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Grand Royal Lagoon

3.5 star property

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Photo gallery for Grand Royal Lagoon

Outdoor pool
Dining
In-room safe, desk, blackout drapes, iron/ironing board
Bar (on property)
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
Calle Quetzal No 8-a, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Cancun Convention Center
    ‪19 min walk‬
  • Place, Tortuga Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room, Pool View ( subject to availability)

Standard Room, Pool View ( subject to availability) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Pool View ( subject to availability)

7.0 out of 10
Good
(25 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard

In-room safe, desk, blackout drapes, iron/ironing board

Room Standard

  • 269 sq ft
  • Sleeps 4
  • Free WiFi

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The price is $95
Jul 1 - Jul 2
Total with taxes and fees
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About the neighborhood

Cancun

With a stay at Grand Royal Lagoon in Cancun (Zona Hotelera), you'll be within a 5-minute drive of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach. .This hotel is 7.2 mi (11.7 km) from Delfines Beach and 1.3 mi (2.2 km) from Cancun Convention Center.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Cancun Convention Center - 19 min walk - 1.0 mile
  • Caracol Beach - 3 min drive - 0.9 miles
  • Tortuga Beach - 4 min drive - 1.3 miles
  • Forum Beach - 6 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Club InterContinental (Club Lounge) - ‬7 min walk
  • ‪The Surfin Burrito - ‬6 min drive
  • ‪Campo de Golf Pok-Ta-Pok - ‬12 min walk
  • ‪Hunter Steak House - Royalton - ‬5 min drive
  • ‪Taqueria Los Chachalacos - ‬3 min drive

About this property

Grand Royal Lagoon

Grand Royal Lagoon offers 34 accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Refrigerators and hair dryers can be requested. Cribs/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 34 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.
Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Grand Royal Lagoon has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site

Food and drink

  • A restaurant

Things to do

  • Outdoor pool
  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Marina
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator on request
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 450
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from July 1 2026 to April 30 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out fee: MXN 450 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Royal Lagoon
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel
Royal Lagoon
Grand Royal Lagoon Hotel Cancun
Grand Royal Lagoon Hotel
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel Cancun

Grand Royal Lagoon Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 192 out of 907 reviews
Rating 8 - Good. 290 out of 907 reviews
Rating 6 - Okay. 225 out of 907 reviews
Rating 4 - Poor. 116 out of 907 reviews
Rating 2 - Terrible. 84 out of 907 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great location and nice view. Just be aware there is a tax charge that is no advise by Expedia and is extra
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Great location a short walk to shopping dinning and beach
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

LuAnn M

Liked: Cleanliness, staff & service
Disliked: Amenities
Pool was always clean and enjoyable. Plenty of hot water and AC worked well. No coffee or mini fridge in room. Walls were paper thin you could hear conversations in next room. Main door to our complex slammed closed throughout the night making it hard to stay asleep. Room very dated but clean
Stayed 9 nights in Mar 2026
Verified

8/10 Good

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel for the price.
Stayed 10 nights in Jan 2024
Verified

6/10 Okay

Laura

Disliked: Amenities
There was no fridge. Room was less than average. Smelled
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
If you are a backpacker or budget traveler you already know this place. A clean bed with hospital corners, a small but spotless room and a functional desk and chair. The shower was hot though the room itself was not heated howeverit was air conditioned. It's located a short 7 min walk from the nightclub / turista district. Food is around the corner either by a row of small restaurants or minimarket food that is remarkably good at the gas station a block further down. The staff is friendly and they show appreciation for any efforts to speak their language. This is a good place to experience the Mexican culture close up.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Asela

Liked: Cleanliness, staff & service
Everything was good, excellent services!!
Verified

10/10 Excellent

Davis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Betty jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great places to stay cold AC clean rooms only backing is Wi-Fi reception isn't great
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

Javi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice custom service
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Larissa

Liked: Cleanliness, staff & service
It’s a nice cozy hotel near the lagoon and walking distance to the beach and supermarket. It has a swimming pool and garden. It’s right a budget. I would stay there again.
Stayed 6 nights in Feb 2023
Verified

8/10 Good

james

Liked: Cleanliness, room comfort

Good budget hotel

Hotel is fine if your looking to travel on a budget. Its close to hotel zone.rooms are clean but dated.there is no restaurant but there are lots of places real close great place to stay if you just want a hotel with no frills.
Stayed 8 nights in Dec 2022
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice property that let's you enjoy a good nights rest. Convenient and easy to access transportation and the HZ.
Stayed 4 nights in Jun 2022
Verified

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities
It’s a very quiet area to get away from all the noise as I was on vacation from Houston, tx. I got the back corner room an they have plenty of cameras. The only thing that could have front
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

David Aaron Lichtenstein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - wonderful location - just a short walk to the beach, restaurants, stores, etc. My room was very clean and well sized and had everything I needed. All of the staff were polite and kind. I would highly recommend for one looking for a reasonably priced accommodation in the Cancun hotel zone
Stayed 8 nights in Sep 2022
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable if u can walk. Quiet at night. Clean & modest for price point. Will likely return
Stayed 7 nights in Jan 2025
Verified

8/10 Good

James

Liked: Cleanliness
It was what i expected from a budget hotel. Was clean and pool and grounds were nice place to relax outside. Needs new beds and furniture i. Rooms very dated. But i would stay there again
Stayed 7 nights in Mar 2023
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for MY need to crash for a layover. Helpful to jnsure an early AM cab to airport for Internacional departure
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Ceceile

Liked: Cleanliness, staff & service, amenities
Great price,Nice lawns/views, poolside lounge, picnic tables & cabanas. Room cleaning daily. Very quiet area with good, safe walking places/ eatery. Close to Captain Hook evening cruise shows and dining. Wear a mask when checking in/ out at front office though. I would stay there again.
Verified

4/10 Poor

Erik

Disliked: Cleanliness, amenities, property conditions & facilities
Price was high for the condition plus they charge extra fee when you check in. I only stayed 1 night... The sheets need to be washed/cleaned much better with bleach and better detergent. The pillows had makeup and lots of stains everywhere on sheets. The rooms need more attention please.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Pedro

Good location. It´s Ok for the pice
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Janet

Liked: Cleanliness, staff & service
We arrived later in nite. It would be nice if there was a bottle of water and plastic glasses in room. Ac good. Grounds very pretty . Nice pool. Front desk man very nice at check in. Very Quiet property. Woke up to the birds singing.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
i liked it
Stayed 6 nights in Sep 2023
Verified

6/10 Okay

Constantin

The hotel location looks like a residential area on the lagoon side; however is not far from Presidente Intercontinental hotel, where one can enjoy first class facilities on the beach, restaurants, large pool, etc. To do that you need to pass through hotel lobby to access above facilities. Public transportation toward Downtown is fairly convenient R1 and R2 busses, just 50 cents USD fare. Overall, Grand Royal Lagoon hotel for the budget price is acceptable.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Ana Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Oct 2024