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Hotel Secreto

4.0 star property

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Photo gallery for Hotel Secreto

Beach/ocean view
Superior- Ground Floor King | Beach/ocean view
Executive -Fourth Floor king | Premium bedding, in-room safe, individually furnished, desk
On the beach
Aerial view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Sección Lote 11, Isla Mujeres, QROO, 77400
  • Place, beach near Centro
    ‪2 min walk‬
  • Place, Parador Fotográfico
    ‪2 min walk‬
  • Place, North Beach
    ‪1 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪83 min drive‬

Room options

View all photos for Deluxe -Second & Third Floor King

Premium bedding, in-room safe, individually furnished, desk

Deluxe -Second & Third Floor King

10.0 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Executive -Fourth Floor king

Executive -Fourth Floor king | Premium bedding, in-room safe, individually furnished, desk

Executive -Fourth Floor king

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Superior- Ground Floor King

Premium bedding, in-room safe, individually furnished, desk

Superior- Ground Floor King

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

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About the neighborhood

Isla Mujeres

With a stay at Hotel Secreto in Isla Mujeres (Centro - Supmza 001), you'll be within a 5-minute walk of North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This beach hotel is 0.5 mi (0.8 km) from Isla Mujeres Ferry Terminal and 13.6 mi (21.8 km) from Playa Tortugas.

What's nearby

  • beach near Centro - 2 min walk - 0.1 miles
  • Parador Fotográfico - 2 min walk - 0.1 miles
  • North Beach - 1 min drive - 0.3 miles
  • Isla Mujeres Cemetery - 1 min drive - 0.3 miles
  • Miguel Hidalgo - 1 min drive - 0.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 118 min drive

Restaurants

  • ‪Stingray - ‬4 min walk
  • ‪Buho's - ‬4 min walk
  • ‪Cañabar Beach Club - ‬5 min walk
  • ‪Rock Bar - ‬5 min walk
  • ‪Lola Valentina - ‬4 min walk

About this property

Hotel Secreto

Hotel Secreto offers 12 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Beds feature premium bedding. This Isla Mujeres hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has couples treatment room(s). Services include massages.
Make yourself at home in one of the 12 individually furnished guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Hotel Secreto Isla Mujeres
Secreto Isla Mujeres
Secreto Hotel Isla Mujeres
Secreto Isla Mujeres
Hotel Secreto Hotel
Hotel Secreto Isla Mujeres
Hotel Secreto Hotel Isla Mujeres

Hotel Secreto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 293 out of 339 reviews
Rating 8 - Good. 32 out of 339 reviews
Rating 6 - Okay. 7 out of 339 reviews
Rating 4 - Poor. 5 out of 339 reviews
Rating 2 - Terrible. 2 out of 339 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff at Secreto is top notch! Rooftop bar is a lot of fun too
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
A perfect location. The room was brilliant and the staff very friendly and helpful. We really enjoyed the Hotel Secreto
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Michelle

Loved rooftop bar, staff were great, was afraid because there were a few reviews where they said
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place. Clean, comfortable. The views and roof top bar are fantastic. The staff are so friendly and profesional you will not go wrong booking here.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Tim

Liked: Cleanliness
Disliked: Amenities
Beach rocky, hotel good for price. Room comfortable and quiet.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Irit

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Hotel Secreto. Looking forward to visiting again.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Beautiful property.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place great service and great food in the area.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot centrally located, staff was very accommodating. Close to all the downtown amenities and Playa Norte
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel
Stayed 5 nights in Jun 2024
Verified

8/10 Good

EUNJUNG

Liked: Cleanliness, staff & service
It is a simple hotel. but the staff there is great. Very helpful. My only complaint would be weak water pressure in the shower. Location is also great!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and spacious. The staff was super friendly and helpful with local insight on shops restaurants.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Ma, Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay, the staff was so friendly and overall amazing. The hotel have the most beautiful picture perfect ocean view with a private beach
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are positive and very helpful. Only drawback is inability to snorkel off the beach (prohibited) but the pool is one of the nicest I've ever swam in. Rooftop bar is spectacular and the showers, beds and rooms are excellent. Will stay again next time, too. Great value for cost.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Secreto is a wonderful hotel walking distance to restaurants and beach! We had a wonderful time during our stay and definitely recommend this hotel if you are looking for a quiet hotel close to the action of the beach and Hidalgo street!
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Gregory Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly! Hotel was very clean and comfortable!
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel,excellent staff,easy walk to beach and restaurants. The rooftop bar has the best sunset view in the island!
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Alec

Liked: Cleanliness, amenities, property conditions & facilities
If you’re looking for a quiet getaway but still want quick access to many dining options look no further! Hotel Secreto delivers everything it promises and more. The rooms and amenities are top notch, the staff is always willing to help, and the location lets you find your perfect balance between privacy and Isla’s bountiful nightlife. We loved our stay and will be staying here whenever we’re back!
Stayed 3 nights in May 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable 3 night stay - well worth paying the extra for a second floor balcony room. Welcome tranquil spot in an otherwise very touristed area. Short walking distance to the public beach, eateries and dive centre.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to North Beach, clean, beautiful property.
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

Dong

Liked: Cleanliness, amenities
The staff were friendly, but it seems the furnitures need some upgrades. The mirror table in our room looks ages ago, and maybe the pint too. Also, we killed 30+ mosquitoes in our room in 24hours. The house keeping came for the cleaning the next day but still leave the door open although we specially told the front desk please keep the door closed to prevent mosquitoes. The location of the hotel is great.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with amazing views, perfect access to the best shopping and beaches. Rooms were immaculate and the rooftop bar was a great added bonus.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Prime location! Comfortable beds and amazing views.
Stayed 2 nights in Mar 2024