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CheapTickets Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Standard Room, Pool View ( subject to availability)
Room with view
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types

Get an overview of this hotel
Lakefront Cancun hotel in Zona Hotelera with marina

Popular property highlights

Free self parking
Free WiFi
Babysitting or childcare (surcharge)
24-hour front desk
Multilingual staff

With a stay at Grand Royal Lagoon in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Forum Beach and Tortuga Beach. This hotel is 3 mi (4.8 km) from La Isla Shopping Mall and 1.3 mi (2.2 km) from Cancun Convention Center.

Stay in one of 34 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.

Featured amenities include limo/town car service, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Grand Royal Lagoon features a marina and an outdoor pool. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Concierge services and limo/town car service can be provided. Onsite self parking is complimentary.

Grand Royal Lagoon has designated areas for smoking.

  • Express check-in
  • Number of outdoor pools - 1
  • 24-hour front desk
  • Marina on site
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Free self parking
  • Free WiFi
  • Limo or town car service available
  • Babysitting or childcare (surcharge)
  • Wheelchair accessible
  • Area shuttle (surcharge)
  • Free long-term parking
  • Terrace
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Concierge services
  • Designated smoking areas
  • Total number of rooms - 34
  • Television in common areas
  • Number of floors - 3
  • Number of buildings/towers - 4
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free long-term parking , Free self parking

Room Amenities

Grand Royal Lagoon offers 34 accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Room service
  • Turndown service
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Shower only
  • Hair dryer (on request)
  • Refrigerator (on request)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free cribs/infant beds
  • Towels provided
  • Number of bathrooms - 1
  • Bed sheets not available

Where to Eat

Grand Royal Lagoon has a restaurant on site.

Room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Rafting nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 6:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions. <

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 11

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No elevators

Property confirms they are implementing enhanced cleaning measures

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

Gap period enforced between guest stays - 48 hours

Fees

Optional extras

  • Late check-out fee: MXN 450 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Royal Lagoon
  • Grand Royal Lagoon Cancun
  • Grand Royal Lagoon Hotel
  • Royal Lagoon
  • Grand Royal Lagoon Hotel Cancun
  • Grand Royal Lagoon Hotel
  • Grand Royal Lagoon Cancun
  • Grand Royal Lagoon Hotel Cancun

We should mention

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

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