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CheapTickets Verified Reviews
Very good!
4.1 of 5 guest rating
Room type Options Nightly price Book
Two Bedroom Suite
1119 square feet
2 King Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Poolside Room
581 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Family fun on the beach, near North Beach

Popular property highlights

Free self parking
Free WiFi
Smoke-free property
Multilingual staff

With a stay at Na Balam Hotel in Isla Mujeres (Centro - Supmza 001), you'll be steps from North Beach and 12 minutes by foot from Isla Mujeres Ferry Terminal. This beach hotel is 8.6 mi (13.8 km) from Playa Mujeres Golf Club and 9.1 mi (14.6 km) from Ultramar Ferry Puerto Juárez.

Stay in one of 21 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.

At Na Balam Hotel, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the beach bar.

Featured amenities include multilingual staff and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available on request) and a ferry terminal shuttle. This beach hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Na Balam Hotel is a smoke-free property.

  • Ferry terminal shuttle (surcharge)
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • Number of beach bars - 1
  • Front desk (limited hours)
  • Beach umbrellas
  • Tours/ticket assistance
  • Free self parking
  • Beach sun loungers
  • Free WiFi
  • Smoke-free property
  • Wheelchair accessible
  • Safe-deposit box at front desk
  • Free long-term parking
  • Terrace
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Banquet hall
  • Pool umbrellas
  • Airport transportation
  • Beach towels
  • Total number of rooms - 21
  • Number of floors - 2
  • Number of buildings/towers - 7
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free long-term parking , Free self parking

Room Amenities

Na Balam Hotel offers 21 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

  • Television
  • Daily housekeeping
  • Free toiletries
  • In-room safe
  • Ceiling fan
  • In-room climate control (air conditioning)
  • Free bottled water
  • Access via exterior corridors
  • Shower only
  • Hair dryer (on request)
  • Satellite TV service
  • Flat-panel TV
  • Individually furnished
  • Individually decorated
  • TV size: 32
  • TV size measurement: inch
  • Towels provided
  • Bed sheets not available

Where to Eat

Oceanvs - This beachfront wine bar specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Fishing nearby
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Contactless check-in and contactless check-out are available.

Front desk opens daily at 7 AM

Front desk closes daily at 11 PM

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

Number of children who can stay free - 2

Gap period enforced between guest stays - 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • balam Hotel
  • Beach Hotel na balam Isla Mujeres
  • Beach na balam
  • Beach na balam Isla Mujeres
  • Hotel Na Balam Beach
  • Na Balam Beach Isla Mujeres
  • Na Balam Hotel Hotel
  • Na Balam Hotel Isla Mujeres
  • Na Balam Beach Hotel Villas
  • Na Balam Hotel Hotel Isla Mujeres

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

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