theater - 10 min walk - 0.6 miles
  • Canela Automobile Museum - 20 min walk - 1.1 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 108 min drive

Restaurants

  • ‪Caracol Gourmet - ‬5 min walk
  • ‪Casa Agridoce - ‬9 min walk
  • ‪Bistrô Sabor de Mel - ‬7 min walk
  • ‪Le Bari Café - ‬2 min walk
  • ‪Container Bistrot - ‬6 min walk

About this property

Hotel Alto da Serra

Hotel Alto da Serra offers 20 accommodations with minibars and complimentary toiletries. LCD televisions are featured in guestrooms.

Bathrooms include showers. This Canela hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 20 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include phones and blackout drapes/curtains, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.
Take advantage of the hotel's room service. A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1995
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Alto da Serra Canela
Alto da Serra Canela
Hotel Alto da Serra Hotel
Hotel Alto da Serra Canela
Hotel Alto da Serra Hotel Canela

Hotel Alto da Serra Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 48 out of 83 reviews
Rating 8 - Good. 29 out of 83 reviews
Rating 6 - Okay. 3 out of 83 reviews
Rating 4 - Poor. 3 out of 83 reviews
Rating 2 - Terrible. 0 out of 83 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service
O hotel é limpo e os atendentes são muito gentis.
Stayed 1 night in Nov 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ótimo
Stayed 1 night in Oct 2025

10/10 Excellent

Marinete Pavan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, room comfort
Localização ótimo. Bom café.
Stayed 1 night in Oct 2025

10/10 Excellent

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opcao em Canela

Stayed 2 nights in Aug 2025

10/10 Excellent

Lidiane F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Fábio

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rogério

Stayed 1 night in Jun 2025

10/10 Excellent

Jeferson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

FLAVIA

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Luciano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Fabricio

Stayed 2 nights in Aug 2023

8/10 Good

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Pedro Paulo

Stayed 3 nights in Oct 2022

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2022

10/10 Excellent

Jorge Leandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otima
Stayed 2 nights in Sep 2022

8/10 Good

Camis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Debora Thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aconchego... Eficiência... Bem-Estar !!!!

Hotel bem localizado na região, próximo a avenida principal, local aconchegante, acomodação limpa e organizada, equipe da recepção (Sr. Maurício nos forneceu várias informações que viabilizou nossa estadia na cidade), limpeza e copa são eficientes, dedicados, educados e simpáticos.... Café da manhã variado... Super recomendo !!!!
Stayed 5 nights in Jun 2022

10/10 Excellent

Paulo Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paz e tranquilidade perto do centro de Canela

Quarto grande, banheiro com hidromassagem é diferencial, bom sistema de aquecimento (estava muito frio), café da manhã bom , perto do centro mas bem silencioso
Stayed 2 nights in May 2022

10/10 Excellent

Márcio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Tatiana dos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Juliane

Stayed 1 night in Feb 2022

10/10 Excellent

AKRAM KMAL

Stayed 1 night in Feb 2022