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Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive

4.5 star property

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Photo gallery for Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
View from property
2 restaurants; breakfast, lunch, and dinner served
View from room
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Pet friendly

Explore the area

View in a map
Fracc. Laguna Mar SM. 7 Mza. 75, Lotes 15 y 16, Carretera Sac-Bajo, Isla Mujeres, QROO, 77400
  • Place, Garrafon Natural Reef Park
    ‪1 min walk‬
  • Place, Dolphin Discovery
    ‪2 min walk‬
  • Place, Joysxee Floating Bottle Island
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪95 min drive‬

Room options

View all photos for Junior Suite King Ocean Front

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite King Ocean Front

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Room

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite

  • Resort view
  • 2067 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Double Ocean Front

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite Double Ocean Front

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Veranda Ocean Front King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite Veranda Ocean Front King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite King Superior Ocean Front

Junior Suite King Superior Ocean Front | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite King Superior Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Isla Mujeres

With a stay at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive in Isla Mujeres, you'll be 0.1 mi (0.1 km) from Garrafon Natural Reef Park and 4.4 mi (7.1 km) from North Beach. .This all-inclusive property is 9.1 mi (14.7 km) from Mujeres Beach and 13.5 mi (21.8 km) from Cancun Mall.

What's nearby

  • Garrafon Natural Reef Park - 1 min walk - 0.1 miles
  • Dolphin Discovery - 2 min walk - 0.1 miles
  • Joysxee Floating Bottle Island - 9 min walk - 0.5 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.2 miles
  • North Beach - 14 min drive - 5.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 126 min drive

Restaurants

  • ‪Icebar - ‬15 min walk
  • ‪oscar's grills pizzas - ‬4 min drive
  • ‪Isla Brewing Company Beer Garden - ‬6 min drive
  • ‪Dolphin Discovery - ‬5 min drive
  • ‪La Carbonera 22 - ‬16 min walk

About this property

Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive

Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive offers 35 accommodations, which are accessible via exterior corridors and feature DVD players and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include hot stone massages and body treatments. The spa is equipped with a mud bath and a hot tub. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.
Make yourself at home in one of the 35 guestrooms featuring DVD players and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages and body treatments. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. This Mediterranean property also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy Italian cuisine at Casa Rolandi, one of the property's 2 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Casa Rolandi - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Le Metissage - Overlooking the ocean and pool, this restaurant specializes in Fusion cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Land activities

Bicycling
Fitness facilities

Lessons/classes/games

Cooking
Pilates
Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Casa Rolandi
  • Le Metissage

Things to do

  • 3 outdoor pools
  • Boat tours
  • Fishing
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Mud bath
  • Thalassotherapy

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is accessible via catamaran transfer from Lote I-03 Manzana 12, 77520 Cancún, Q.R. (Dreams Vista Cancun Hotel pier). Scheduled transfers to and from the property are available 6 AM-10 PM. To guarantee transfers, guests must contact the property with their flight details at least 1 day before their expected arrival. Transfers outside of scheduled departures or arrivals will have to use a private service (surcharge).

Renovations and closures

This property is closed from April 14 2025 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Villa Rolandi Thalasso SPA Gourmet & Beach Club
Villa Rolandi Thalasso SPA Gourmet Beach Club
Villa Rolandi Thalasso SPA Gourmet Beach Club Isla Mujeres
Zoetry Villa Rolandi Isla Mujeres Cancun All Inclusive
Zoetry Villa Rolandi Cancun All Inclusive
Zoetry Villa Rolandi Isla Mujeres Cancun
Zoetry Villa Rolandi Cancun
Zoetry Villa Rolandi Cancun All Inclusive All-inclusive property
Zoetry Rolan Cancun Inclusive
Zoetry Villa Rolandi Isla Mujeres Cancun Hotel
Zoetry Villa Rolandi Cancun Hotel
Zoetry Villa Rolandi Cancun
Hotel Zoetry Villa Rolandi Isla Mujeres Cancun Isla Mujeres
Isla Mujeres Zoetry Villa Rolandi Isla Mujeres Cancun Hotel
Hotel Zoetry Villa Rolandi Isla Mujeres Cancun
Zoetry Villa Rolandi Isla Mujeres Cancun Isla Mujeres
Zoetry Villa Rolandi Isla Mujeres Cancun All Inclusive
Hotel Villa Rolandi Thalasso SPA Gourmet Beach Club
Zoetry Villa Rolandi Cancun
Zoetry Villa Rolandi Isla Mujeres Cancun
Zoetry Villa Rolandi Isla Mujeres Cancun All Inclusive
Zoetry Villa Rolandi Isla Mujeres Cancun Optional All Inclusive

Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 332 out of 445 reviews
Rating 8 - Good. 71 out of 445 reviews
Rating 6 - Okay. 19 out of 445 reviews
Rating 4 - Poor. 14 out of 445 reviews
Rating 2 - Terrible. 9 out of 445 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
We loved the staff, and the location of the hotel
Stayed 6 nights in Mar 2023
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with amazing staff.
Verified

10/10 Excellent

Mary-Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service; great boutique hotel to get away and be pampered; fantastic food
Verified

10/10 Excellent

Panagiotis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great repeat stay at the Zoetry… everything was great!
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
It truly was a home away from home!
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

MANDIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and service.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Edwin Holt Moore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort delivered as to all aspects as advertised!
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Karen Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so positive and helpful. The food was incredible and the pools were beautiful. Stunning, quiet property.
Stayed 6 nights in Nov 2022
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are very nice and friendly, and the restaurant for dinner is excellent. Definitely recommend it to my friends.
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

estela

Liked: Cleanliness, staff & service, amenities
Food and service are beyond excellent. The resort needs a face lift.
Stayed 6 nights in Sep 2023
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique resort. Perfect for relaxing! The pools and private beach were wonderful and maintained. The food options were minimal but delicious and always available. The staff was very helpful and friendly.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service
Love Zoetry, The staff Leo, Jorge, Ivan the service is exceptional all the people that servers us phenomenal. The place is a paradise I cannot wait to go back in 2025 when it will go through a renovation. The food was excellent, music, the beach so nice.
Stayed 6 nights in Mar 2024
Verified

6/10 Okay

William G

Food was good. Property rundown
Stayed 5 nights in May 2023
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property & staff were great. The experience with Expedia was terrible.
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility, rooms, pools and beach are clean and beautiful but the best thing about the hotel was the service. The entire staff was beyond helpful with everything. They were extremely friendly provided amazing customer service. I will definitely be back!
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Quiet. Food was great and accommodating to my food allergies
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Christina Cortez

Liked: Cleanliness, staff & service, property conditions & facilities
Zoëtry is amazing. Needs a bit upgrade but great hospitality. Will be back
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities
Isla Mujeres is a paradaise. But the hotel is a little bit old. But the food in Rolandis Restaurant was amazing and the staff. David of reception was very nice with us. I love my honey moon!
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Villa Rolandi. Very attentive staff, two great restaurants, lovely amenities. They are about to undergo remodeling so there were construction noises during the day. That was the only downside, and it was slight. We would come back!
Stayed 7 nights in Mar 2024
Verified

4/10 Poor

India

Disliked: Staff & service, property conditions & facilities
beach view, private charter and food are the only good thing about this hotel. Staff accused us of using drugs , very annoying lobby guy hustling us to buy things every night , the bed is so uncomfortable, they over charge for golf cart i really could go on and on. We love mexico and loved the island this will be our only stay at Zoetry what a shame. No VIP offers at all and wanted 2.5 hours to check in to room.
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and food

This small hotel has top notch service. There is private small craft ferrying from Cancun directly to the property. The rooms are a little bit outdated, but the resort will undergo major renovations soon. Service is what makes the difference here. This is a high end all inclusive resort that serves a la carte and no Buffett ( 2 restaurants with top notch chefs) . Check in was seamless. Alfredo the waiter at the Restaurant Rolandi’s made our stay very pleasant. Leo, the great organizer at the pool was very nice. If you want to stay away from the crowds, the drinking games at the pool, the loud music calling for water aerobics, lines at the bufette; but instead you want to enjoy a private experience, this is your resort.
Stayed 4 nights in Feb 2023
Verified

2/10 Terrible

LINDA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had to change rooms 3 times within 24 hours. AC issues. Our first room registered 82 deg and after 8 hrs they kept saying just give it 15 more mins! Finally moved us to another room at 10 o’clock at night and that room wasn’t much better. Finally the next day around noon we got a room with decent AC. The balcony was nice but dirty and the chairs were about to break.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Zoetry was first class! The staff went above and beyond for us. Even when we took a cab to Playa Norte they ran out and offered a cooler with ice and drinks before we left! Anytime we needed anything they were at our room under 10 minutes. The spa was the best service we had ever and resort was gorgeous always super clean. The food was great! One of the restaurants is French which we don’t care much for that type of food but the other restaurant had great food. The ease of booking transportation to the resort from the airport through the front desk was a breeze. One of my guests is pretty picky when it comes to food and service and she was completely blown away. Yeh resort is on the smaller side and meant for people who want peace. If you have a party group and don’t know how to act when drinking, consider staying in Cancun. This resort is super low key and tranquil. 10/10!
Stayed 4 nights in Aug 2022