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Mia Reef Isla Mujeres - All Inclusive

4.0 star property

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Exterior
Terrace/patio
Minibar, in-room safe, individually decorated, individually furnished
Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Superior Ocean Front Room | Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
$535
$440 nightly
$535 total
Total with taxes and fees
May 4 - May 5

Explore the area

View in a map
Calle Zazil-Ha S/N, Zona 7, Islote El Yunque, Isla Mujeres, QROO, 77400
  • Place, North Beach
    ‪1 min walk‬
  • Place, Miguel Hidalgo
    ‪6 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪83 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, Ocean View

8.2 out of 10
Very good
(78 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Deluxe Villa Ocean Front Suite

Deluxe Villa Ocean Front Suite | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Villa Ocean Front Suite

7.4 out of 10
Good
(48 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, individually decorated, individually furnished

Basic Double Room

7.0 out of 10
Good
(18 reviews)
  • Partial sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Isla Mujeres

Located in Isla Mujeres, Mia Reef Isla Mujeres - All Inclusive is just steps from North Beach and 8 minutes by foot from Isla Mujeres Cemetery. .This all-inclusive property is 0.5 mi (0.7 km) from Miguel Hidalgo and 0.8 mi (1.4 km) from Isla Mujeres Ferry Terminal.

What's nearby

  • North Beach - 1 min walk - 0.1 miles
  • Miguel Hidalgo - 6 min walk - 0.4 miles
  • Isla Mujeres Cemetery - 8 min walk - 0.5 miles
  • beach - 9 min walk - 0.5 miles
  • Isla Mujeres Ferry Terminal - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 122 min drive

Restaurants

  • ‪Stingray - ‬7 min walk
  • ‪Cañabar Beach Club - ‬3 min walk
  • ‪Buho's - ‬4 min walk
  • ‪Lola Valentina - ‬8 min walk
  • ‪Rock Bar - ‬8 min walk

About this property

Mia Reef Isla Mujeres - All Inclusive

Mia Reef Isla Mujeres - All Inclusive offers 164 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and a marina are featured at the property. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments.
Make yourself at home in one of the 164 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a sauna. Additional features at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Las Marias, one of the property's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Las Marias - Onsite fine-dining restaurant. Reservations are required.
Restaurante Sarimar - Onsite restaurant. Open daily.
Salon Arrecife - Onsite steakhouse. Reservations are required. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Las Marias
  • Restaurante Sarimar
  • Salon Arrecife

Things to do

  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Sauna
  • Snorkeling

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Avalon Club Reef
Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
Avalon Reef Isla Mujeres
Mía Reef Isla Mujeres Resort
Mía Reef Resort
Mía Reef Isla Mujeres All Inclusive
Mía Reef All Inclusive
Mia Reef Isla Mujeres All Inclusive
Mia Reef All Inclusive
Mía Reef Isla Mujeres
Mia Reef Isla Mujeres
Mia Reef
Mia Reef Isla Mujeres All Inclusive All-inclusive property
Mia Reef All Inclusive All-inclusive property
Mia Reef Inclusive inclusive
Mia Reef Isla Mujeres - All Inclusive Isla Mujeres
Mia Reef Isla Mujeres - All Inclusive All-inclusive property

Mia Reef Isla Mujeres - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 490 out of 1109 reviews
Rating 8 - Good. 267 out of 1109 reviews
Rating 6 - Okay. 191 out of 1109 reviews
Rating 4 - Poor. 78 out of 1109 reviews
Rating 2 - Terrible. 83 out of 1109 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

France

Disliked: Staff & service, property conditions & facilities
When I made the reservation I asked for a room for disabled person. I was told it was subject to availability but was noted on my reservation. Upon arrival NO ROOM available. We were given a room with a big motor noise just below our balcony. We could not sleep so we had to insist to move us...first they said no room avaiilable then a room on upper floor was available..The person said normally we would have to charge you for the price difference...it was not adapted to my husband difficulty to walk and cannot shower standing up...for the price we pay per night...a better service would be nice...lots of stairs...ramps are steep and dangerous...mexicain restaurant is great ...internet is weak in the rooms...beach and views are fantastik
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert, Amherstburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing of the ocean.
Stayed 7 nights in Jan 2026

