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CheapTickets Verified Reviews
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3.9 of 5 guest rating
Room type Options Nightly price Book
Room, 1 Double Bed, Lagoon View
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Room, 1 Double Bed
Room with view
431 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
3-star Cancun hotel in Downtown Cancun, walk to Dubai Palace Casino

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Laundry facilities
Smoke-free property

With a stay at ibis Cancun Centro in Cancun (Downtown Cancun), you'll be a 4-minute walk from Dubai Palace Casino and 6 minutes by foot from Plaza Las Americas. This hotel is 4.8 mi (7.7 km) from Las Americas Cancun Mall and 6.8 mi (11 km) from Tortuga Beach.

Stay in one of 190 guestrooms featuring plasma televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.

Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

At ibis Cancun Centro, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to noon for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Cancun hotel also offers tour/ticket assistance, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

Ibis Cancun Centro is a smoke-free property.

  • Safe-deposit box at front desk
  • Bar/lounge
  • Luggage storage
  • Shopping mall on site
  • Elevator
  • Breakfast available (surcharge)
  • 24-hour front desk
  • Laundry facilities
  • Restaurant
  • Tours/ticket assistance
  • Total number of rooms - 190
  • Dry cleaning/laundry service
  • Free WiFi
  • Number of buildings/towers - 1
  • Valet parking (surcharge)
  • Smoke-free property
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Valet parking (surcharge)

Room Amenities

Ibis Cancun Centro offers 190 accommodations with hair dryers and blackout drapes/curtains. 22-inch plasma televisions come with satellite channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

  • Television
  • Wheelchair accessible
  • Phone
  • Private bathroom
  • Hair dryer
  • Desk
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Plasma TV
  • Housekeeping - once per stay
  • Connecting/adjoining rooms available
  • Limited housekeeping
  • Towels provided
  • Number of bathrooms - 1
  • Bed sheets available - no
  • Braille signage
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bed sheets not available

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.

Onsite venue - This restaurant specializes in regional cuisine and serves lunch and dinner.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 13 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 200 per pet, per night, plus a deposit of MXN 1000 per stay
  • Dogs only
  • 1 per room (up to 15 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Noise-free rooms not guaranteed

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 13

Debit cards

gap period enforced between guest stays 48 hours

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MXN 120 for adults and MXN 60 for children (approximately)
  • Valet parking fee: MXN 30.00 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 200 per pet, per night
  • Late check-in fee: MXN 250 for check-in between noon and 6:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Cancun Centro
  • Centro Cancun
  • Ibis Cancun Centro
  • Ibis Centro Hotel Cancun
  • ibis Cancun Centro Hotel
  • Ibis Cancun Centro Hotel Cancun
  • ibis Cancun Centro Hotel
  • ibis Cancun Centro Cancun
  • ibis Cancun Centro Hotel Cancun

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

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