This is not your typical hotel stay, so when I say everything was well maintained, service was good, etc, it accounts for the fact it is a very old home with some original or era appropriate things (such as old doornobs which my daughter commented on), and that it is a true B&B so it is their home and they have lives and it is not a standard hotel setting (they had a hair dryer, just not in every bathroom). When I arrived I called them as instructed as they were out, and they came back over in about 5 minutes to check us in, they answered all my questions. Everything was clean, they were available for any questions, breakfast service in the morning was good, it is a lovely home that was a great little reprieve from standard hotels on our cross country trip.