10/10 Excellent

Ashley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the food was really good.
Stayed 5 nights in Jan 2026

10/10 Excellent

Antonina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The service is exceptional! Probably one of the best service we have received, and we travel to many places. I have celiac so I was a bit worried about the food situation, but they were amazing, always letting me know what is gluten free and also grilling me fresh fish and meats to ensure no cross contamination. They also have gluten free pancakes and pasta which is incredible! I need to point out that a few days into our stay I mentioned that the room felt slightly dated, although it honestly wasn’t a major concern because everything else was so great. But Rich at the concierge desk insisted on upgrading us to the honeymoon suite and it was absolutely beautiful with stunning views. I also want to thank Javier, who took my celiac disease seriously, and made me feel completely comfortable throughout our stay, Rich for the incredible upgrade and for making our holiday even more special, JC at the beach for always keeping our drinks filled with a smile, and Jerry our waiter at the buffet for incredible service! We are so grateful for the care, kindness, and exceptional service we’ve received!
Stayed 7 nights in Jan 2026

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
JC is hands down the best server in Mexico! We travel to MX a lot and love it in Isla Mujeres! Also… the bartenders Luis, Ricardo 1 and 2…. Richie!!!! Make sure you make it a point to meet them. They will always let you know the best things on the island. I can’t wait to come back. Already booking for our next trip. MIA has the best beach and views ever! Thanks again. Andy and Joanne from Philly.
Stayed 7 nights in Jan 2026

10/10 Excellent

Gabrielle Kim, Blind River

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and beautiful beach and water.
Stayed 9 nights in Jan 2026

2/10 Terrible

Gustavo

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arriving at Mia Reef Resort, it was immediately clear that something was off. The property is extremely outdated and does not reflect the photos advertised online. The lobby was cluttered with numerous suitcases while guests waited for their rooms to become available. Fortunately, our room was ready upon arrival, which spared us additional waiting after a long day of travel. However, the issues began as soon as we entered the room. The door was old, worn down, and poorly maintained. There was a noticeable odor throughout the room, and the view from the window was unacceptable—a stained white wall. The bed linens were visibly stained, and the pillows appeared unsanitary, with marks that resembled bodily-fluid stains. The bathroom was extremely small with minimal ventilation, making it uncomfortable to use. The hotel is in serious need of renovation. Additionally, the room was not soundproof at all—we could clearly hear people walking in the hallways and slamming doors throughout our stay. Due to these issues, I went to the front desk to request a room change. Instead of addressing the condition of the room, I was only offered an upgrade at an additional cost. It felt unfair to be asked to pay more after being completely misled by the hotel’s online photos. So we only were on the resort two hours before checking out and leaving. Unfortunately, the experience worsened when it came to the food. The quality was very poor—bland and unappetizing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shawn Travis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience! Buffet had very good food all the time. Staff was great, especially JC at the beach! JC had a great energy and made for a great experience on the beach! Private beaches were very nice and the resort was great place to leave from to explore the island.
Stayed 5 nights in Jan 2026

6/10 Okay

sheryl a

Traveled with family
Rooms need updating and showers were moldy. Staff was amazing!!!
Stayed 7 nights in Jan 2026

10/10 Excellent

Mayra Patricia

Traveled with family
Liked: Cleanliness
The beach and the staff take all the credit. Everyone is very friendly and eager to help. Javi at the buffet breakfast was fantastic, and also Jerry. Roberto at the Cevicheria makes you feel at home and he is very polite and prompt to serve you and the guys at the bar are all great!
Stayed 5 nights in Jan 2026

