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Hotel Playa la Media Luna, Isla Mujeres

3.0 star property

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Photo gallery for Hotel Playa la Media Luna, Isla Mujeres

On the beach
King Garden View | Minibar, in-room safe, individually decorated, individually furnished
Outdoor pool, sun loungers
Reception
King Garden View | Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Seccion Rocas, Lotes 9 y 10, Punta Norte, Smz. 1, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪3 min walk‬
  • Place, North Beach
    ‪5 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪75 min drive‬

Room options

View all photos for King with Hot Tub

King with Hot Tub | Minibar, in-room safe, individually decorated, individually furnished

King with Hot Tub

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Palm Garden View

Palm Garden View | Minibar, in-room safe, individually decorated, individually furnished

Palm Garden View

8.8 out of 10
Excellent
(14 reviews)
  • Garden view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cozy Guest Room

Cozy Guest Room | Minibar, in-room safe, individually decorated, individually furnished

Cozy Guest Room

8.8 out of 10
Excellent
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Media Luna Apartment

Media Luna Apartment | Minibar, in-room safe, individually decorated, individually furnished

Media Luna Apartment

  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for King Garden View

King Garden View | Minibar, in-room safe, individually decorated, individually furnished

King Garden View

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Ocean Front

Classic Ocean Front | Minibar, in-room safe, individually decorated, individually furnished

Classic Ocean Front

8.0 out of 10
Very good
(9 reviews)
  • Ocean view
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for King Ocean View

King Ocean View | Minibar, in-room safe, individually decorated, individually furnished

King Ocean View

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Isla Mujeres

With a stay at Hotel Playa la Media Luna, Isla Mujeres, you'll be centrally located in Isla Mujeres, within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. .This beach hotel is 0.5 mi (0.9 km) from Isla Mujeres Ferry Terminal and 18.8 mi (30.2 km) from La Isla Shopping Mall.

What's nearby

  • Miguel Hidalgo - 3 min walk - 0.2 miles
  • North Beach - 5 min walk - 0.3 miles
  • Isla Mujeres Cemetery - 5 min walk - 0.3 miles
  • beach - 6 min walk - 0.4 miles
  • Isla Mujeres Ferry Terminal - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 118 min drive

Restaurants

  • ‪Cañabar Beach Club - ‬5 min walk
  • ‪Stingray - ‬4 min walk
  • ‪Buho's - ‬4 min walk
  • ‪Lola Valentina - ‬4 min walk
  • ‪Rock Bar - ‬5 min walk

About this property

Hotel Playa la Media Luna, Isla Mujeres

Hotel Playa la Media Luna, Isla Mujeres offers 18 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 18 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 2615.83 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa la Media Luna Isla Mujeres
Hotel Playa Media Luna
Hotel Playa Media Luna Isla Mujeres
Isla Mujeres Playa Media Luna
Media Luna Hotel Isla Mujeres
Playa la Media Luna Isla Mujeres
Playa Media Luna
Playa Media Luna Hotel
Playa Media Luna Isla Mujeres
La Media Luna, Isla Mujeres
Hotel Playa la Media Luna Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel
Hotel Playa la Media Luna, Isla Mujeres Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel Isla Mujeres

Hotel Playa la Media Luna, Isla Mujeres Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 301 out of 642 reviews
Rating 8 - Good. 218 out of 642 reviews
Rating 6 - Okay. 77 out of 642 reviews
Rating 4 - Poor. 30 out of 642 reviews
Rating 2 - Terrible. 16 out of 642 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 3 nights in Oct 2025

8/10 Good

Bryan, Gladstone

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 5 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Nov 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness
The hotel is really a hidden gem. The staff are lovely and the pool and beach area are very special. The rooms just need a reno and are a bit small.
Stayed 7 nights in Oct 2025

4/10 Poor

Jill

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t believe all the positive reviews, especially since it is listed as a 4 star hotel on many sites. This was a ghost town of a hotel, perhaps running a skeleton crew during the low-season?? Staff were invisible and had to be sought out for basic questions, which seemed to be a major inconvenience to them. Check-in was a joke, they swore they didn’t have my reservation then made me look through a stack of papers until I found it myself. The location is great and the pool has potential, but it was so poorly attended that by noon it was FULL of bugs to the point that I didn’t want to go in. There is a pool bar that wasn’t open once in the 4 days we were there. Absolutely no food or drinks available for purchase on site. Other guests on site spent all day every day playing music from their personal speakers and drinking at the pool, so not super peaceful. The room itself was sparse and the bathroom permanently stunk like sewage. Honestly reminded me of a US chain motel. Two plastic lawn chairs on the balcony. Roku TV available but no services or channels provided, so more like an Airbnb than a hotel, and inconvenient considering services like Netflix recognize you’re not “home”. The location is really all this place has going for it. There are no real amenities to speak of to justify the price or stars. Highly recommend the hotel next door, which has a lovely rooftop bar and fantastic service even for non-guests. Wish we had booked there.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
No issues, thank you
Stayed 4 nights in Oct 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness
The pool and beach view are impressive. Close to the activity of town, shopping and night life. The rooms are on the small side. It would be great if they had a freezer in the room to keep ice frozen.
Stayed 1 night in Oct 2025

6/10 Okay

Jordan

Stayed 7 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay. Nice and quiet
Stayed 4 nights in Aug 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kaitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location directly on the beach. The hotel was beautiful and the atmosphere was tranquil. Within walking distance to excellent restaurants and boutique shops.
Stayed 1 night in Aug 2025

8/10 Good

Blake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint hotel. Off the beaten path but close / walkable to Hidalgo street for dining and shopping and very close to Playa Norte. The road leading to the hotel remained covered in water after raining leaving little area to walk though. Overall, the hotel is perfect for those who just want a comfortable room conveniently located to all things downtown.
Stayed 4 nights in Aug 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach. Staff were always helpful. Isolated from the noise and bustle of the town.
Stayed 4 nights in Aug 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gretty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Playa Media Luna is a small and lovely hotel that allowed us to relax and enjoy a quiet and peaceful day at the beach. The hotel provided an amazing view of the ocean during the day and night. This hotel is very special as sea turtles come out during the night to lay their eggs at the hotel’s private beach. I was very lucky to witness such an amazing event.
Stayed 1 night in Aug 2025

10/10 Excellent

Edward, Smithfield

Liked: Cleanliness, staff & service, property conditions & facilities
The views were amazing.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sarah

Stayed 4 nights in Jul 2025

6/10 Okay

Joanna, Johns Creek

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is quiet, clean, and has friendly staff. Beautiful little beach but no swimming allowed which should have been noted in the hotel description. Run down cinder block building either in construction or vacant pretty close was a bit of a eyesore. Pool is nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Guillermo, Chicago

Stayed 6 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 4 nights in Jun 2025

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, relaxing location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rodney

Traveled with partner
Liked: Amenities, property conditions & facilities
Great place.
Stayed 7 nights in Jun 2025

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love the place the service and the location like 3minutes awat from playa Norte the best beach in Isla mujeres
Stayed 1 night in Jun 2025