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ibis Cancun Centro

3.0 star property

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Photo gallery for ibis Cancun Centro

Exterior
Lunch and dinner served
Desk, blackout drapes, soundproofing, free WiFi
Daily buffet breakfast for a fee
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
The current price is $56
$42 nightly
$56 total
Total with taxes and fees
Jul 10 - Jul 11

Explore the area

View in a map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
  • Place, Royal Yak Casino and Sports Book
    ‪2 min walk‬
  • Place, Dubai Palace Casino
    ‪3 min walk‬
  • Place, Plaza Las Americas
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

A hotel room with a desk, laptop, chair, bed, and a nightstand with a lamp.

Double Room, 1 Double Bed

7.8 out of 10
Good
(117 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Lagoon View

Double Room, 1 Double Bed, Lagoon View | Desk, blackout drapes, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

8.0 out of 10
Very good
(23 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Twin Beds | Desk, blackout drapes, soundproofing, free WiFi

Double Room, 2 Twin Beds

7.4 out of 10
Good
(40 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Cancun

With a stay at ibis Cancun Centro in Cancun (Downtown Cancun), you'll be within a 5-minute drive of Plaza Las Americas and Las Palapas Park. .This hotel is 4.1 mi (6.5 km) from Playa Tortugas and 7.8 mi (12.6 km) from Gaviota Azul Beach.

What's nearby

  • Royal Yak Casino and Sports Book - 2 min walk - 0.1 miles
  • Dubai Palace Casino - 3 min walk - 0.2 miles
  • Plaza Las Americas - 5 min walk - 0.3 miles
  • Plaza 28 - 3 min drive - 1.4 miles
  • Las Palapas Park - 3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Häagen-Dazs - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk
  • ‪Royal Yak - ‬3 min walk
  • ‪Hooters - ‬7 min walk

About this property

ibis Cancun Centro

Ibis Cancun Centro offers 190 accommodations with hair dryers and blackout drapes/curtains. 22-inch plasma televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 190 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
You can enjoy a meal at the restaurant serving the guests of ibis Cancun Centro, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MXN 120 per stay)
  • Covered valet parking on site (MXN 120 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 290 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Renez-vous

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
13 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 290 for adults and MXN 145 for children
  • Covered self parking fee: MXN 120 per stay
  • Covered valet parking fee: MXN 120 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

ibis Cancun Centro Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 696 out of 1265 reviews
Rating 8 - Good. 308 out of 1265 reviews
Rating 6 - Okay. 136 out of 1265 reviews
Rating 4 - Poor. 58 out of 1265 reviews
Rating 2 - Terrible. 67 out of 1265 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities
Yes great room accomodations
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, amenities
Great spotless hotel, good staff an a very friendly customer service
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel experience!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities
Excellent staff clean room good location
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Celeste

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
For the cost, it is clean and has everything for a quick stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities
Everything was really nice. The room the staff the front desk were all friendly and accommodating 😁
Stayed 4 nights in Dec 2025
Verified

8/10 Good

eduardo Demesa

Liked: Amenities, property conditions & facilities
The place is good for relaxing.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities
Very nice dtay
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Luci

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very kind and helpful. The area was super nice. Lots of stuff around the hotel. The room was clean with nice AC! Would definitely stay there again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities
Yes the staff was super nice and accommodating. Room was clean and I would recommend this hotel to family and friends.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes convenient
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for work overall it was a wonderful stay a little noisy but is tolerable
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

carlos m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel great location all of the above everything is awesome in this place loved it will definitely stay here again
Stayed 4 nights in Mar 2025
Verified

8/10 Good

JORGE

Liked: Cleanliness, staff & service
Very near to the largest Mall in Cancun, and great staff! With PARKING!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
The hotel in general is clean and the staff excellent especially Melissa. She assist me with the information regarding my stay in the hotel in the professional manner. No complaints
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Christi

Liked: Cleanliness, staff & service
Thank you to the front desk staff for keeping my passport safe after I accidentally left it at the front desk.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Liliana

Liked: Property conditions & facilities
Really kind and helpful staff, great location, room not super clean, no toothpaste
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MA. GUADALPE

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Matthew W.

Disliked: Amenities
Good location for one night.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Kenneth

Disliked: Amenities
Staff was great! Room a little cramped.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Marlet

Liked: Cleanliness, property conditions & facilities
Room
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Edmundo

Rooms clean except ac don’t cool toilet hard to flush and no free coffee for prospects or residents no like others hotels this place is considered business only breakfast ok
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, it was great value. Super basic and small rooms but clean. Surprised the bed was very comfortable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the airport and major mall and food. Easy going hotel -very simple
Stayed 2 nights in Apr 2025