10/10 Excellent

Lora

Stayed 6 nights in Jan 2026

6/10 Okay

edith

Liked: Staff & service
Disliked: Cleanliness, room comfort
La plage est magnifique et le staff est très gentil et effectif. Par contre l'hotel est défraichit, les lits ne sont pas confortable et la propreté laisse à désirer. La nourriture est bien. Le wifi et le réseau c'est terrible, pour faire un peu de télétravail je ne le conseille pas. La proximité du centre-ville c'est génial! Orienté sur la famille plus que pour un séjour romantique, les chaises sont "cordées" sur la petite mais superbe plage.
Stayed 6 nights in Jan 2026

6/10 Okay

tanya

Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location!
Stayed 7 nights in Jan 2026

10/10 Excellent

Vanusa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, good staffs, room it’s ok, clean but could offer more. Beach is amazing
Stayed 5 nights in Jan 2026

6/10 Okay

Hollie

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Everything was alright. Make sure You take lots of cash; everyone wants a tip. I did not know this going in because I usually stay at Sandals where the tops Are built in. I had very little cash and none of The ATM machines in the island worked. I was so embarrassed.not to tip when it was obviously expected. Also, you cannot rent a gold cart without cash. The buffet was good, the restraints were mid.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mikyoung, Issaquah

Stayed 4 nights in Dec 2025

10/10 Excellent

king wah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The view from our room was fantastic. We just wish there were more restaurant options.
Stayed 4 nights in Dec 2025

8/10 Good

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Alfonso

Liked: Cleanliness, amenities, property conditions & facilities
Clean facilities and excellent staff
Stayed 5 nights in Jan 2026

4/10 Poor

PARIYA

Traveled with partner
Disliked: Amenities
Upon arrival at the hotel after a long and exhausting journey, the reception desk was busy assisting another guest, and there was no one else available to check us in. As a result, it took approximately 30 minutes before it was our turn to be checked in. I requested to have the balcony light turned off. Since phone calls were not answered, I had to go to the front desk in person. Even then, it took more than 30 minutes for the light to be turned off. My return airport transfer, for which I paid 75 USD, never showed up even after waiting for over one hour. When I later requested a refund for this unused service, I received no response. The service response time was unacceptable. Almost every request took about one hour to receive a response, and reception never answered phone calls. Additionally, only one blanket was provided for two guests, and we were given only one small bottle of water per person per day. Overall, the level of service and cleanliness did not meet the standards expected of a five-star hotel. On a positive note, the variety of food and beverages was good, and the location and ocean were absolutely beautiful.
Stayed 3 nights in Jan 2026

4/10 Poor

tanya

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was terrible initially, staff were not responsive, lots of staff unhelpful and giving inconsistent responses
Stayed 4 nights in Dec 2025

6/10 Okay

Jorge

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
The beach spot this resort sits in would be enough to easily give this resort a 5 star rating. However everything else is subpar. The food choice is the same every day and lacks taste. They don’t have enough beach towels for everyone so if you get one, you’re likely not able to get a clean one and end up reusing it. Rooms are outdated. No privacy in the bathroom, you can see through. They now charge for the cevicheria, which used to be included and was a highlight food choice. Oh and they also don’t believe in guacamole anymore so even after paying for ceviche, it tastes bland. Whoever runs this resort seems more focused on cost cutting than customer satisfaction. This was my 3rd time staying there and it left me not wanting to go back.
Stayed 4 nights in Dec 2025

10/10 Excellent

Martin

Stayed 6 nights in Dec 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a truly beautiful resort with outstanding service from all staff. Everything was excellent—the food and drinks, the clean and well-maintained beach and pool, and the comfort throughout the property, from the lounge chairs to the rooms and restaurants. We felt relaxed and well cared for at all times. A special thank-you to JC, our beach and pool server, who made our stay exceptional. His attentiveness, friendliness, and consistency stood out every day, and his service genuinely enhanced our experience more than any other amenity. JC represents the high standard of hospitality at this resort and deserves special recognition. We would absolutely return, and this resort will quickly become a favorite for anyone visiting Isla Mujeres.
Stayed 5 nights in Dec 2025